Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fitness Centers and Gyms Crunch Fitness Refuse to refund personal training and charge for membership after account was closed
Crunch Fitness

Crunch Fitness review: Refuse to refund personal training and charge for membership after account was closed

M
Author of the review
1:42 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Started texting and emailing regarding charges I received and tried to cxl my membership at the time. This is the first time.
I only been to the gym once I did sign up for person training and membership which was paid completely. Due to medical reason and was transferred in my employement I cannot use the gym. They refuse to corrispond with me only one time to say I can donate my money to someone else instead of refunding my membership and personal training I have only been there once and they still refuse to communicate or contact me to discuss a refund. I feel violated and lied to. I only went to the gym once I cannot understand why or how they can hold my money and still charged me after I froze the account. I am out of 800 and have medical bills I need to pay.

Desired outcome: refund of my membership and personal training to be contacted

Confidential Information Hidden: This section contains confidential information visible to verified Crunch Fitness representatives only. If you are affiliated with Crunch Fitness, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Crunch Fitness reviews & complaints

Crunch Fitness - Steal people's money 45
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Crunch Fitness - membership downgrade fee
Crunch Fitness - gym membership double charge
Crunch Fitness - refund - cancelled membership
Crunch Fitness - Unauthorized credit card charges 5
Crunch Fitness - Horrible Customer Service!!
Crunch Fitness - equipment not working
Crunch Fitness - customer service
Crunch Fitness - bad customer service
Crunch Fitness - customer service
View all Crunch Fitness reviews and complaints

  1. Crunch Fitness Contacts

  2. Crunch Fitness phone numbers
    +1 (212) 993-0300
    +1 (212) 993-0300
    Click up if you have successfully reached Crunch Fitness by calling +1 (212) 993-0300 phone number 2 2 users reported that they have successfully reached Crunch Fitness by calling +1 (212) 993-0300 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (212) 993-0300 phone number 5 5 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (212) 993-0300 phone number
    Customer Service
    +1 (886) 428-9664
    +1 (886) 428-9664
    Click up if you have successfully reached Crunch Fitness by calling +1 (886) 428-9664 phone number 3 3 users reported that they have successfully reached Crunch Fitness by calling +1 (886) 428-9664 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (886) 428-9664 phone number 1 1 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (886) 428-9664 phone number
    +1 (510) 924-4200
    +1 (510) 924-4200
    Click up if you have successfully reached Crunch Fitness by calling +1 (510) 924-4200 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (510) 924-4200 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (510) 924-4200 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (510) 924-4200 phone number
    +1 (669) 263-9343
    +1 (669) 263-9343
    Click up if you have successfully reached Crunch Fitness by calling +1 (669) 263-9343 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (669) 263-9343 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (669) 263-9343 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (669) 263-9343 phone number
    +1 (669) 400-0411
    +1 (669) 400-0411
    Click up if you have successfully reached Crunch Fitness by calling +1 (669) 400-0411 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (669) 400-0411 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (669) 400-0411 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (669) 400-0411 phone number
    +1 (650) 212-4653
    +1 (650) 212-4653
    Click up if you have successfully reached Crunch Fitness by calling +1 (650) 212-4653 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (650) 212-4653 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (650) 212-4653 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (650) 212-4653 phone number
    +1 (510) 800-4001
    +1 (510) 800-4001
    Click up if you have successfully reached Crunch Fitness by calling +1 (510) 800-4001 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (510) 800-4001 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (510) 800-4001 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (510) 800-4001 phone number
    +1 (925) 266-3200
    +1 (925) 266-3200
    Click up if you have successfully reached Crunch Fitness by calling +1 (925) 266-3200 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (925) 266-3200 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (925) 266-3200 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (925) 266-3200 phone number
    +1 (415) 512-1010
    +1 (415) 512-1010
    Click up if you have successfully reached Crunch Fitness by calling +1 (415) 512-1010 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (415) 512-1010 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (415) 512-1010 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (415) 512-1010 phone number
    +1 (650) 684-1234
    +1 (650) 684-1234
    Click up if you have successfully reached Crunch Fitness by calling +1 (650) 684-1234 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (650) 684-1234 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (650) 684-1234 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (650) 684-1234 phone number
    +1 (415) 292-5444
    +1 (415) 292-5444
    Click up if you have successfully reached Crunch Fitness by calling +1 (415) 292-5444 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (415) 292-5444 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (415) 292-5444 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (415) 292-5444 phone number
    +1 (415) 430-3399
    +1 (415) 430-3399
    Click up if you have successfully reached Crunch Fitness by calling +1 (415) 430-3399 phone number 0 0 users reported that they have successfully reached Crunch Fitness by calling +1 (415) 430-3399 phone number Click down if you have unsuccessfully reached Crunch Fitness by calling +1 (415) 430-3399 phone number 0 0 users reported that they have UNsuccessfully reached Crunch Fitness by calling +1 (415) 430-3399 phone number
    More phone numbers
  3. Crunch Fitness emails
  4. Crunch Fitness address
    22 W 19th Street, 3rd Floor, New York, Michigan, 10011, United States
  5. Crunch Fitness social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 04, 2025
  7. View all Crunch Fitness contacts
Crunch Fitness Category
Crunch Fitness is ranked 5 among 83 companies in the Fitness Centers and Gyms category
#03 NASM NASM #04 Anytime Fitness Anytime Fitness #05 Crunch Fitness Crunch Fitness #06 LA Fitness International LA Fitness International #07 Gold's Gym Gold's Gym

Most discussed Crunch Fitness complaints

Steal people's money
1
(opinions to this review)
Crunch Fitness Alternatives
LA Fitness International 404 reviews Virgin Active South Africa 604 reviews ABC Financial Services 121 reviews GoodLife Fitness 372 reviews Retro Fitness 44 reviews