Menu
CB Residential Sales DAMAC Properties 8% guaranteed return 5 fo unit arta/25/2516
DAMAC Properties

DAMAC Properties review: 8% guaranteed return 5 fo unit arta/25/2516

C
Author of the review
5:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is the third attempt to get my Guaranteed RETURN 5 for my unit ARTA/25/2516.

Replying to my former compliant posted on October 11, 2023, the DAMAC Properties Financial Department informed me that:

- 5th payout is due on Dec.2023 (RETURN 5)

- 6th payout is due on 15 June, 2024 (RETURN 6)

so, you said that it will be 6 months between RETURN 5 and RETURN 6, which is correct payment interval, according to UMA.

Please take a look on attached SOA, 20 February, 2023. You'll see: NET RETURN 4 (01 July 2022 – 30 December 2022) is having Document Date: 31 January 2023

Now, please explain to me why you skipped 6 months and you put a big gap of 12 months, instead of only 6, between RETURN 4 and RETURN 5 due date.

I am asking you to correct your decision. The RETURN 5 (01 January, 2023 – 30 June, 2023) had to be Documented 6 months after RETURN 4, on 31 July, 2023, the latest.

I'm telling you again: YOU ARE LATE!

I I'm wrong, please explain in writing this matter to me, in accordance with UMA ARTA/25/2516 and RADISSON PROMOTION provisions.

Honestly, I'm disappointed and already tired and, again, I hope that my today compliance will reach the attention of a high level DAMAC Property Management person.

Oct 18, 2023 6:14 am EDT
DAMAC Properties customer support contacts
Address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, AE

File a complaint Write a review
Hi Chirea,

This is clearly not the experience we intended you to have, and regret the disappointment. We have escalated the same to the respective team, and they will connect with you to address it on priority.

Regards,

Team DAMAC
Resolved

This complaint has been resolved automatically due to user's inactivity.

More DAMAC Properties reviews & complaints

DAMAC Properties - Unpaid settlements 70
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DAMAC Properties - At your service team and service charges team
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DAMAC Properties - Deep Regret and Frustrating Experience with DAMAC 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment