Cricket customer service is the worse. I had a line reactivated and then moved to a new account. The rep charged me the $12.00 to reactive the phone and then realized that I had to many lines on that account so we moved the new line into a new account and I paid the monthly fee. The rep however did not move the $12.00 to the new account and because she did not do that my 5 lines were shut off for non payment due to the customer service reps fault. Now they want me to pay to restore all 5 lines when it was not my fault that they were shut off. This was no fault of mine and I have to pay the price for the mistate that there rep made. I have been with them for over 10 years and this is how they treat their faithful customers. People do not get a plan with cricket they do not care about you only the money.
Recommendation: STAY AWAY FROM CRICKET