The complaint has been investigated and
resolved to the customer's satisfactionResolved Courts Mammoth — bad manners of the debt collector
resolved to the customer's satisfaction
Today a customer service personel name Sharifah called me for the my deceased mom monthly payment. As I was saying that the payment has been made via online, she rudely said to me that I should have told her that we made it via online because it takes 3 days for it for them to received it. As a customer it was really annoying as 1) the interest that we paid is so high that is more than 200% 2) she should not talk so rudely when asking for others to make the payemnt. Eventhough it was a bit late but still consumer still pay for whatever reason we have. Then without saying thank you she would just simply hung up the phone. A very bad customer service manner I can say for this girl name 'Sharifah'
The complaint has been investigated and resolved to the customer's satisfaction.
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