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Cricket Wireless

Cricket Wireless review: Unlock policy is a costly joke

R
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4:20 pm UTC
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I purchased an Iphone 17 Max outright in July of 2026. I decided to change to Samsung in October and was planning to sell my iPhone to recoup the money spent on the Samsung. I call Cricket to unlock my Iphone so I could sell it on e-Bay only to be told that their fine print policy is that the phone must be activated for 12 months in order for Cricket to unlock the phone. I contacted the FCC and received a call from the "office of the president" and spoke to Alejandro only to be told that I didn't meet the fine print policy for unlocking the phone and that I would need to reactivate the device for 9 more months in order to get a phone I own outright unlocked. Alejandro suggested reactivating the phone under one of the other three numbers on my account, which is ridiculous because someone in my home would not have a cell phone, or that I could add a fourth line. A FOURTH LINE to get them to do what is right and only after 9 more months elapse driving the value of my nearly new IPhone I don't care what their fine print policy says...there is right and there is wrong. This is WRONG! This policy is a joke and Cricket is a joke.

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Recommendation: DO NOT CHOOSE CRICKET WIRELESS

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