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Denny's

Denny's review: Check out

J
Author of the review
4:17 pm UTC

My husband and I were at the Denny's in Johnstown Pa at 3156 Elton Road on February 21, 2022 around 140pm. We have eaten there several times. The waitress Suzanne K is wonderful and is very kind; however; we went to go pay after Suzanne provided us with the bill and the person that was checking us out, my husband asked how she was doing and her response to us was I got to get out of here before I slap someone. She did not have a name tag on so I don't know who it was. She had many arm tattoos and was African American. I handed her the money which was more than the bill because we needed change and she looked at me funny so I said put the register and let me have the change and her response to me was rudely, I know how to do it. I was very offended and looked at her and said glad you weren't are waitress and she said Wow. I also proceeded to say, you should never tell a customer that you have to get out of here before you slap someone. I am truly appalled that someone like this is representing your organization. The time we checked out probably was bout 1:45pm. Our order number was 335028. I just want to make it clear that it was not Suzanne who was ignorant. Thank you for your time

Desired outcome: Either a refund or a Denny's gift card as we do enjoy eating at Denny's. We paid cash, dollar amount was $25.93

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Denny's is ranked 20 among 57 companies in the Fast Food Chains category