CB Electronics and Technology Currys Complaints #2-21

Currys review: Overseas hub?

Cheshcat of GB

Sep 18, 2026 8:19 am UTC

Featured review

My care plan was due for renewal 31st Aug. A week or so beforehand I completed online renewal & bank sent OTP for the payment.
I heard nothing & no money taken, so rang on 8/9 & renewed on phone.
For several days no response, so I enquired online by email. Each time asking for verification. I explained asking about docs & trying to ensure at the missing OTP payment was not also taken.
By the names, it looks like an Asian call centre & today I receive an email addressed to my HOUSE NAME asking it to allow me to join in the messaging.
I have complained via Curry's website & asked that my email reply & previous email trail is passed to a senior manager.
They must be losing a fortune in non renewals & the care & repair operation, seems to have gone from understanding people on UK shores to the same area abroad . Is it all for the sake of cheapness ?

Recommendation: Look elsewhere ( If possible)

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