SUBMIT A COMPLAINT

Days Innall

1
E Jul 09, 2019

We stayed at 3926 us. Hey 17 richmond hill ga 31324.. We booked 2 rooms (132 and 133). I could go on about how there was an odor to the non smoking rooms we had the sheets the floors the leaking air condition the released water under the floors how hard it was to open and close doors the pool wasnt clean but the most important thing in all this filth was it has bed bugs.. Yes we took pictures in room 132... When we asked to speak to owner they would not respond to clerk so we left and called them and the clerk told us we would only be refunded the room 132 where we visibly saw a bed bug and took it to the front office because none was found in room 133 but my mother and 2 yr child has bite marks on them and there was blood stains on the white sheets from where the bed bugs was biting them. This motel need to be closed down indefinitely. Tried to call corporate and noone answers phone. Pleas be advised this is a true experience. 7/8/2019

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