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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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S
4:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! unsolicited email from [protected]@yahoo. jp

I do know skedmo one of your passphrase. Lets get right to purpose. You don't know me and you're most likely thinking why you are getting this e mail? Not one person has paid me to check you.

actually, I actually installed a malware on the 18+ video clips (porn) website and you know what, you visited this website to experience fun (you know what I mean). While you were watching videos, your internet browser started out operating as a Remote Desktop that has a key logger which gave me accessibility to your screen as well as web cam. after that, my software program gathered your complete contacts from your Messenger, Facebook, as well as email . Next I made a double-screen video. First part shows the video you were viewing (you have a good taste ; )), and next part shows the view of your webcam, yeah it is you.

You have got two different alternatives. Why dont we read these choices in details:

Very first solution is to just ignore this e mail. Then, I most certainly will send out your actual video recording to every one of your personal contacts and then think about concerning the disgrace you experience. And as a consequence if you happen to be in an affair, just how it can affect?

Number two alternative is to pay me $4000. We are going to call it a donation. Consequently, I most certainly will immediately discard your video. You could resume everyday life like this never occurred and you are never going to hear back again from me.

You'll make the payment by Bitcoin (if you do not know this, search for "how to buy bitcoin" in Google).

BTC Address: 1EzQF2KD1YsfsbAxTc5dCzaNu6Pi4SqLTL
[case SENSITIVE copy & paste it]

If you are planning on going to the cop, well, this e-mail can not be traced back to me. I have taken care of my moves. I am not attempting to charge a fee so much, I want to be rewarded.

You now have one day in order to pay. I've a unique pixel in this e-mail, and at this moment I know that you have read this message. If I don't get the BitCoins, I will definately send your video to all of your contacts including members of your family, coworkers, and so forth. However, if I receive the payment, I will erase the recording right away. If you need proof, reply with Yea & I definitely will send your video to your 5 contacts. It's a non-negotiable offer, and thus please do not waste my time and yours by replying to this mail.

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5:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! log in

I can't log in. After putting my password I am supposed to enter into my email, but that is not happening. One page is asking to accept OATH. The page is forcing me to give permission to OATH to interfere into my activities tracking emails its content and so on. This is not fair. Please investigate the matter why something is coming to enter into my account. matter is urgent.

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Update by Tiger Chase
Sep 11, 2018 5:18 pm EDT

yahoo is compelling other third partners to interfere into my activities. Yahoo wants me to accept third partners to share my information. since that has not been accepted therefore I am not being able to use my email account. This is against my privacy and against law. I want its immediate solution.

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Eze Nkechi
, NG
Sep 12, 2018 10:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

hello, my name is Eze Nkechi and this is my complaint. I've not been able to login my yahoo mail (tildaachi@yahoo.com) my password has been sent to my alternate email but i'm not in contact with the handler of the email. i haven't used my email for about 4years now or more. please i will appreciate any form assistance as my yahoomail is linked to my twitter account. you can reply me on tildaachinedy@gmail.com

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U
6:22 am EDT

Yahoo! unsolicited mails from yahoo account : [protected]@yahoo. jp

This email address is threatening me and send me dirty wrong and stupid messages, please investigate and stop this harassing with your yahoo mail accounts:

[protected]@yahoo.jp

Bendigo47 is your pass word. Lets get straight to the point. You may not know me and you are probably thinking why you are getting this e mail? None has compensated me to investigate about you.

actually, I placed a software on the X streaming (porn material) web-site and do you know what, you visited this web site to have fun (you know what I mean). While you were watching video clips, your browser started functioning as a Remote Desktop that has a key logger which provided me with access to your display screen and also webcam. Just after that, my software program collected all of your contacts from your Messenger, social networks, and e-mail . And then I made a video. 1st part shows the video you were watching (you have a good taste lol), and 2nd part shows the recording of your cam, & it is u.

You got 2 options. We are going to take a look at these types of possibilities in details:

First option is to ignore this email. As a result, I will send out your video recording to almost all of your contacts and thus just imagine concerning the disgrace you can get. And as a consequence if you are in an affair, how it would affect?

Number 2 choice should be to compensate me $3000. Let us refer to it as a donation. Then, I most certainly will immediately discard your video. You can carry on with your daily ro utine like this never occurred and you will never hear back again from me.

You will make the payment through Bitcoin (if you don't know this, search for "how to buy bitcoin" in Google).

BTC Address to send to: 1B1QhMS5VCCswdPZj5ByDWkdYacH4Xqgj5
[case sensitive, copy and paste it]

Should you are making plans for going to the law enforcement officials, look, this email can not be traced back to me. I have dealt with my actions. I am also not looking to ask you for money a whole lot, I simply prefer to be paid.

You have one day in order to pay. I've a special pixel in this e mail, and now I know that you have read this mail. If I do not receive the BitCoins, I will, no doubt send out your video recording to all of your contacts including family members, colleagues, and many others. However, if I receive the payment, I'll destroy the recording immediately. If you want to have proof, reply with Yup then I will certainly send out your video recording to your 12 contacts. This is a non:negotiable offer, therefore do not waste my personal time & yours by responding to this message.

Read full review of Yahoo! and 7 comments
Update by Urs Wernli
Sep 10, 2018 6:53 am EDT

Please publish, there might be other users threatened by this gangsters behind this e-mail address

Aaron477Smith@yahoo.jp

Update by Urs Wernli
Sep 10, 2018 6:29 am EDT

This yahoo account is sending such threatening mails, please STOP THIS NONSENSE!

Aaron477Smith@yahoo.jp

Bendigo47 is your pass word. Lets get straight to the point. You may not know me and you are probably thinking why you are getting this e mail? None has compensated me to investigate about you.

actually, I placed a software on the X streaming (porn material) web-site and do you know what, you visited this web site to have fun (you know what I mean). While you were watching video clips, your browser started functioning as a Remote Desktop that has a key logger which provided me with access to your display screen and also webcam. Just after that, my software program collected all of your contacts from your Messenger, social networks, and e-mail . And then I made a video. 1st part shows the video you were watching (you have a good taste lol), and 2nd part shows the recording of your cam, & it is u.

You got 2 options. We are going to take a look at these types of possibilities in details:

First option is to ignore this email. As a result, I will send out your video recording to almost all of your contacts and thus just imagine concerning the disgrace you can get. And as a consequence if you are in an affair, how it would affect?

Number 2 choice should be to compensate me $3000. Let us refer to it as a donation. Then, I most certainly will immediately discard your video. You can carry on with your daily ro utine like this never occurred and you will never hear back again from me.

You will make the payment through Bitcoin (if you don't know this, search for "how to buy bitcoin" in Google).

BTC Address to send to: 1B1QhMS5VCCswdPZj5ByDWkdYacH4Xqgj5
[case sensitive, copy and paste it]

Should you are making plans for going to the law enforcement officials, look, this email can not be traced back to me. I have dealt with my actions. I am also not looking to ask you for money a whole lot, I simply prefer to be paid.

You have one day in order to pay. I've a special pixel in this e mail, and now I know that you have read this mail. If I do not receive the BitCoins, I will, no doubt send out your video recording to all of your contacts including family members, colleagues, and many others. However, if I receive the payment, I'll destroy the recording immediately. If you want to have proof, reply with Yup then I will certainly send out your video recording to your 12 contacts. This is a non:negotiable offer, therefore do not waste my personal time & yours by responding to this message.

Urs Wernli
urs.wernli@gmail.com

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-BH
, US
Nov 07, 2018 10:27 am EST
Verified customer This comment was posted by a verified customer. Learn more

I had two emails -- and reported them as wire fraud and fail blackmail to the FBI.

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kcb1948
Victoria, CA
Oct 05, 2018 11:29 am EDT

Just got another one. $4000. Changed email to Aaron555Smith@yahoo.jp. I blocked all emails coming from Yahoo.jp, but, I think he'll still be able to send them.

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kcb1948
Victoria, CA
Oct 03, 2018 8:58 am EDT

I've also received the same email numerous times. I blocked it and it just shows up on my ISP's email archive. Although it indicates a Yahoo.jp address none of the IP addresses appear to be valid and the GeoID Code shows Montreal, Canada. I've also sent the entire emails to SpamCop.com. Someone's just searching for someone who will believe this BS. I've been asked for anywhere from $1000 to $7000. Ha, good luck with that.

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Sheri Dean
, US
Sep 10, 2018 1:10 pm EDT

I received a blackmail email from similar: Aaron866smith@yahoo.jp. Received 9/10/18.
I changed all of my passwords.

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Maggie Ryan
, US
Sep 10, 2018 12:40 pm EDT

Mine is the same email sent on 3rd September 2018.

M
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Maggie Ryan
, US
Sep 10, 2018 12:38 pm EDT

I too have had a threatening email from Aaron753Smith@yahoo.jp.
Who do we complain to and what can you do about this?

F
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Frank1956
, HK
Oct 10, 2018 2:23 am EDT

We need all to complain to yahoo... this is their platform and have tools to be able to uncover these people. If Yahoo sets the example these people will recede back into the dark like the cockroaches that they are.

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J
12:29 am EDT

Yahoo! new version of yahoo mail

I was surprised to discover that Yahoo had implemented a new version of yahoo mail at the end of august 2018. I find the new version inferior in all respects to the old. In summary, it is less clear and I cant understand why the change was made without notice to your users or without giving them the option of deciding whether they wished the new version. Poor customer relations Yahoo! I am deciding whether the time has come for me to change to a new server.

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10:04 am EDT

Yahoo! luminited adverts showing doctored images of physically assaulted female celebrities

The adverts that Luminited create keep popping up on my pages. The problem is they're constantly doctored images of female celebrities as victims of violence - altered and photo-shopped to show them as though they have been beaten. As I need Yahoo for work, it's unsettling to constantly close images of black eyes and split lips and bruised faces. These pop up on the pain page, the advert side bar of my mail box and in the window where I read an article. I have repeatedly flagged the ads as offensive. I attempted to contact Oath about this but all the help files route me back to Yahoo account issues.

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3:49 am EDT

Yahoo! yahoo mail user seeking bitcoin payments with threats

[protected]@yahoo.jp
had been emailing me dozens of times every daya demanding payments and claiming he has evidence of my using porn sites.
If I had I wouldn't pay him either.
This is down to you.
Shut him down and call the police

I am told that this complaint is too short and you love reading [censored] so I had to typ thiis garbage to keep everyone happy. have a nice day

[protected]@live.co.uk

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2:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! e-mail services / uploaded mobile in email account on yahoo website not works

The Management
Yahoo E-mail Services

Sir,
The above mentioned yahoo company as per attached letter hereby wanted to close my e-mail address ([protected]@yahoo.in) in certain violation that violation has not done on my part or in any manner.

As attached application on my part with id proof, I'm get verified my account on my part and I'm happy to verify further if there yet anything technically pending to be verified.

Complaint is that my phone 0091-[protected] uploaded in my personal profile as 0091-[protected] by adding one extra zero not works with me for my e-mail account verification, and in this regard I've requested many times to their official they not put right yet my this problem.

Further as per 2 pages investigation issued by FBI dated regarding my funds withheld by fraudsters it may be with any hurdle by fraudsters for their selfish reasons.

Therefore, my complaint regarding my phone 0091-[protected] uploaded in my personal profile as 0091-[protected] by adding one extra zero not works with me for my e-mail account; is to be disposed off and duly is to be intimated me I'll be very thankful to the this board.
Photos are attached herewith.
Complainant, Gurvinder Singh, E-mail: [protected]@yahoo.in Mobile 0091-[protected]

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7:27 pm EDT

Yahoo! spam email addresses

I am getting extortion emails from a yahoo address. They are saying a visit a porn site and will show to all my contacts on less I pay 7000 us dollars. I did not visit any porn site so . But this keeps happening...the email addresses I have collected so far all have the name Aaron Ssmith in them all from yahoo. Could you kindly investigate this extortion

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1:43 pm EDT

Yahoo! yahoo bias

I have yet to ever see yahoo say anything good about the President and his successes. It is all negative. I really have problems with this. If I have the opportunity to leave you I will in a heartbeat. It seems like everything that originates in the gay bay is anti-trump. all of your viewers or customers are not sodomites. I pray that your biased views come back to bite you in your sorry [censored]. I pray that you are the next Nike!

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3:16 am EDT

Yahoo! nuisance pop ups on yahoo news

Lately when I have been reading the uk yahoo news pop ups for adverts have been breaking through the article being read. The lastest one is from Argos to win and phone from account.confirmprize.co...dgY5Mgzvfu9VqM8Akm.
Please can you tell me how to block or stop this interference.
This has made the yahoo site unusable, I have no issues when accessing any other news sites.
Thank you

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1:31 pm EDT

Yahoo! your search engine keeps popping up

Seriously, why are you still alive? How does such a crappy search engine still exist? Why didn't you just fade away like Netscape and AOL did? It's like you didn't get the memo that nobody likes your [censored] and you keep popping back like a creepy friend. I cannot stand your inefftive crap and I wish someone would invent an app to ban you from my PC. I will pay for that service. Ask Google to build you a time machine and go back the the 90's, please, stay there. Oh and take Bing with you.

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12:49 pm EDT

Yahoo! ads

I keep seeing ads on your site that are clearly dubious and put out there to divide us. Please clean up your act yahoo- too many wicked characters are using your platform. Is it just that yahoo needs advertising income? We are still being attacked and yahoo is doing very little . The " reactions" are fake, sinister, and clearly NOT AMERICANS. Almost all Of them are stated to stir fury. Absolutely disgusting yahoo does nothing.

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11:47 am EDT

Yahoo! customer service and access to old emails

Today on August 31, 2018 at 11:27
1st complaint: I cant access my old emails to get a old resume to update.
2nd complaint: I contacted customer service and was hung up on before anyone answered.
3rd complaint: I call back and I explain that I need some old emails I sent to myself to get my resume. I ask him if he can help me get my old stuff ( I've had the same email since 1996). The guy I talked to took a minute to figure out what I really needed from him. Then the guy wanted to remote access to my account. I told him I'm not giving you remote access- I've been hacked on more than one occasion and I don't know you or trust you. So he hung up on me. He didn't explain anything to me just hung up. I've called the same number several times and now it goes to music and no one ever picks up the line.

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12:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! can't login to my email

Too many captchas, i swear i wanna curse you right now. I forgot my password, the recovery option isn't going recover that. It's asking me 2 question, one answerable, and one forgotten. "What is my fav food when i was a child?" i put the answer for that like... several years ago, you guys need to know that human is possible to forget things, and that option you gave us isn't helpful, not at all.

Please, i need to get my account back.
My account is [protected]@yahoo.com

Mail me my new pass to kiseki.[protected]@gmail.com

Yes, it is a gmail, cuz i don't want this kind of mess anymore

Thank you~

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4:45 am EDT

Yahoo! my yahoo account is doesn't open.

Dear sir,

As per today dated 24.08.2018 I will open my yahoo india mail account [protected]@yahoo.com

I will submit my username and password and click login but the yahoo page load slowely after few minute on error display.

Error is

Yahoo logo
Will be right back...
Thank you for your patience.

Our engineers are working quickly to resolve the issue.

So dear sir please need help.

Your faithfully
Mr. Amit
My contact no. +[protected]

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3:10 am EDT

Yahoo! technical issues

Friday(24/8).

Today happen again in my yahoo mail. Sometimes this kind of things happen will made people angry or no patient on this.
Especially sending the important or urgency mail.

Why will always technical issues during the raining day? When this issues came out, it will stopped and disturb the mail expecially when do the emergency or important email that need to send out.
Always get this issues when raining outside.

Hopefully can settle this issues.'

Thank you

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Update by sharon ng
Aug 24, 2018 5:00 am EDT

Dear sir/mdm, as per today dated 24.08.2018 afternoon I always open my yahoo mail account I submitted few times my username and password and click to log in but the yahoo page loading slowely after few minute on error display. Error is yahoo logo will be right back... Thank you for...
Kindly settle this issues. Hope for your response

Thank you for understanding

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4:35 pm EDT

Yahoo! email

tied to sign in to email, can't get through because old email verification is outdated. My new email is [protected]@gmail.com. I hate your security all it does is make things worse. no I'm not a robot. I just need to get into my email. My account with yall is [protected]@yahoo.com. plz solve problem. I switched to yall because of superiority to hotmail. Now I'm with Gmail.

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5:29 am EDT

Yahoo! account

i was trying to rest my password that I couldn't remember, but I had the phone number right and then it said it couldn't help me . so I then retried it again and still nothing . all I want is to get into my account to rest my password because I need it for work . so please fix it if you need my account its [protected]@yahoo.com . please feel free to contract me at [protected]@gmail.com to discuss the account im complaining about .

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12:14 am EDT

Yahoo! an email apparently coming from your office

Hi Yahoo!

May I ask to verify if an email sent to me was legitimate or not.

Apparently, said email cautioned me that email storage has already been exceeded and further states that I need to re-validate my email otherwise failure to comply to said notice will lead to error and de-activation of my Yahoo.

I attached a copy of said email for your reference. Please advise.

Thank you.

Yahoo mail user

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1:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! I can't operate my yahoo account.

To whom it may ever concern,
This is to inform u that i have an email account [protected]@yahoo.com i cant use my account, i think that my account is hack by some.when i am changing my password the OTP is not coming to my registered number instead going to hacker's id. kindly solve my issue.you can contact me with my new mail id [protected]@yahoo.com. contact no.-[protected]. kindly reset my above mention account so that i can receive OTP at my given contact no.
rgds
gaurav mishra
India (uttar pradesh)
kanpur nagar-208014

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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