CVS reviews and complaints 1
View all 3328 complaintsCVS - Prescription order
I refill my medication every month at the CVS in Crystal Lake, IL on 177 West Virginia Street. They first were 24 hours which was why I went there in the first place so I could pick my prescription up at my convenience. They now are only open from 8:30am to 8pm. They have lost pharmacist since also. I always get a refill date of when I can pick up my medication. I was told yesterday that it would be ready today! Then I go to pick it up and no it's not ready for another 3 days because the pharmacist said that is when she's approved it! Which my doctors fill date was yesterday but the pharmacist thinks it should be total of 4 days. There were new pharmacy tech's that had no idea what they were doing. And now I have to wait 3 more days for my medication. I'm not going to use this pharmacy after this refill. Very slow help and they don't care about what you have going on in your life you have no choice but to work around there schedules they set.
Desired outcome: Aware other customers
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