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Cooking Club of America / Scout.com Customer Service Phone, Email, Contacts
Cooking Club of America / Scout.com
reviews & complaints

Cooking Club of America / Scout.com
reviews & complaints

Cooking Club of America / Scout.com Complaints Summary

19 Resolved
150 Unresolved
Our verdict: With Cooking Club of America / Scout.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Cooking Club of America / Scout.com complaints 169

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Newest Cooking Club of America / Scout.com reviews & complaints

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4:58 pm EST

Cooking Club of America / Scout.com Lifetime membership

I have been a lifetime member of this cooking club since 2001, I was really enjoying the magazines, the product testing and everything about it. but everything just stopped, and I have not been able to get a hold of anyone to find out what happened. I believe that I should get my 200.00 back and I may contact a lawyer to assist me in getting my money back.

Claimed loss: cooking club of America just disappeared.

Desired outcome: my 200.00 back,

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7:04 pm EDT
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Cooking Club of America / Scout.com Cooking club of america lifetime member

07/2001 joined club as lifetime member.

Member number [protected]

Also stopped receiving monthy magazines which i loved and still have almost all of them that were send over the years and only ever received 3 product testing opportunities. Everytime i called to register for one, was given the run around then send junk.

Still have my member card. As for addresses, i had 3 during my time and know my first 2 were in their system as well as my name change before they ghosted us.

But here is my issue.. birds of america or what ever it is called was still going. My mom is a lifetime member. Are they not the same parent companies?

Desired outcome: An apology at least for leading us on and just ghosting us and transfer to lifetime member on the new name or company they turned it in to.

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4:04 pm EDT

Cooking Club of America / Scout.com Membership

I paid for a lifetime membership of $400.00 and then this company (cooking club of America) disappeared I never heard another word the magazine stopped and everything else thethat was suppose to come with that membership... I just want to know what happen to this company...they own me. This happen in 2012 my membership # was [protected],there address was p.o.box 3528 Hopkins ,mn [protected] and that's all I can help you with.

Desired outcome: My money back or some of it I paid & a few months later nothing.

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6:35 pm EDT

Cooking Club of America / Scout.com Same Issue

This is communication I received when I tried to find out what happened to them.

247Sports

247Sports Support (247Sports)

Feb 9, 2:05 PM CST

Thank you for your email. Please be advised that on February 7, 2017, CBS 247 Inc. (“CBS”) purchased certain assets from Scout Media Inc. (“Scout Media”) in connection with Scout Media’s proceeding under chapter 11 of the United States Bankruptcy Code in the United States Bankruptcy Court for the Southern District of New York. It is my understanding that this bankruptcy process has been converted to a proceeding under chapter 7 of the Bankruptcy Code and that Ian Gazes has been appointed as the chapter 7 trustee. Any issues or concerns in connection with your activities relating to Scout Media, including with respect to subscriptions purchased from Scout Media, should be directed to Mr. Gazes and David Dinoso at Gazes LLC, whose phone number is [protected], and whose address is 151 Hudson St., New York, New York 10013.

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7:57 pm EST

Cooking Club of America / Scout.com Cooking Club of America's "Lifetime Membership"

I paid almost $300 for a lifetime membership way back in 2002 or 2003, which by the way, was a heck of a lot of money for me to put out with being a young divorced mother, and my membership was to include a set of stainless steel pots and pans, regular mailings of magazines, access to recipes, product testing with the product to be kept for free after testing, opportunity to purchase products at reduced prices, and other benefits. After a couple of years went by, the magazines stopped, there was no access to recipes and the offers to test products were also gone. When looking into what happened, I couldn't find anything online and phone calls just remained unanswered. Without any communication whatsoever, they just disappeared with my money and my high hopes! So disappointed. I enjoyed and still have all of the items I received them but they certainly were not worth what I paid, all things considered.

Desired outcome: I would like to have a refund of my dues, or receive products worth the amount of money I paid. Send me a KitchenAid mixer, I'd be thrilled!!!

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1:05 pm EST
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Cooking Club of America / Scout.com cooking club of america

I signed up and became a lifetime member, around $300, in April 2011. I too got the apron, several plastic things and the magazine. I got 3 pans to test and keep, but had to pay for them. Then nothing! If there is a class action, I would be in. Would like to get the $300 back plus the $60 for the pans I originally thought were going to be OK. They weren't.

Nora Sheffield

Desired outcome: If there is a class action, I would be in. Would like to get the $300 back plus the $60 for the pans I originally thought were going to be OK. They weren't.

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2:56 pm EST
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Cooking Club of America / Scout.com cooking club of america

I am and have been a Cooking Club of America Life Member since May 2003. I paid my dues which were quite expensive, I tested products, received magazines and ordered several items. I was cleaning out some boxes recently and ran across my lifetime membership card. I actually stopped receiving the magazines several years ago, but did not really know why. I would now like to know what is going on with Cooking Club of America and I would like to know what is going to be done about my lifetime membership.

thanks

Linda Sedlacek

2715 west 1st

North Platte NE 69101

linda.[protected]@gmail.com

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Janine Grover
, US
Jan 07, 2023 3:22 am EST

I'm a life time member of both the National Home Gardening Club (11/2010) & Cooking Club of America (07/2003). Really upset they have up & disappeared with no notice or at the very least something on the sites saying what happened. Keep hearing how they are now owned by someone/something called Scout but if that's the case why isn't there at least a link of some kind?

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7:37 pm EDT

Cooking Club of America / Scout.com Cooking Club of America Life Member

I am and have been a Cooking Club of America Life Member since July 2001. I paid my dues which were quite expensive, I tested products, recieved magazines and ordered several items. I was cleaning out some boxes recently and ran across my lifetime membership card. I actually stopped receiving the magazines several years ago, but did not really know why. I would now like to know what is going on with Cooking Club of America and I would like to know what is going to be done about my lifetime membership. My name has changed from Laura Hebert to Laura Carrington and my new address is 1314 N. Elm Street, Weatherford, TX 76086.

Desired outcome: I would like my membership transferred for free or get my lifetime membership fees back.

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5:09 pm EDT

Cooking Club of America / Scout.com Not receiving any any any information from you foe quite some time. Years in fact.

Why am I not receiving any tailor emails from you? This has been happening for years.

member since 2013 and I have not hear anything from you in years. I tried to call([protected]) But all get is many many rings or a recurring to try later.

Desired outcome: want answer

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silverware
Richland Center, US
Feb 05, 2023 12:50 pm EST

i want to get into it i didnt think that it was active until now

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3:12 pm EDT
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Cooking Club of America / Scout.com Lifetime membership??

I have been a Lifetime member-paid in full-since 2005. My membership number is RESV A118915. I was receiving magazines which quit several years ago. I purchased a set of pots and pans then never received and products to test as promised. I had to pay quite a bit for this membership and recently decided to check in with Cooking Club to see what had happened. Imagine my surprise when I am just now finding out they don't exist anymore. Am I correct in understanding that they are now called Scout? Now what happens? Do I have any recourse for this? Please notify me if I do.

Desired outcome: If I can't participate with product testing as indicated on my original membership, I would like a refund.

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Vtonkins7
Colorado Springs, US
Jul 23, 2023 2:26 pm EDT

I too became a life time member in 2005. I never fully received anything. I do not recall magazines either. Lifetime membership should mean just that…LIFETIME!

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Marie Breseman
Marcellus, US
Feb 24, 2023 2:29 pm EST

I am a lifetime member of the Cooking Club of America have been for years. I received a spoon rest and a trivet from them for joining. Last time I heard from them was when I received the items. I paid a lot for the membership. Where are they? I want my money back. How do I do this? Thanks for listening. Marie Breseman

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Lisa Huff
, US
Jul 11, 2022 3:10 pm EDT

I paid for a lifetime membership and use to get magazines and products to try and keep. It’s been YEARS since I last received anything from Cooking Club of America. I’ve been a member since 2009. Over 10 years since I got anything, I feel like I should receive my money back

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11:07 am EDT
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Cooking Club of America / Scout.com Lifetime Membership

I purchased a lifetime membership to Cooking Club of America and it appears the company is no longer operating through Scout.com per previous communication years ago. If I don't have the ability to log in, they should refund my membership. Very disappointing - we need answers.

Desired outcome: Refund

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3:37 pm EDT

Cooking Club of America / Scout.com Lifetime membership

I was a lifetime member of the Cooking Club of America since around 2012. I received a set of pots, an apron and a few other items. I used to receive requests to participate in product demonstrations and surveys and received a magazine. I have not heard anything from them in a while and decided to look them up. Low and behold they no longer assist and life time accounts are now with scout.com. I have read other complaints about both companies and would like to know what is happening. I paid $300 for my lifetime membership and the items I received were not worth the money..

Desired outcome: A refund or some other useful products

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8:39 pm EST

Cooking Club of America / Scout.com Lifetime membership

I have been a "lifetime member" since early 2000 and received 2 products to test and perhaps 2 magazines but never anything since. Only came across this page when my husband found one of the products in our cabinets and made me look into what happened to them. Wish I could get my money back or the pots and pans I was promised. What a shame.

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4:44 pm EST
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Cooking Club of America / Scout.com Lifetime membership

As I was cleaning out old files, I came across my "lifetime" membership guide. I stopped receiving magazines and products from them several years ago but life was crazy and I didn't really notice. Finding the guide reminded me so I decided to look them up. Unfortunately I found we have all been scammed. I paid $298 and only remember receiving very inexpensive items like measuring spoons, a trivet, a cheese grater and the magazines. I see others got cookware and things that might have been worth their membership fees but not me. I also saw they are now scout.com but when I go to that website it has nothing to do with cooking - it's about sports!

Lesson learned... Their "lifetime" and mine are very different...

Desired outcome: I would love to see a class action but I don't believe there is any money to recover since they appear to have gone bankrupt.

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Colleen Louderback Sproul
, US
Mar 06, 2022 5:59 pm EST

I too have a Lifetime Membership - paid in full since 2006 for Creative Home Arts Club and 2008 for Cooking Club! I haven't received magazines or any of the lifetime member gifts in YEARS! No response at all from scout.com. I have my membership cards still and am not pleased with how this has all come down to screw so many people out of $$$

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8:43 pm EST

Cooking Club of America / Scout.com Membership

I also have been a member since 2007. I have been trying for the last year to figure out why I'm no longer getting any of their emails or any of the information about any other products. I am very disappointed in this as I thought I had done my homework and that they were a reputable company offering reputable products but obviously that's not the situation and I have lost all the money I spent. If there's a class action suit filed I would be glad to join it. Thank you

Desired outcome: Either refund of membership fees or reinstatement of full bebfits at no charge with Scout

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4:32 pm EST

Cooking Club of America / Scout.com I am a lifetime member and have received nothing

I have been a life time Member since 2010. I have not received anything since the first couple items In the first few months. Than nothing. I Know I have now moved But, If there would have been anything it would have been forwarded, But nothing has come. NOTHING. I have paid a large amount of money to get nothing at all. Just to say I am a member of what a Club name. I am very upset with all of this. My Member no is [protected] I would like to hear from you. Please get Back to me at my Email
[protected]@aol.com. If you need a new address please talk to me on my E mail. My name is Amy Byers. If you would talk to me about my problem I would really like to solve this since it has been Years. Thank you

Desired outcome: Fix the Problem Either refund my money for the lifetime member ship or send me my stuff to be in the club. Magazine and products

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1:37 pm EST
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Cooking Club of America / Scout.com Bought a lifetime membership without getting anything as promised

I bought a Lifetime subscription over 10 years ago to the Cooking Club of America and after a few initial contacts, everything stopped. I received the pots and pans and they where of very poor quality and I was told that I would get top of the line cooking pots and pans. I only received a couple of there magazines and then they stopped.

The only product that I got to test where some small silicone molds that did not work.

I tried to locate them over the years but have gave up. Initially I set them emails to find out what was going on but then I could not locate them on line anymore. I forgot about them until I came across my initial membership card.

This has been a real scam. I thought that I was joining a great club of wonderful cooks who also had my passion for cooking good food.

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1:37 pm EST

Cooking Club of America / Scout.com Lifetime membership

I have been a member since February 2011 and spent a lot of money for the membership. In the beginning things were sent as promised then they disappeared off the radar. I am furious that I was scammed ! I paid for the pots and pans and I received a few small things as gifts. Magazines came in the beginning and I bought the cooking club cookbooks. Then all of a sudden it all stopped. I tried contacting them several times to no avail and even called and emailed scout to no avail.

Desired outcome: Return of my money!!

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4:53 pm EDT

Cooking Club of America / Scout.com Life member and I don't appreciate being scammed. No one has money, to go to waste.

Life Member since 2009, I don't appreciate companies taking advantage of genuine people, who work hard for their money, a class action suite, need to be in place. It is not the members fault that they lied, We all need a refund at least from Scout.com because they took over Cooking Club of America. Business always try to make it convenient for themselves and not the customers. My name is Judia Polk and I am highly disappointed in both companies.

Desired outcome: Refund or Class Action Suite

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2:17 am EST

Cooking Club of America / Scout.com Membership for life

I'm a life member of the club and they stop sending my benefits and never received a letter or a explanation, when they stopped. What I can do?

Desired outcome: Get my benefits back or my money

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Cooking Club of America / Scout.com contacts

Phone number

+1 (888) 850-8202

Website

www.scout.com/home/cooking

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