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Conn's Home Plus

Conn's Home Plus review: sofa and loveseat

S
Author of the review
6:35 pm UTC

I bought furniture (Sofa and Love Seat), I had it about 4 months the LoveSeat start fading. I have a warranty on my furniture, so I call in made a claim on it. They send a man out to look at it, he said the furniture is no good, got an email back stating that my claim had been denied. I talk to a lady from corporate office she told me it nothing that can do about it, and I just had it for 4 months she say yes. When back to the store where I got the furniture from one of the manager talking about the sunlight might have did it, but it should not have start fading. The general manager told me to call the company that made the furniture, which I did it right in the store and let the general manager hear what the lady was saying. She said they do not have any thing to do with conns customer have to talk to conns corporate. All the general manager did was gave me the number to conns. I will not let this go cause its not right 4 months in the furniture is no good, somone is going to help get this resolve. I been hearing about complaints about conns, now its happen to me.

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