Cracker Barrel review: I am complaining about the service and the food at the O'Fallon, MO location

Cracker Barrel used to be my favorite place to go and eat. They have started to show sounds of not caring about what they give those who come to the establishment. I went for breakfast one morning in December my daughter and I purchase grandma's breakfast meal I ordered pancakes with mine she ordered French toast. my pancake was burned and turned over so as not to see. Her French toast was cooked in the same grease as everyone else bacon and the grease was burned which was in the taste of her French toast. Sunday, January 22, 2023, and wait we went to Cracker Barrel again this time we had to stand for longer than the time stated. There was no one in the restaurant seat, but their explanation was the groups had to be seated first. I am 85 years out with back problems and my daughter also suffers from her back standing for an extended period and really puts a hurting strain on my back. We were not the only seniors, but all of those that were seniors had to wait. unacceptable service