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Whirlpool / model umv1160cw-3 microwave

1 333 CENTRAL DRLansdale, PA, United States

4 years ago, we purchased a model umv1160cw-3 over the range microwave. After 14 months the door cracked around the handle and eventually fell off. We made the huge mistake of buying the same model for ease of installation thinking that this would be an atypical issue. We purchase another duplicate model in april of 2016 and less than 16 months later the same issue occurred. Spoke to customer service on 12/28/2018 and they told me that they would pick up the cost of the parts but I would be responsible for labor which actually exceeded the cost of the microwave. Exceedingly poor-quality product and support. Will not purchase another whirlpool appliance.

Whirlpool
Whirlpool

Rk
Jan 9, 2019

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