B & B Refuse

I signed up for trash collection with B&B and put out my trash. They did not pick it up for two scheduled pickups. I called to let them know, and they decided it was because i had tried to throw away carpet padding, from an area rug, not wall to wall carpeting, cut into peices, and put into trash bags. They said it was 'building materials'. So i played along and took the trash myself. Then i put out my trash again. After they did not pick it up fro 3 scheduled pickups, i called to cancel my service. They told me i would be billed x ammount. I explained that not even once had i had trash picked up and shouldnt be biilled. They became very rude, told me it was my fault for not calling (again) and threatened to have a collection agency after me. I asked for the manager's last name to report to the bbb and she refused to tell me! dont use B&B refuse.