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WestJet Airlines / baggage drop off, check in lax

1 LAX, United States

We flew in from a flight in Australia at 6am. We have a connecting flight in LAX, but the westjet baggage drop doesn't work at the international terminal. All the ones for other airlines work. We had to claim our bags and come to Terminal 2 to drop them off. Nobody has any idea what time this counter opens. We've been waiting since 7am and it's now 9am. The lineup is building and being rearranged by airport staff, but still no sight of any westjet staff. It's Dec 6, 2018. This is very bad service and very annoying. There should be a sign with opening hours at the very least. The best of course, is to get the baggage check machines working in the international terminal and failing that, staff this counter. Very poor service. I'm tired and very grumpy and this is most unhelpful service, or should I say, non-service. My email is
Judy Liu

Dec 6, 2018

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