SUBMIT A COMPLAINT

Whirlpool / service provider not responding

FC-107 SENIORS OFFICER FC/FD QUARTERS, BANGALORE, India
Contact information:
Phone: 08025240717

Dear Sir,
I purchased a Whirlpool Fridge D/Dlx Double Door Fridge from Gurgaon on 25.08.2005.Si No. INA05930064.
Recently it has started giving problems:
1. Not cooling
2. Sound coming from the Fridge

We lodged a complaint and a Service representative from your authorized dealer

GENIUS SERVICE POINT
came after 2-3 days delay.

Dt Action Amt.

03.10.2014 Charged for replacement of Defect Unit and Relay/OLP 4400/-
Fan motor .

Still the problem existed. On complaint again he came for
Further repair on
15.12.2014 This time he said some DC is not correct 350/-

Further he came on

17.12.2014 Changed the compressor for 6010/-

I made regular complaints to him and the Call Centre (one of the complaint No. BG [protected]) and the problem is persisting.
On calling Mr. George ( Genius Service Point) he never picks up the phone and have not rectified the problem till date.
As you can see my anxiety you are requested to remedy the actual complaint which is persisting for more than 4 months now and refund the money back as it was incorrectly taken. Please don’t force me to go to online consumer Forums, press and ultimately to Consumer Redressel Forum.

I hope you will listen to my complaint and take action as soon as possible. Looking forward for a reply.


ANURAG SHARMA
Mob No. [protected]
FC-107
HAL SENIORS OFFICERS STAFF QUARTERS
C V RAMAN NAGAR
BANGALORE
560093

An
Feb 7, 2015

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