The complaint has been investigated and
resolved to the customer's satisfactionResolved Dazzle White Pro — scam
resolved to the customer's satisfaction
This company is a scam!!! I ordered 2 sets, one for my husband, one for myself. Immediately upon ordering, my account was hit for $58.76. I called immediately, waited through the automatic messaging, and then sat on hold for 25 minutes (toll call). I was told that it was a hold, until the 14 day trial was over. I told them I wanted an rma, as I would be returning it on the day it arrived.
I received the product, and first off the item didn't have an product in the tube. The tubes were empty. I immediately packaged them up, printed a priority label and shipped them back with the rma's marked clearly on the boxes.
I got confirmation of delivery 7 days later that the product was recieved. Which amazed me - as I paid for priority!
I just checked my checking account a week later, and they charged my account twice for the product! I tried calling, but again put on hold for over 20 minutes. I tried live chat, only to be told that I have to call, due to privacy matters.
They are truly a scam! And I think it's ridiculous that we have no way of recouping our funds!
I would also like to know, how they advertise that they are on cnn news, abc news etc... I'd like to know if there's a way to check that, and if so, could we make them aware of all the scams?
Any information on that idea would be extremely helpful! I for one, am tired of being scammed and having no options for retaliation! Let's face it, with our justice system, it would cost me $1000's to recoup $100. So, they get away with it!
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