Yahoo!
reviews and complaints

I have an email with 21 attachments totaling 9MB. When I click the download link, nothing happens. I had to send the email to hotmail.com and it downloaded with no problem. This is the second time this has happened. May have to permanently leave Yahoo email when these things do not get fixed and just get ignored when reported. I know Yahoo has cut back on their support staff but these problems should be better tested.

For over a week I am trying to contact someone in Yahoo who is able and willing to help me. I have opened five complaint cases. Each time I receive a generic go to our FAQ answer and case is closed. No one even tried to see what is the problem nor to help me solve it. The generic FAQ does not contain solution for my problem. "Specialists" that dismissed me are Arpit and Gaurav. I am tired of describing my problem again and again to someone who does not care about it. I would appreciate if I am contacted by someone from Yahoo who actually wants to help me, and I will be willing to describe once more the whole problem I am having to this person.

Hello! I may not be on the site that you can lodge a complaint, but I have searched all over.

I am eat to the bone with advertisements. Sometimes so many I can't even see whats
behind them on my selected website. I love your articles. They are very informative.
But when you start reading them you get lured in by the drama. You can read one
paragraph and you have to NEXT to the next page. Then you have more advertisements
to have to look at. One story that I read just yesterday I probably had to go through
30 pages and just gave up and backed out. Every title will say something that makes
it a suspense so you keep you clicking Next. This way you get to see more
advertisements, which I know is how you make your money. If it wasn't for them
there wouldn't be a Yahoo.

Come on guys and give your customers a break.
Thank You
J. Lewis
Newnan Ga

The PDF viewer in Yahoo mail is faulty. I printed documents from the viewer and, when I submitted them, found that some fields were blank (as they are on the screen). When I downloaded the files and opened them in Acrobat, the fields were filled. This cost me hours of my time and the time of the person who provided the files, and nearly prevented shipment of our horse, until we figured out that the problem was in Yahoo and not the documents. I wanted to post this on the help community, but I can't find how to post it.

I have been trying for the past two days to contact yahoo to no avail, but the issue has gone on for years... I can not access my account due to the security features set up by Yahoo because of hackers. It will not let me in even though I know my username and password, but it still would like me to verify my identity more by using a email that no longer exist and a phone number I no longer have. Yet after three emails to a address that I had to find through play store reviews it seems as if they are ignoring me and apparently everyone else having this problem.

I have used SBC global for years and now I understand it is now Yahoo. I have always received a few scam letters a day but now I am receiving at least 50 a day. I started trying to send "unsubscribe" notices but that doesn't seem to do any good. Short of changing my address is there anything else I can do? I do not want to just delete all scam without opening it as at times my regular mail is put in scam.

I received a virus from an article from the front page of yahoo.com. It was near the top of the homepage about a model who was bitten by a shark. As I was reading the article the webpage changed to all red saying I was visiting a threatening page. I tried exiting quickly but something downloaded to my computer in the brief time.

I've noticed that happening before, that articles on the yahoo page are linked to potentially dangerous sites like this one. To my knowledge, those times I didn't download anything. This time something was downloaded to my computer without my consent and I am running an antivirus now.

Does yahoo not have standards of what they post to their homepage. How can a site that causes damage be featured on the site?

Yahoo has my personal phone number as a business contact. I have no idea how Yahoo even got my number to put as the business contact in the first place! I have called and asked them to change it and I was told I needed to pay $50 to get it changed.
I am not paying $50 for yahoo to correct information they have wrong on their search engine. I get phone calls all day long for this company - this is harassment and illegal for yahoo to maintain the wrong phone number on their search engine when they have been notified it is incorrect.
I will take legal action if this is not corrected soon.
The business on yahoo that needs editing is:
Super 8 Dillon Montana.
The phone number of that business should be [protected]

For years I had set up reminders on my calendar from the standard e-mail section and from the Group. For more than six months I notice no reminders appear from the Groups. Why is this?
I contacted Yahoo and the operator Jack (ID-2419) said I need to have internet security which cost me £150 for one year. He said your technician Charles Wilson would remove all trojans and secure the e-mail address on my laptop.
Well I paid and they tidied the laptop but the original problem of not getting reminders from my calendar remains. When I called Charles again he took all day but got no where. He then tells me it is a problem with the Yahoo Server. Is this true? He could not tell me when it would be rectified.
Now I'm wondering if this whole thing is a con to swindle me of £150? I use F-Secure and I'm sure they would have removed any viruses or trojans within my subscription at no extra cost. Please answer the questions above.

I have had an account with AT&T mail (Formerly AT&T Worldnet) for more than 2 decades. This account, [protected]@att.net has been working satisfactorily for years, though the multiple break-ins and subsequent theft of personal information from the service administrator has been troubling.

Included with this account, I was provided up to 20 sub-accounts, which I have used personally, and to provide my spouse with a stable, consistent email address. This account, [protected]@att.net, has also been working well. However, in recent weeks, my spouse has found that the mail server frequently fails to recognize her password, and prompts her to change it. This has happened on almost a daily basis, and in some cases, has happened several times in a single day.

As my work includes trouble-shooting technical problems for software and hardware users, I have worked with her to ensure that she is following correct procedures, have verified that she has entered a new password, verified that password, and that the system has accepted the change. This has been confirmed by the window popup stating that the password has been changed.

I have then watched as she entered the same newly changed password on a subsequent log-in, only to have it rejected by the mail server. By experiment, once the password has been changed and my spouse has logged in using the only PC she uses, checking the box to "Remember me" on the system does not change this behavior. Whether or not "Remember me" is checked, she is still prompted to enter a new password.

As of approximately midnight on July 10, 2018, my own account stopped receiving emails. There was no message explaining this, and I received no email notification. Upon investigation, this issue was apparently caused because my existing account password had been blocked or changed by the email administration service. Logging into Yahoo and changing the password on Yahoo (rather than logging into my AT&T email account, as I would normally do) resolved the issue, at least for the present.

However, at approximately the same time, my wife's email account [protected]@att.net was either deleted or otherwise removed. Multiple attempts to recover the account have failed, and the Yahoo "Help" service does not have any direct way to contact support to discuss and resolve this issue, as it does not fit into any of the pre-defined Help categories.

For the present, this means that her entire email history is unavailable, including mails regarding business and family.

Some of that information is critical, and some includes business attachments from suppliers and collaborators which may not be recoverable.

On research from my side, it appears that all of my sub-accounts from my primary email account, which have been supported throughout my long association with AT&T (and which commenced when I was a beta tester for the ORIGINAL service, before it was rolled out publicly) have been removed without warning.

I can only assume that this same complaint will be echoed by others whose mail services have been acquired/administered by Yahoo from the original service providers, and which have been passed on to the new administrators with a diminution of rights to hold information private and no increase in service.

Please research and resolve this as soon as possible, as I see that for those whose email has been deleted as the result of a hack -- which IS part of the defined Help topics -- there is only a seven-day window for restoration of the service.

Please also inform me of the reason my spouse's account was deleted, and why no warning was provided.

Loren MacGregor
[protected]
[protected]@att.net (or [protected]@gmail.com, given that there is instability in the current iteration of ATT mail services)

The IPhone and iPad stopped updating emails a few days ago (it works fine on my laptop and desktop computers). I managed to file a complaint but it started working again, and I reported that. Now it's stopped working again but my file was closed. I managed to find a workaround on the iPad. I tried to do something similar on the iPhone but got the attached warning. Next I deleted and then reloaded Yahoo on the iPhone, which resulted in only two emails being shown. Now I can't find an online way to communicate with anybody. All I get is a list of things to do and then it's goodby. Very frustrating experience.

[protected]@sbcglobal.net

it has been a month ago since i upgrade my laptop Operating system.I dont have access to the alternate email i signed while opening the yahoo email long time ago.I have been using the sms code access but now i cant receive sms code even though i still have same number seems have exhausted my sms limit.Pls what doi do?i know my password but the user sign page of yahoo wouldnt give the password option.

Yahoo! Please help me recover 3 of my old yahoo accounts which are the following:

1. config.[protected]@yahoo.com
2. [protected]@yahoo.com
3. [protected]@yahoo.com

I lost my recovery phone number so I cannot receive the access code through text for my 1st mentioned email.
My 3rd email mentioned above is the recovery email of the 2nd mentioned above however I lost recovery email for the 3rd one.
If it is possible to recover the account through secret question or personal account information please let me know how or what is the process without using access codes as it is very frustrating losing the recovery accounts. Thank you in advance!

Please send me an email at this address:
config.[protected]@gmail.com or its.[protected]@yahoo.com

I am looking forward to your action regarding this matter.

Hi, i just want to complaint about my alternative email..here's my story i already delete my one of my alternative email which is the a*******[protected]@gmail.com in my account in [protected]@yahoo.com unfortunately when i tried to retrieve the yahoomail i dont know why the, said email above still exist..what happen is this is a bug? Or what? I just need an answer for this or maybe if you can delete the alternative email..thanks in advance and more power!

https://www.yahoo.com/entertainment/people-extremely-uncivil-trump-revives-pocahontas-insult-then-052523753.html

Why do you publish and promote trash like this article? Do you find Trump's racism funny? amusing? Trump has no damn clue about science much less goddamn DNA. Him mocking Elizabeth Warren for her Native Americanism is unnecessary by him much have your site promote and carry the BS. I dont look Black but I am by 7%. My DNA says so. Want to ridicule me for looking too white and not black enough? Furthermore mocking the #metoo movement is pathetic. By you posting BS damaging articles as the link listed above your site makes a joke out of every woman's complaint while you [censored] kiss Trump. Tell if it happened to your daughter, wife, mom, sister, etc would you be amused? Stop ridiculing and mocking race and misogyny. Not amused.

I keep getting email that says that it comes from Yahoo dating but I have not subscribed to any of this and the email address does not relate to Yahoo email addresses include: [protected]@0-glove.com and [protected]@00544.com Please can you look into these mails and the abuse of the Yahoo name. I have not opened any of the mails but can forward them onto you if necessary.

[protected]@yahoo.co.uk

hi
please help me, i have 3 email adresses that im trying so hard to get into
i keep get blocked cause i dont remember my passwords and i have changed my number, i cant even get in to update my infomation so that i can make a new password

please help me this is just crazy
i am who i say i am im not pretending to be anyone
my emails that i need to be fixed are
[protected]@yahoo.co.uk
carla.[protected]@yhoo.com
and if you could please send all my recovery info to this address
carla.[protected]@yahoo.com

I pay for Yahoo Mail - and based on what I'm paying for I'm NOT supposed to be getting SPAM emails - that's the benefit of paying yet EVERY DAY I get SPAM in my inbox - telling me I won stuff - need viagra? pick a prize, did I have lost assets... etc. This is getting ridiculous. Am changing email and will STOP paying for NOTHING! Don't even know who to call to complain - there's no place for me to reach out to have this fixed!

On my home page an unusual POP UP appeared from Yahoo that I was 1 0f 10 special selected customers to get an iPhone 10 if I participated in survey. I'm usually VERY WARY & ignore but this appeared OFFICIAL from Yahoo. After survey I had to enter credit card info - agree to terms & submit. Then I got message "NULL" - so re-entered info & re-submit - SAME MESSAGE! I better NOT have been SCAMMED!

Just today I hand typed 40 email addresses to the blocked list. Took a break and refreshed my mail, checked the blocked list and none of them were there! Why can't I find any of the emails that took me at least a half an hour to put in? Time to find another email that actually has a working block list. Yahoo is becoming worthless and security is extremely lacking!