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Damac Propertiesno response to fix the finding in my apartment after closing

Damac requested me to sign the handover agreement before inspecting my apartment. they promised to fix finding within no time. I trusted the handover team and went to the apartment and I was shocked with the quality of finishing as attached. I filed a request to fix the findings in September and until this moment no response from Damac stating the problem is fixed.

What is the proper way for filing a complain with the government?

Your help is highly appreciated

Responses

  • No
    Nouman Malik Apr 02, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Big time cheaters

    0 Votes
  • Fi
    FightForYourRightsAlways Sep 09, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Same happened to us. Horrible company! Cheating with everything!

    0 Votes
  • Fi
    FightForYourRightsAlways Sep 09, 2014
    This comment was posted by
    a verified customer
    Verified customer

    The same happened to us! We were filling different papers for 6 months to fix our apartment that we bought from them and didn't want to sign a hangover because of poor handover apartment condition. All our complaints and letters didn't bring any result. We just wasted 6 months rent revenue.
    Initially we bought a completely different apartment in a different area, with more bedrooms. Damac cancelled construction of the building, refused to give us our money back, forced us to switch to an apartment in Discovery Gardens, one of the cheapest area in Dubai. We managed to change the building to different area after so much effort, wasted time, stress, ruined health.
    Now Damac making people pay different 'fake fines' for not paying service charges. We paid service charges and other charges in advance to get 10% discount for early payment. Damac didn't give us any discount for advance payment, plus we received a legal notice which stated that they will start selling our apartment due to non-payments of service charges!!! And Damac charged us for their "legal notice' letter. We met a few Luxury Facility Company managers, showed them all the copies of advance payments. Damac refused to remove "fake" charges for legal notice letter

    0 Votes

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