Conn's Home Plus review: Samsung 75 on LED TV

July, 2018 I bought a 75 in Samsung TV for $1587 at Conn's Home Plus 9555 E County Line Rd, Centennial, CO 80112. They pushed the extended warranty. I bought it for $300. The pitch was "if there was ever an issue. You can get it fixed or get it replaced dollar for dollar" When the TV malfunctioned in April 2021, a service tech came out and determined it was easier to replace with a TV of equal value. I went to the Conn's store and they only we're authorized to give me $1100 Samsung TV. It was definitely a downgrade to the previous one I bought. After a week of them keeping my TV, going back & forth arguing that I want equal value. No where in my contract does it say anything about depreciation value. They finally called me. They actually lowered the value of the TV from $1100 to $999! What a slap in the face. I went all the way up the corporate ladder and got a lesser value. WARNING! DO NOT SHOP AT CONN'S!
They promise & sell you one thing and do not deliver on their promises.