You need to go to your bank, and have them block and not allow ANY withdraws from you account to wells fargo. It is a good idea to not allow anyone to withdraw any bill from your account.Have the bank not allow any ACH transfers .If you don't they will continue to do this. If you do this, and they take money, your bank is responsible and can get it back.
Everyone will love this part. Here are the DIRECT phone numbers to the heads of Collections at Wells Fargo, along with their e-mail addresses.
Will Coakley VP collection Alex Alverez
e-mail Willcoakley@wellsfargo.com email@example.com
It is better to write them so you have a record. e-mail is fine. These guys will try to play you, even worse than the collectors. But here they are, anyone dealing with Wells Fargo auto Finance have at them. Keep notes date time, as they do tape the calls, so any need for copies can be attained. they are required to keep them
When they try to run you in circles, report them to
Customer Assistance Group
Comptroller of the Currency
1301 McKinney Street, Suite 3710
Houston, TX 77010
These people can go after them. Don't accept any calls from 3rd party colectors for them . they are manipulating your account for bonus. Be aware of the rules of the Fair Credit reporting act. They cant call you at work for instance if you tell them not to. They have to give their names and id numbers. write them down.
Anyone who are getting colection calls, they are probably 3rd party. All you have to say is 'This is not a good time" . when they say " we are recording this call, say likewise( dont say you are recording the call, just say likewise, they will freak out.) some states alow you to record calls you make to them. Check your state law before you do.
But make sure you go to your make and stop allowing them to honor withdraws. Only pay wells Fargo with a written check or money order. Keep a copy for when they say you didnt make a payment. DONT talk to any collectors that are not from a 480 area code.
Have at them, and file complaints to the customer assistance of the treasury above . These wells fargo people are not honest, and they are most likely ripping you off, somewhere. watch your statement carefully, especially if they say you are late, or didnt make a payment. I urge everyone who has had issues with Wells Fargo auto finance to file complaints to the above address.