Cricket Wireless review: unethical behavior and poor customer service ( 1 comment)

On 10/24/2015 my wife and I went into the cricket wireless at clinton plaza shopping center, 8805 woodyard rd. , clinton, md 20735 to replace a phone. As we were being helped we were shocked to hear the loud uncensored music coming through the store speaker system. While my wife and I were the only customers in the store we still feel that the music was being played in the store was very, very inappropriate. We spent at least 30 minutes hearing a number of explicit words and acts and other words such as the f word, the n word and referring to women as the b word and hoes and other words that should be censored in stores open to the public. When we complained to the two store employees they simply turn the music down a little bit leaving us to continue to hear this throughout our transaction. Even more frustrating was the young lady got an attitude, and laughed as our transaction was delayed over and over again while we were continued to be subject to this uncensored music. This is unacceptable behavior for any business especially when children may be present and should not be tolerated by the cricket wireless executive leadership or the local cricket wireless management.