Carepass
I am not able to cancel the carepass
Desired outcome: Want to cancel
Pharmacy
I'm a nurse at a pediatric psychiatry office. I was calling because an incorrect prescription was filled for a patient. I spoke with a Pharmacist 3/5/21 to ensure prescription for increased dose was received and being filled. I was assured it was. Our case manager picked up prescription and it was dose that should have been discontinued. I contacted the...
Read full review of CVSPharmacy
This complaint is about CVS Pharmacy of East Meadow, located in the Clearmeadow Shopping Center. Not once but twice has it occurred that the staff was not aware of the insurance plans it accepts. Today, it was quite disturbing that my father, a senior citizen I may add, went to pick up a prescription for my mother - also a senior citizen and was told that...
Read full review of CVSUnprofessional behavior of pharmacist
In December of 2020, my physician sent a prescription for a narcotic, to the CVS in my neighborhood of Coconut Grove, following a surgical procedure. When the local anesthetic he inserted began to wear off, five days later, I went to pick up the medication. The pharmacist, Richard Williams, informed me that CVS didn't stock the medicine and that I would...
Carepass agent
Incompetent woman wouldn't let me change my email on my account I answered all of her security questions and so she had to transfer me to somebody else and then that person has asked me the same stupid questions Which I answered correctly and next thing you know because I reminded her this is not a bank this is for CVS she hung up on me God you guys to have the bottom of the barrel working for you. Tell them they need to learn English
Desired outcome: Tell them they need to learn English
Communication customer service
Communication customer service this is for CVS pharmacy store number 0447
I get all my prescriptions at the CVS located at 366 King St. N., Hampton mass store number 0447 store telephone [protected] it seems like every time I go to have my prescription filled I have to wait for hours I've even had the pharmacist hang up on me and most of the time it's on a weekend the pharmacist is very rude I don't know what her name is and I just waited on hold for 15 minutes and nobody answered the average wait time might hold because of no staff to answer the phone I've even had a pharmacist yell at me like I'm inconveniencing them! I've even had some of the text give me wrong information I am on medication that I cannot skip a day where I would be in the emergency room I insisted on talking to the pharmacist he come to find out I was able to fill my script this is very dangerous and it's very upsetting I am going to be changing pharmacies they have too many customers and not enough staff when you don't answer the phone and you're a business
Desired outcome: How do you’s we can pharmacist attend since it attend sensitivity training and not to hang up on customers and be rude
Advanced blood pressure monitor
This complaint is about a order I placed through counter. I have aetna medicare. I placed a order on Jan 4th 2012 for the monitor which was in stock and have not gotten to this day. I talked to three different supervisors and get no Help just a run around. If this is how CVS treats the elderly I will not do business with CVS. Maybe your can get a response to my order, number is [protected]
Desired outcome: none
Prescription
Went down to CVS, on the corner of State RD. 200 and 60th Ave in Ocala, Fl. to get a price on a prescription of Dorzlamide eye drops. I knew it would cost less the $53.00 because I asked in Publix. CVS accepts Good RX, so I knew it had to be less. The girl took all the info and the Pharmacist told me it would be at least 4 hours. 03/02/2021 That's ok, no...
Read full review of CVSPrescription
I'm complaining about cvs in east patchogue. They are to busy that they get the scripts filled when needed, they tell you a date and never ready. On March 1st I spoke with Donna about having my sertraline mailed to me. It's now March 4th and still no meds. I also want to point out that my husband died 2 weeks ago and haven't any meds since Monday March 1st...
Read full review of CVSregistration for second dose of vaccine
endwell, ny is available for vaccine...first dose was given as standby on [protected] and was told i had to register for second dose...have been trying to register every day and keep on getting a "none are available nearby"...again ENDWELL, NEW YORK 13760 is available! Sandra Curtis 5/25/1939 Moderna vaccine ...I need to register ...[protected]@gmail.com
Pharmacy
My husband has lung cancer and I have been picking up prescriptions for my him for close to 4 years at the CVS on Middlesex in Lowell, MA. My complaint is regarding a pharmacy technician who I find hot or cold depending on what day I am at her mercy! A couple of weeks ago I had a coupon for Anoro and it was typed into his profile. When I picked up hi...
Read full review of CVSCovid
So apparently cvs is not following the recommendations of allowing ppl younger than 65 who have underlining health conditions to get their vaccine ?!
Desired outcome: Do what’s right
Service at your pharmacy cvs store 9628
I called to express my frustration as my son's ADHD medication is on backorder. The technician Karl answered the phone and was very very rude, so unprofessional and spoke to me with such a disrespect. No matter what the customer is always right! You should be ashamed to have an employee representing your company like that. They have no sympathy and stated...
Read full review of CVSBathroom restrictions
My wife and I were waiting in line for our covid vaccines at you agoura hills location yesterday, feb 28. We were in the group of 65 and older and people at our ages, we often need to us bathroom right away. They made my wife walk 7 store away to vons market to find a bathroom and (it was to late)!
This needs to be looked into and corrected. Very upset and looking for your response.
Regards, milton and iris zaft
[protected]@gmail.com
That’s just horrible!
Covid Vaccine Notification
I receive emails about products you "suggest" for me after you've tracked my every move and sneeze. You sent me an email months ago saying that when you received Covid Vaccine, you would let me know. You didn't.
I buy all my prescriptions plus health and beauty products from your store. I am a Care Member. Why am I not able to secure a vaccine appointment with CVS?
Desired outcome: I would like an appointment in my local CVS - West Sayville, NY
Pharmacy/script mistakes
My wife and I have been using your CVS location in Louisa Virginia for the past five plus years and have never had any issues till this last year and now this week. We both take Citalopram HBR 40MG and each get a 90 day supply, and have been for years, Last year my wife had an issue with one of her refills and was told that she had already picked it up and...
Prescription order
I refill my medication every month at the CVS in Crystal Lake, IL on 177 West Virginia Street. They first were 24 hours which was why I went there in the first place so I could pick my prescription up at my convenience. They now are only open from 8:30am to 8pm. They have lost pharmacist since also. I always get a refill date of when I can pick up my...
Read full review of CVSWillful wrong medication dispense
I lost my medication Metoprolol in my residence, how it disappeared, I do not know. I called the above Pharmacy store, informed them and requested for another refill. The pharmacist asked me to call my health Insurance for an override. I did, they promised to contact the pharmacy. All processes completed, the above pharmacy called me to pick up medication...
Read full review of CVSMedications
I was transferred from Express Scripts Pharmacy over to CVS Pharmacy January 1, 2021 (due to no fault of my own) and since I have had to get new prescriptions and prior authorizations on two of my medicines causing me to have to go two weeks without my injectables for my Lupus. The other medicine is prevacid for my stomach and I still do not have the medicine and it has been three weeks and my stomach is hurting me.
Desired outcome: BETTER SERVICE
Prescription delivery or pickup
For past week have bee trying on website for cvs to get prescription delivered, then I get robo call pres ready for pickup, go on site, try again. Unable to pickup prescr myself because they allow delivery trailers to park in the three handicapped spots-constantly, police have been contacted. Parking lot is not safe for disabled person with mobility issue...
Read full review of CVS
Most discussed CVS complaints
Cashier womanRecent comments about CVS company
Cashier woman
Express Scripts
201 reviews
Accredo Health Group
178 reviews
The Canadian Pharmacy
55 reviews
Medlife International
7 reviews
Proroid.com
11 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.