I am a merchant and Woodforest solicited my credit card processing account. The service was less than I had with previous processors and when they did a poor job of returning my calls. When I called to cancel my account I was informed there is a $495 early termination fee. Since I mentioned I had another processing account they informed me that I had no choice, I was in breach of the contract I had with them and my account would be closed and they would bill my checking account (with another bank, there are no Woodforest banks in my state) the $495. I checked my contract and the fee was NOT in my contract. I closed my checking account to prevent them from billing the $495. I've faxed my copy of the contract to my attorney and we will see where it goes from here.
Reading the complaints (all over the internet) concerning Woodforest bank, I see many of them are in Walmart stores in Texas. Why not organize a campaign calling Walmart complaining about Woodforest? Perhaps even getting disgruntled Woodforest customers along with their friends and families to boycott or picket in front of the Walmart stores where these banks are located. This isn't about the economic impact from the individuals involved in the boycott/picket. It's about getting the publicity! That's what will bring about change. They don't want their image tarnished on the 6:00 news.