Huawei’s earns a 1.7-star rating from 1 reviews and 5 complaints, showing that the majority of technology users are dissatisfied with their devices.
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Huawei - Extremely disappointing experience with huawei watch buds and after-sales support
I purchased the Huawei Watch Buds on June 15, 2023, from Noon Egypt. Shortly after the 12-month warranty expired, the watch completely stopped charging and became unusable. I contacted Huawei’s customer service in Egypt and was shocked by their response: • They refused to repair the device, claiming the cost of the spare part exceeds the price of a...
Read full review of HuaweiHuawei Complaints 5
Phone
I buy new phone from seeb outlet but your staff cheating and give m used phone
Some application used in 30-7-21
Desired outcome: [protected]@gmail.com
Insurance
3 months ago (March) I put in a claim at Huawei cares insurance for my device and till now they still haven't gotten back to me when u call them they claim back log of claims it's rather frustrating because I am paying for a service that doesn't deliver whilst also paying for a device which isn't in use I have posted them on hello Peter and they replied it has been handed over to claims department but still nothing has been done about it but they taking payment every month it's rather frustrating..
Policy holder-Irwin Govender
Policy number-VLM-[protected]-1
huawei pakistan not repairing mobile under warranty
Air link communication kohinoor plaza faisalabad (pakistan) not repairing my mobile phone huawei p8 lite . it had wifi issue.
Submitted phone for repair on 26-sep-2016.
Mobile is under warranty. they promised to repair phone in 10 days. but now their staff misbehaving and not returning phone. please help.
Called many times on huawei helpline [protected] but no solution.
I want complete refund of mobile price (pkr 21500).
Please note that airlink communication pakistan is official warranty provider of huawei mobiles.
Repair receipt # 15597
Is Huawei Legit?
Huawei earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
A long registered date for consumer.huawei.com can be seen as a positive aspect for Huawei as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Huawei's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Consumer.huawei.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Consumer.huawei.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Consumer.huawei.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The presence of an iframe in consumer.huawei.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
- Consumer.huawei.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The consumer.huawei.com may offer a niche product or service that is only of interest to a smaller audience.
- Huawei protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
locked up
I have a huqwei metro pcs phone with memory card and was doing fine till some one took my memory card out and when they did it locked up my phone so i go to metro pcs to get it fixed r to talk to them ley only toid me trhere was nothing they could do for me so what i wonted was to get my phone fixed r replaced but imsead i got a phone that is only good for a paper weaight now and im going back to sprint nex t week and never use metro pcs again and im putting a sign in my yard about metro pcs to abouut poor customer serviceit sux to the bone
The complaint has been investigated and resolved to the customer’s satisfaction.
i bought a huawei y22o from an mtn outlet n i realized i cant use any other sim apart from the MTN Sim so i was wondering i could be helped by you guys.
my number is [protected]
my name is chris alando
Want to know more about Huawei?
See "Chandni Chowk to China" http://en.wikipedia.org/wiki/Chandni_Chowk_to_China
It is the best Indian movie of all times and is required viewing at the corporate inductions.
I have to spend 2400 for fit for nothing phone piece.
I have bought a Huawei mobile under TATA INDICOM prepaid scheme for 1800 bucks. After 1 week, it was substituting my IRON box in terms os heat emanated. And after 1 month, alas the display is completely gone! Just imagine after 30 days, the piece is worth less. When I took it to the Huawei Authorized service centre Sagar Technologies in CMH Road, another drama unfolded. For first one week, they said the film has to come from Chennai. After that the place crossed the border and shipment has to come from China. And mind you these things were informed only when we call them. They are not courteous enough to inform the customer. Now after forgetting 4 weeks completely, today when I rang them, the response is all the more amusing. " There is water spillage in the phone and this doesnt come under the perview of warranty and I have to pay 600 bucks more to repair the same." Just imagine, i have to spend 2400 for fit for nothing phone piece... Say NO to HUAWEI...
i like the p9, but i don't like the higher price
Want to know more about Huawei?
See "Chandni Chowk to China" http://en.wikipedia.org/wiki/Chandni_Chowk_to_China
It is the best Indian movie of all times and is required viewing at the corporate inductions.
About Huawei
Overview of Huawei complaint handling
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Huawei Contacts
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Huawei emailsdevelopereu@huawei.com100%Confidence score: 100%Developer Service Emaildeveloperapac@huawei.com100%Confidence score: 100%Developer Service Emailhmscontent@huawei.com100%Confidence score: 100%Theme Service Emaildeveloperla@huawei.com100%Confidence score: 100%Developer Service Emailthemeslatam@huawei.com100%Confidence score: 100%Theme Service Emaildevelopermea@huawei.com100%Confidence score: 100%Developer Service Emailhwthemesmea@huawei.com100%Confidence score: 100%Theme Service Emaildevelopersa@huawei.com100%Confidence score: 100%Developer Service Emailthemessa@huawei.com100%Confidence score: 100%Theme Service Emaildeveloper_ru@huawei.com100%Confidence score: 100%Developer Service Emailhwthemeru@huawei.com100%Confidence score: 100%Theme Service Email
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Huawei social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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