Latest Reviews and Complaints
I sold my home and need to have my billing stoped but I can’t get hold of these people
I sold my home and need to have my billing stoped but I can’t get hold of these people. They have closed their call center and haven’t answered any of my 5 emails to their support link via email. How can they do business with no way to communicate with them? Giving them a one star on the review is too generous, I would give them no stars.
I have been living at my new residence (I am the homeowner) since 08/1
I have been living at my new residence (I am the homeowner) since 08/1. I always get notified via email, not regular mail, about my billing statements. About 2 months ago, I went online to check why I am being charged a lot for water usage, currently $169.84, when I know my residence doesn't use that much water. Last month, I was charged $245.72. I have previous bills from when I used to rent, and the average monthly water usage (from a different water billing company) was $60.00 for my household, sometimes even less, for almost 5 years. When I checked the details of my bill, I noticed that I am being billed for the same address but a different zipcode. I live in the 91761 zipcode, not 91764, which is where I am being billed for. I tried to correct my zipcode online, but it was updated to the "billing address" instead of my actual residential address. I feel like there might be some fraudulent activity happening here. I mail my payments instead of paying online because of the fees this company charges, but clearly, no one paid attention to the zipcode I wrote on my envelopes. How is it possible that someone allegedly reads my water meter for billing purposes, but I am being billed for a completely different zipcode? When I call this company, no one answers the phone. You can't blame this on COVID. There are many people who work from home now and still provide great customer service, but this company is not one of them. I want to be refunded the overcharged balance, and I also want this company to update my residential address correctly in their system.
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California Sub Meters complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is California Sub Meters Legit?
California Sub Meters earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for California Sub Meters. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Calsubmeter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Calsubmeter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Calsubmeter.com you are considering visiting, which is associated with California Sub Meters, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a calsubmeter.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Calsubmeter.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The calsubmeter.com may offer a niche product or service that is only of interest to a smaller audience.
- California Sub Meters protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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