CB Electronics and Technology Currys Complaints #2-21

Currys review: Hisense TV Technical Problem

Iargsdgmw1913 of GB

Aug 07, 2026 11:41 am UTC

Verified customer

Featured review

T.V. Purchased in April, 2026. Worked fine for about two weeks. Then wouldn't go on to Freely, the regular programmes. Then very haphazard. Tried to switch T.V. on but it went off and vice-versa. Two men from Curry's came round and appeared to have fixed it. Then more problems. Thought we had fixed it ourselves as it said. 'Your T.V. is updated'. Back to square 1. Now being told we needed to buy an aerial. Is this true?

Claimed loss: Time and Money

Desired outcome: Can this T.V. now be fixed? We are paying for something we are not enjoying.

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We are 80 and 85 respectively. We enjoy our T.V. but this has caused us a lot of worry and waste of time. Each time we visit the store in Scunthorpe we feel we are being 'fobbed off'. Yes, two men turned up at our house ans we thought things were sorted. Then more problems and we thought we had sorted the ourselves. Now this morning back to Square !. We are getting 'paranoid' and forget which remote control we should be using! We like the regular programmes, not the ones you have to sign up for. After contacting the store, we now learn that we need an aerial. Is this true. Please can someone come and help us?

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