Dating.com review: Credit pack showed up late, support fixed it the same night

Posting this because i nearly wrote a complaint here instead. Bought a credit pack on a saturday evening, the money left my card and the balance didnt change. I had a video call arranged and was fuming. Opened the support chat fully expecting a bot. A real person answered in a few minutes, checked, said the bank had it marked as pending and pushed it through from their side while i waited. The credits landed before the call, which went fine. Since then i have bought three more packs and every one appeared instantly, so that one was a blip. The site itself has been good to me. Video is clear, the voice notes are handy when i cant be bothered typing, and the people i talk to in Lisbon and Warsaw answer like people, not scripts. I know this page is mostly complaints. Mine almost was one, and then it wasnt.