Waste Management [WM] review: Demand for payment 52

WM has owed me $104 for an overpayment on a previous account and have not paid it after nearly 2 years.

I was finally able to cancel my other business contracts with Waste Management, thankfully. But...When they came to remove their containers they charged me a $200 removal fee.

This company has treated me unethically and should be avoided.

My contract was legally terminated on September 6, 2023. However, I am being charged $300 plus expenses for removing a 96-gallon trash can, which I find unreasonable and excessive. I am disputing this charge and refusing to pay such an exorbitant fee. I have offered to drop off the trash can, but the offer has not yet been accepted.

My garbage was to be pick up on Tuesday November 28,2023 and never was, I put the garbage by the curb on Monday night. I have called every day this week to pick my garbage cans up and to this day they still havent peen picked up. My neighbors cans were picked up. My cans are full. I need to have a supervisor contact me.

The 'recycling' was cancelled in March 2023 and we have been billed every month since. YOUR system still indicates that we have the recycling tote. WE DO NOT have one. We do not want one. We do not have the slightest desire to try to solve a environment problem with a 'company' that doesn't do half what they claim.

Approx 3:45PM PST (Pacific Standard Time) WM truck decides it's ok to run red light with pedestrians waiting to cross. It was clear the driver had lots of warning with the yellow light and then red light and still made no effort to stop or slow for crossing intersection.

Scheduled Pickup is Tuesday 10/24/2023 and Waste Management never picked up, according to their records they Picked up at 10:15 am and that is not a correct statement since the Dumpster is still full,

Requested WM customer service 5 times to repair broken Wheels on Trash Bin

They closed the case ID 336073 as repaired. When contacted the created new case ID 363723 asked to keep trash can outside till the end of the day.

Every week I called and they keep scheduling same thing on pick up day

2nd time in 2 weeks empty can not closed and tossed on side in middle of driveway. U are usually so good about this. What happened?

Driver of truck 107020 dropped a pile of trash on the road and just left it there. If you are unable to train your driver in how to pick up and dump a container, the least you could do is instruct him to pick up the mess he made.

I have been using the WM last two years and there was no cancellation charge to pick up a bin during the Sign up. The prices for the service all over the place and they are asking me to pay 75$ to pick up a trash bin.

Why it is not mentioned anywhere in the website and in my contract? Why should I pay to pick up your trash bin?

Waste Management recycle truck #153036 Ma. Lic. # T44-895 drove over my lawn ! The driver, Alexander, admitted that he made a mistake and cut the turn too close to the edge.

I fulfilled my contract and completed my time with them and did not want their service any longer. I cancelled the service, and they stated I had to pay the $75 fee. I did not do early cancellation, I just do NOT accept and cancel my future service, but I am still be charged 75 plus cancellation fee, which totally do not make any sense

Continued missed pickups, the last two times I have called, I was told a route manager would call. No calls. You don't want my business, so come and get your container. I'm through with your company. P. Davis, 5377 W Smith Valley Road Greenwood in 46142.

i submitted bulk pickup in california for May 30. It was not picked up on May 30 due to Memorial day backup. It was not picked up on May 31. I contacted WM and was guaranteed pickup by june 1 by 7pm. It did not happen either. I then contacted them again and was told pickup would happen on June 2. That also did not happen. So...what now?

My bin was to be exchanged yesterday per RossTwp.

No-one ever showed up. I have lived here almost 60 yrs. I want the exchange asap. .I was called 7:00 am , was woken up! Now I'm still dealing with this. Large bin is too much for me to manage. Please take care of my complaint.

I have one of your employees taking my trash can on camera and just trashed it and left trash on my curbside. May someone please contact me as soon as possible for another Trash Bin @ [protected]. Detroit Michigan [protected] Terry st.

It's been 32 days since I requested the service and until today I haven't received my garbage container, May you please help me? I just need my container. MCCALLA - ALABAMA

He was extremely rude and menacing. His attitude was unprofessional and unacceptable when dealing with the public.

Recycling at our address is not being picked up. Trucks do not show up for rescheduled pickups. We have recycling piling up and it is not being addressed. Calls to WM have not resulted in action.Most recently they missed the pickup on Monday, April 10th.

I received a $306.00 bill from Waste Management for 3 months of trash pick-up. When I called to cancel I was told that I had to pay them $75 plus surcharge to cancel my service. This is a ridiculous charge to cancel service.

I have called many many many times...I have many moving boxes that I ordered a special pick up...nothing has happened. someone needs to provide assistance. When can I get help...call me. 714.322.6615

Once again my trash wasn’t picked up. on March 10,2023. I pay a small fortune and they regularly skip my pickup. I can honestly say that I have never had a company that was so poor in their service

The guys name is cliff and is rude and thinks he can tell you what he is going to do and refuses to cancel our service at our church and we are tired of messing with him he also told us we would have to get a lawyer to get it canceled seems like to me if you go to Walmart and they force you to buy something before you leave 2/9/2023

Recycle material has not been pick up for two weeks: 1/5 and 1/12 at Strawberry Drive, Carlisle. There is nothing else I can do but complain. Everyone in our development is compaining.

At 10 fifth Ave, Lancaster NY, bulk trash was picked up as scheduled.

I cancelled my service but still don't get a part of my prepayment. I paid $160 for the next quarter, but only had pickup 2 times. I feel I should be refunded at least a portion of my payment. [protected]

Our trash pickup is each Wednesday. Our trash pickup on 12\14 was picked up on Thur, Dec 15. The next week our pickup should have been Wed, Dec 21. On WM my account, it said it was picked up Thur, Dec 22 but it was not. I reported it and was told it would be picked up the next day. Today is Monday Jan 2 and we have still not had a pickup.

service address 714 South Mobile St. Aurora CO 80014 WE have had no pick up for 2 weeks, I would like a credit to my account. I know this is due to weather, but it could have been picked up the following day.

I have had a 32 gallon bin since january 16,2022 and I keep getting changed for a 96 gallon bill.

I have called multiple times and the issue has not been resolved.

I am a City of Lodi Resident.

Trash bin missing,I have reported but it's going on the 3rd week where I have to burn my trash in a metal barrel I had to purchase from a farmers store,inhumane

Mims area residents cans left unserviced for weeks on end. No customer service. Debris is left scattered all over the road, drivers throw cans, damaging them

You can complain yet they do nothing

Horrible Service!

City of Mims

No garbage pick-up going on 3 weeks now, driver just drives by it. I have called and called with no help was told 4 times garbage would be picked up the next day which never happened.

Recycles were scheduled to be picked up on Thursday. No pickup made.

Won't pick up on trash even though they will pick up other people's trash who are trash

I canceled my service their prices keep going up. From 69.16 i get charged 94.80 every 3 months. i used service 2 months i get billed 119.48 and the website doesnt let me see the invoice at all. It makes no sense being charged more. on top of that I had to call twice to cancel because someone wasnt doing their job.

I live in Chevy Chase on 107th Ave. Today (Wednesday) was our normal pickup day. None of the trash was collected on the entire street, this includes garbage and yard waste. My bin was set outside Tuesday evening.

I have spent days on the phone on hold to try and cancel our service as they have tripled the cost of our service over the last couple years. When I get a live chat agent online they refuse to help me cancel and defer me to the unattended cancelation phone number.

A Driver the was at Sam Food & Gas on 5801 Australian Ave, West Palm Beach FL 33407 this morning 12/9/2020 threatened me bodily harm because i was in a spot and walking into the store getting something. Apparently my truck was in his way and he told me to move rudely and i said 1 minute. Please call me [protected]
Email: dieselbf2@gmail.com.

TJ

1/24/20.
Partial dump left 1/2 full 3 bags in container before 11am.
I can hear and see the trash man in the end of my block.
I called customer service at 11am.
He would be notified to come back and get the trash can by 6pm. Never came, noticed the broken wheel, I'm getting tired of it.
The Recycle person does an outstanding job, very productive

Just received my bill and have a charge of $60 that i knew about for the driver to come back since my truck was in the way and got an additonal hidden surcharge of $52 on my bill. Highway robery!