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I lodged a complaint on Watsapp and the message received on 11 Sep 2023 was
"Your *Service request for Fans* has been registered under No. *[protected]/01*.
Your request will be serviced by our Authorised Service Partner *RR ENTERPRISES*, who can also be contacted on *[protected]*.
Our best effort is to resolve your issue in 48 hours.Should you wish to escalate after that, you may write to consumer.[protected]@crompton.co.in
*Have a Nice day.*
To access Welcome-Menu, Type Hi..."
A fan mechanic visited after 2 days. Checked the fan and went back. No news thereafter.
I lodged another complaint on 15 Sep and the message recd was
"Your *Service request for Fans* has been registered under No. *[protected]/01*.
Your request will be serviced by our Authorised Service Partner *RR ENTERPRISES*, who can also be contacted on *[protected]*.
Our best effort is to resolve your issue in 48 hours.Should you wish to escalate after that, you may write to consumer.[protected]@crompton.co.in
*Have a Nice day.*
To access Welcome-Menu, Type Hi..."
A mechanic came today to attend my Service Request No:[protected]/01 from N G ENTERPRISES, Contact No.[protected] -Noida 301301.
The mechanic said that fan has to be replaced as it is under warranty. I had purchased this fan from Army CSD Canteen.
Since then I am ringing up NG ENTERPRISES but in vain. Please get my wall fan replaced.
Brigadier A K Jairath
Mob [protected]
[protected]@gmail.com
