prescriptions mess up
Over this past summer, I had a baby, and due to medical negligence, I got a terrible infection. Anyhow, after my first round of antibiotics were done, I had to go get does 2, so even though I wasn't feeling particulary well yet, I did need some things at Wal-Mart, and I did need my scripts' so I figured I'd kill 2 birds with one stone. Basically, I did overexert myself at Wal-Mart, I had just had a baby two weeks prior, I was recovering from a terrible infection, and yet I was throwing around a 20 pound bag of cat food and a 30 pound bag of dog food..anywho, it was time to turn in the prescriptions once I was done shopping. I go to the drop-off window where an older woman is just finishing up (so I know the pharmacist saw me). The old woman finished and the pharmacist is writing something down and looking at her computer screen..she didn't acknowledge me ONE TIME in the 15 MINUTES I was standing there, she nor I moved an inch! I couldn't believe how rude she was! I'm the type of person, who figured, well, I don't want to bother her, she looks busy, eventually she will get to me..but guess what, SHE DIDN'T, and she didn't even say hi, or say I'll be right there. Finally, I was just so mad that I left (I should've complained or been more assertive), but at that point I was so weak, and the antibiotics were so strong, they REALLY UPSET my stomach if you know what I mean. Anyhow, my granda has also mentioned that she hates that pharmacy..she says they always mess up her prescriptions, and that she has trouble getting there attention too.
The complaint has been investigated and resolved to the customer’s satisfaction.
Completely insane!
A couple of days after this past Thanksgiving our neighbor asked if we could help her out by taking her car up to Walmart to get a plug put in her tire because there was a small nail that was stuck in it. So my wife volunteered to go because I was working on our car at the time. They arrive at walmart and ask for the plug and one of the technicians named...
Read full complaint and 17 commentsSite to store misleading on actual delivery time
I've placed three separate orders with Walmart.com online within the past 30 days. Two orders have arrived late, and I'm currently still waiting on the 3rd and FINAL order I'll ever place. It's been 16 days since I placed the order and my credit card was charged, and I've still not received this order. Walmart advertises on their site "place order site to...
Read full complaint and 42 commentsa routine oil change & fuel injection cleaning!
Just a huge warning to all of you out there to never take your vehicles in to wal-mart tire & lube anywhere in the usa!
Please look @ the huge consumer complaints & take extra caution before you get stuck will a huge loss!
I took my vehicle in two days ago to the wal-mart tire & lube in bryan, texas usa & was getting my normal usual 3000 mile routine oil change. Well, the girl that handles the intakes on the vehicles coming in highly recommended the fule injection cleaning. Mind you, our van was running just fine before we took it in, okay! Well, we reluctantly said yes. We got a couple miles down the road & called them to ask if it was normal for it to run rough after this was done & they told us yes it is & to let it idle & to run it. Well, that we did but only for another two miles & then it dies on us. Well, we then called wal-mart automotive & they sent out one of their employees to check out the problem. He didn't know what the problem was but said it could've been that the stuff they put in the fuel injectors loosened up all the debris & such to cause the problem. They were gonna make us pay the tow to have it towed to the shop they told us to have it towed to aggieland automotive, they by the way suck as well. We told him no way, our van ran fine until we took it off their premisis! We were refusing to pay the towing.
Anyway, we find out the all six fuel injectors need replace thus costing us from $1400-$1800. They sent it to their claims office in the meantime they wont return any of our calls we had to demand a response today, the second day. My husband had to walk 3.5 miles to work & depend on his brother & had get a rental car costing us $265.00 thus far. Not to mention the cost that we weren't reimbursed for the work they did & caused this trouble. The towing & to release the vehicle in almost $140 as of today. Not to mention paying others for transportation.
Well, our claim was denied after I finally got a hold of the person handling the claim station our vehicle was a used vehicle & that they weren't negligent in the work they did & that they did do their job! We then kept calling the wal-mart manager to demand that they pay the tow fee & the fee that was incured to get our van out, after all that is where we were told it was getting towed to to check out if the problem was their fault or our fault. Please everybody go to consumer complaints about this company & see the thousands of complaints & litigants going to court over wal-mart tire & lube & before you make the same mistake we did, save yourself & go elsewhere & check closely on the business to see if complaints have ever been made on them before forking out thousands of dollars! Pass the word along to everybody you know & take it from me it isn't worth the headache & damage to your wallet!
They are money hungry thieves to will rule against you in all cases! You will never win & the only way you will as did numerous other consumers won in a court of law.
Mind you this is a costly penalty but they must be stopped immediately. Just look at all the complaints! See for yourself if you don't believe me. I didn't listen to anybody that warned me about wal-mart tire & lube now I am severely paying.
We cannot even pay to get it fixed not all at once $[protected] is a lot to come up with in one lump sum. Now that we no reliable transportation only this rental until monday we are screwed! Yes, we plan to hire a lawyer & fight them but that takes $ as well & it could take years to go to court! What needs to happen is everybody that has been screwed by them needs to get in a huge class action lawsuit to make these people pay. Don't let them get away with this. Fight fight fight to the very end! I will be happy to sign any petition against these losers! I am also putting a huge sign on our van to warn everybody about these losers so nobody else will have to go through what we went through. I am so stressed out about all of this it makes me sick!
So please put the word out okay!
Repost this, copy & paste it do whatever you need to do to get this message heard. Email this to everybody you know even people you don't know, just get it out, please. They took the food off our plate & from our children & don't care so do you want the same thing to happen to your loved ones & people you care for? We will have a $2000 bill before this is all over with.
We aren't letting aggieland automotive do the work because not only are they are affiliated with wal-mart & sided with them as they always do since that is who wal-mart sends all of their claims to they wanted to charge us almost $1000 just for labor alone! It takes less than four hours to complete the work! I am not stupid, okay! I feel as if I at least deserve to be reimbursed the cost of the tow & release of the vehicle, the cost of the rental & the refund of our ticket for all the trouble they have caused us in this matter! After all the money I have spent shopping at wal-mart they have just lost a dedicated shopper that give them a fourth of their income every month & then some at other times! Feel free to comment as you like. Please don't comment if you work for those losers though unless you agree, I don't need negativity!
Thanks a lot wal-mart tire & lube!
Took my car too Walmart Auto Center in Williamsburg Kentucky for my regular oil change. They were offering the fuel injector cleaning. So I tried it. Car ran fine as usual for about 2 days. Then started idling ruff. Had to replace the Mass Air Flow Sensor. Then went to my car dealership. Intake manifold was cracked had to be replaced. Engine light still on. Replaced Mass Air Flow Sensor again. Engine light off for about 5 miles. Still having issues now and have to take the car back to the dealership for a full diagnostic. That will cost me $100.00 to $200.00. Never again will I take a vehicle too Walmart!
midget
I took my car to walmart for an oil change in which they put the wrong oil weight into my car which is arleady high milage, and a week later my motor gave out. I have had to pay a mechanic to look at the car because walmart says it is my responsibility. So I hire a mechanic and had another look as well to find out the wrong oil was put in, and where it plainly states on the oil cap 10w-30 they put 5w-30. The owners manual states that it may be safe to put the lighter weight during colder months, but after reading further it states to put the recommended oil that is mentioned on the cap. Being higher milage the mechanic said that the heavier weight would have not been so hard on the motor. Walmart says they are not at fault cause my manual says that one may use the lighter weight. Bad things happen to those who cannot afford legal representation and other help, but needless to say I just paid off my new car for no reason, and even in past oil changes with walmart they always put 10w-30, and the one time they dont it fell apart.
Walmart got to BIg and soon forgot about the little people!
I know a lady that took her at the time BRAND NEW Chevy Tracker to walmart and she didn't make it 20 miles and the engine blew! Walmart "forgot" to put an oil filter on the engine. Walmart managers saw it all on tape and paid for a new engine and provided her with a Enterprise Jeep Liberty for the entire time. I won't take my vehicles to wal mart I don't trust them.
I just had my car--a 2004 Mitsubishi Lancer- serviced at Walmart for the fist and last time. Mind you, I had just had a complete service of the car done 2 weeks ago at my regular mechanic's place. Timing belt, etc. I'm going on a trip to Michigan tomorrow and Walmart was the only place open to get an oil change. They talked me into the injector cleaner thing. I thought, "oh what the hell, couldn't hurt" WRONG! The check engine light is now on and the car stalls. One guy at the store told me it goes away after 30-50 starts. The manager told me to "just let it idle a while". I let it idle a while. No change. Took it out on the Interstate and ran it up to 100 MPH trying to blow out the junk. No change. I am furious with myself for being so stupid to take my car to Walmart and THEN let them talk me into an unneeded service that has &(*&*&)(& up my car. I plan to raise hell until the the car is fixed properly and all the problems are taken care of at Walmart's expense. I hate even going to that stupid place. I enjoy looking at the "People of Walmart" web site and seeing all the stupidity. I deserve a place on the web site, too, for being such a chump.
Nikki Bradshaw this is untrue. After my engine blew they refused to do anything. My car was an amazing red chevy sports car n i loved it to death. Nikki please u cannot speak for all customers.
Pissed customer: hey i had to get a brand new engine because when i got my oil changed at Walmart, they didn't close the cap all the way and the oil drained out. I didn't have the money to sue. i had to get the money from my savings account to fix my car. So if you sue for fun it does not mean others do.
I agree a similar thing happened to me. Disregard any of the Walmart favorable posts. The post are coming from AR headquarters, its become a full time job for them to counter-post. Now I know why Walmart is so hated.
I had a problem with Walmart as well. I took my car in for a routine oil change and when I came back to pick it up they told me the thread in the oil pan was screwed up and would not hold the oil in. They blamed this on the last company that provided my oil change, yet I experienced no problems and no oil leaks before bringing it in to Walmart. They then made me run to napa for a temporary oil cap which was the wrong size, so then they went to Napa to get the correct size and paid for it. They charged me for the oil change and told me I could only drive the car for two days and would need to bring it to the other company to fix the problem. Although I seriously doubted the legitimacy of their claim that it was the other companies fault, I did take it to the other company. Thankfully, they repaired the damage free of charge even though they confirmed my suspicions and blamed Walmart. I always take my car to the other company now as they were very client friendly and true professionals.
Subsequently I interviewed someone who worked at Walmart in the auto department as a manager. He said it was nearly impossible to hire any good techs because they pay their employees so little. The few good techs they do hire leave very quickly because they find a job paying much better wages. You get what you pay for. Don't take your car to Walmart.
rotten american beefhide rawhide chews
Hartz and Harper's
Hartz.com
I purchased a 2 pack of the beefhides at the Walmart store in Statesboro Georgia. When I went to give them to my pets I discovered that they were rotten, not just a little rotten but completely spoiled, the smell was sickening to say the least. It looked like raw chicken blood had been basted on the chews and simply decayed there. I sent an email to Walmart to complain and ask them not to carry the products anymore or at the very least to check there pet products to be sure that someone's pet is not killed or made ill. I wanted to send Hartz and Harper's an email of complaint but discovered that neither one has an email address for complaints. Obviously they don't want any record of complaints against them to show up on the internet.
The complaint has been investigated and resolved to the customer’s satisfaction.
Don 't you just love going to the walmart in statesboro
How do you feel about walmart in statesboro
Thanks a lot lady >:( The chicken flavored ones are SUPPOSED to stink! Now walmart has stopped carrying them! Check the country of origin on everything else they carry. It's ALL from other countries. And I am too worried about poison and disease to give my dogs something from CHINA. I'm now having to order this off of the internet because walmart was the only place in town that carried them. You've done all our dogs a great disservice.
We buy these faithfully every week for our Westie. He has a sensitive stomach, but loves the Harper's American Beefhide retriever rolls. We have purchased other brands and he will not touch them. Rawhide stinks. There is no way around that. My guess is that either you got the one bad one or it smelled bad because it is a rawhide and you MISTAKENLY thought that it was rotten. These things come in clear plastic wrapping. Check them better next time or tear a little hole in the wrapping to be sure that it doesn't smell bad.
And I highly doubt that someone's pet would die from eating rotten rawhide. They might have a little diarrhea or vomiting, but they won't die. Stop overreacting and grow up. They aren't going to stop selling the bones in their entire chain because YOU had one bad experience.
Lady... this stuff is SUPPOSED to stink... that is what a Dog likes... the intestines of a canine is not the same as yours... god designed it to eat tainted foods... what do wolves, coyotes & foxes eat? Ole Roy?
let Fi-Fi be a dog and enjoy his life here on earth...
Thank you Wal-mart for stocking this Item... if you remove it from the shelf please send it to me and I will pay full price plus all shipping cost.
poor service!
I just recently had my first child and she was 5 weeks old and my nephews were here from out of state and I wanted to take all of them together and have their pictures made since they won't get to see her much. I went and bought them new outfits that were beachy for the summer and thought it would be fun to have some backdrops of the beach... Being that we are all beach lovers being from florida.
Well upon arrival Whitney and another employee, I don't recall her name but anyhow they were sitting there talking about another customer that was coming in for pictures and were talking bad about her and her children I assume they are regular customers... I found it to be very unprofessional. The other girl even made a comment that she shouldn't be talking about clients like that well that went on for like 15 min. finally she acknowledges that we are still standing there- she wasn't creative at all in finding different poses she kept asking us what we wanted to do? I was only in one picture with my baby and nephews the rest were of my nephews - she was just taking random pictures they could of had done at school in my opinion- she even put hats on them purple and red from the red hat club and they are 7 & 10 I found it to be so unprofessional to put womens big fluffy red and purple hats on kids that age- or any age for that matter! Then we asked for the beach background and that was a problem she could only fit the 3 of them in it- and the ones she did take with the beach background she didn't include any props like most photographers do... no sand buckets, star fish, beach towel, nothing and then my nephews bought these necklaces that most surfers wear she told them to put it in their shirts to hide it! What was supposed to be a fun experience turned out to be a nightmare- the pictures were nothing to brag about I haven't even given any out yet... then she rushed us out so basically she alloted 30 min we got 15 min of her time and there were 4 of us- because she chose to talk about another client during my time. Also my daughter was only 5 weeks old so she slept through all the pictures but this girl was putting some germy dog squeak toy in her face.. I kept thinking okay don't loose your cool you have the boys with you- but I mean come on common sense people she was a newborn and if she was sleeping let her sleep and then the toy all in her face it was all I could do not to show out! The service was so bad my nephews were even upset when we left because they have had better experiences having their pictures taken at other places so I being the aunt apologized for the way she acted.. and that it wasn't what we thought it would be. Just a total bad experience and will not go there again- they ruined our day and they had to leave the next day so I wasn't able to get them in anywhere else before they left. It is sad they don't take a better look at the employees before they hire them I mean they are working with families!
On Feb.17, 2013 i went to the Picture me Portrait Studio at Walmart in Neptune, NJ and i have still till this day not received my son's pictures. I'm so mad i can spit.
This company is the worse and should be ashamed of themselves for taking my money, not giving me my son's pictures and lying to me that i would received them soon.
I DONT KNOW WHAT ELSE TO SAY BUT PLEASE DONT USE PIC ME INSIDE WALMART IN STOCKTON CA MY 1 M O OLD GOT HURT THERE AND YES I AM SEEKING LEGEL SERVICES FAST
Wow ! Talk about horror stories. Well Im not gonna gripe. Im gonna give a couple tips. Pretty much all of us know other people who have gone to take pictures right? Ask them where they went and about their experience. If it was positive, ask who the photographer was. Call the studio and ask for your appointment to be with that photographer. Make your appointment the first or last one of the day. Then the photographer is pretty much all yours minus the interuptions and waiting. Bring your own props. Keep them small ie a favorite stuffed animal, toy, blanket. Never be in a hurry, especialy if you have a baby. They are some of the hardest subjects to photograph, and that perfect picture is gonna take time. Be nice . You would be amazed how far a smile, please and thank you will go. If your not happy with the vibe of the photographer its ok to leave. Try another photographer or studio. Pictures should bring up happy memories, not frustration.
I have no words to explain my frustration. I had the worse experience at picture me perfect studio in Richmond V.A. I would never in life return.
I agree with PictureMe being an awful place to have your kids pictures taken! I have a 7 month old who we have taken to Wal-Mart every month to get the $4.99 package deal. For the first month, we got family pictures taken and spent about $180 on one of the large packages. After that, it was only our son for the $4.99 package. We always use the same girl because she really does well with our son. But, we just can't afford the huge packages each month. We just want good, affordable pictures to put in his baby book. Well, my biggest complaint is that the photographer keeps forcing us to accept the first pose taken as our package. Right on the advertisement for the $4.99 special, it says, "Choose your favorite pose!" How can she then force us to use the first picture for our package? I think this is so inconsiderate. She tried to tell us that 90% of the time, the first pose is the best. NOT! My son took some great poses towards the end of the session, but we had to pay for those separately because she forced us to take the first pose as the package.
My other complaint is that, as a Smiles Club member, we have the option of 10% off our order or Buy 1 Get 1 Free. I went ahead and bought a sheet of 2 5X7's of one of the good poses and my Mom wanted to use the B1G1F deal to get an 8X10 of that pose. The girl wouldn't let us. She said it had to be the same exact pictures as the one you bought. Why do we need 4 5X7's? It was completely ridiculous. My Mom tried calling the main number and they told her that it's up to local managers to decide how those options are offered. WTF? Why wouldn't they have consistant company policies across the board.
PictureMe needs to shape up or ship out!
I am not at all impressed by their rude behavior. I pre-puchased a collage (one for each of my children) and sheduled an appointment. They proceeded to tell me i had to make two appointments on seperate days because they only do one collag per family per day. Remember I pre-purchasedand this was never mentioned. I had kids in the car and I saw I had a voicemail. I thought better check quickly. Guess what it was walmart, their camera wasnt working. I tried to reschedule that was another nightmare. They told me they will not do two aapintment back to back. She then asked me if I was planning on buying a package in addition to what I already purchased. I said no and she said then we can only do three pics in one collage not the five. She said we dont make any money if you dont buy anything else. She was not explaining why I could not make two appointments at once and they I realized it was about the fact I was unwilling to spend more money. She was rude, uneducated and completely lacking any form of effective communication skills. I also had a bad experience at another walmart 30 mins from this one. Selinsgrove and Lewisburg Pa. They should be great for having a job. Some pay is better than no pay. If they dont like the pay scale they are working under than they should do what any other motivated individual would do, CHANGE it. If they choose to stay in that situation than they need to accept it for what it is and not take their feelings out on others (who are paying their salary). You dont want to work for 8 dollars an hour than do something to Change it. Stop being the victim.
I will say that i work for PictureMe portrait studio and I do agree with a lot of the comment left here, and I am quite appalled by some that I have seen as well. I am very sorry that those of you that have had bad experiences with the company have had these thing happen to you. I also agree with some of the other messages that the stores hire some really bad apples, while there are some really great ones too. I believe that customers and employees alike should be treated with respect and courtesy. As a photographer I do try to give my customers what they want after all you as the customer have to hang those pictures on the wall. I also believe that no matter what package you buy the picture should still be something that everyone can be proud of. I come from a very low income family and I personally know what it is like to not be able to afford expensive frivoulous things such as pictures. Yes, our goal is to sell you whatever we can, but I also think that as employees we need to be sensitive to our customers and what they want, need, and can afford. I will always take the best possible picture I can get, because not everyone can spend a ton on pictures. After all, we all want the memories, I know I'm one of those people. My customers mean everything to me and I hope that I can make my customers happy. There are times that cooperate rules get in the way of what I'm allowed to do, but I assure you that if I can find a way to do it, I will.
Ok as for Picture Me being a crappy place to work for I agree. I was sick with the flu and throwing up and because I couldn't find anyone to work for me they wanted me to come in. I am a manager, as a customer I wouldn't want anyone sick working with my child or myself. The place is all about making money. Who isn't? It's the companys poor ethics that is the problem. Picture Me is the same corporation as Sears Portrait studios..all a part of CPI. Corp. The training I received was less than two days and I was trained to be a manager. I have been a retail manager for a number of years and I'm wonderfull with customers. However you have customers who are always out to cheat you. They call customer service and make false complaints in the hopes of getting free stuff. No matter how nice you are you will still get parents who get upset with you because they don't like the way THEIR child smiles. Or if you can't get the baby to wake up and smile. Or if the child will not sit still long enough to get a picture. We put up with a lot. I like my job but not the company or their policies or the horrible customers who make false statements just to get something for free or a job themselves. We truely DO NOT make enough money to put up with even half of what we do.
Well let me start out by saying that i have been a photographer for almost seven years. I have worked at many studios (the picture people, olan mills, lifetouch, sears, jc pennys, portrait innovattions.) and they are all the same their goal is for you to spend as much money as possible. I love my job and enjoy every second i am at work. granted the company dose not always treat their employees right but that is just part of any job. what really makes me mad is people get on these sites and complain about how the photographer could not get their 3 week old baby to smile or how their three year old was throwing a fit and the photographers pictures came out bad. we are there to get you the best pictures possible and that is the key word there. If your child is in a bad mood or Dose not like getting pictures done how can we make them listen to us more than you can after all we are strangers. and yes we want you to spend money because well thats our job. So take it easy on the photographers cause there are some good ones out there and if you help them during your session you will see that you get better pictures
now as for the comapny's well they are all the same. they are intrested in money. Not all because the picture people was the best place i have ever worked, but most treat their employees like crap. we can not call in sick or leave early. we deal with all the complaints under a strick set of gidelines that we have to follow...like no refunds, no free pictures, no overtime, certian props for certian ages. things like that and it makes our job hard to deal with at times. i try my hardest to do everything i can to make my pictures the best i can and have very faithful customers who only come to me because of that. so the girl on here was right just cause you had a bad experience with one photographer in a corporate owned studio dose not mean we are all horriable. you just have to find one you like and stick with them.
as for pictures me i am about to start working there and it is a graeat studio. They have their flaws i am sure just like all other ones but hey when you come in with a cuopon for a $3.99 package and thats all you get or if you come in wioth no cupon and buy$500 worth of pictures it is the same to me. and you would recive the same services no matter what. i would still try my hardest to get you to buy but once again that is my job but i would not snap crappy pictures just cause you are getting a smaller package.
so be nice to the photographers and maybe they will suprise you...
### PictureMe and Marshall
hostile employee refused refund and called security
Re: Wal-Mart Hurst Store Manager, Picture Me Studio Corporate Manager & Picture Me Experience Customer Service: Due to the my recent experience, I am highly upset and agitated in regards to the treatment I received from your representative at the Picture Me Studio located in the Wal-Mart Super center store number #5080. The behavior of the Picture Me...
Read full complaint and 196 commentsgo somewhere else or you will regret it
I wanted to complain about the walmart in renton, wa. When I went to get my glasses I noticed that I had to get them fixed about every two months because they kept getting loose or bending. They was good about getting them unbend to fix my face again. But about two years later I noticed that The coating they put on the glasses were coming off and I was getting scratches everywhere. Notice I got glasses that were suppose to be scratch proof. But that was not the case My glasses were poorly made the right side arm of the lens just came off one day. I was just sitting on my couch and I took them off to clean them off and I noticed part of my glasses were missing. The arm part was on my ear. Theres nothing they can do about them, I didn't wear them everyday, so I really don't know how that could of happen. So now I'm just walking around with clue on them till I get my new ones. The coating if so bad that its making my eye sight worse I can't see clearly out of them no more.
People always asking why my glasses look like that. The patches are getting bigger every time I clean them. I suggest not going to the walmart in renton if you need glasses. Please go somewhere else or you will regret it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart offer a $ 100.00 if your oredered on line . i had to wait a month to get my blu ray disc player. i could picked it up at the store for the same price. they offered the free gift certicate i was charged a $100.00 i ask for a refuned but i was told i could get back. anthony pescatore
this store is disgusting!
If you want to return some article , purchased online, they never do it straight, will ask you other questions , there is not specified in the invoice of online purchase that you have to prove your identity while returning articles, which are sent to you wrong ( or not the same you ordered), after paying shipping charges at customer's account.
This is regarding customer service at walmart store #3420 , westbury long island new york 11590.
I would like to tell the person in charge that this particular place is very unpleasant for the business, you cannot find the customer complaint's form , which should be available there at right place, i saw the folder was empty and nobody tried sincerely to find one and give to me, one employee tried uselessly to print from the computer and wasted precious time of me and his, and answered me that he cannot, no specific answer if you ask for manager, almost every employee roaming around trying to avoid the questions.
This store is disgusting.
Very, Very surprised that the manager at this Walmart store # (3420) in westbury NY
didn't display her ID tag nor give her name when I asked for it. ( I got name from greeter at door) ...Le Fay, but dont know if it's the first or last name.
Manager "Le Fay" did not honor a store policy that clearly stated that an advertised item will be replaced with a comparable one when it is not available for the stated reason.
She looked to her minions to side with her.
Needless to say I got nowhere fast.
stuck with a product that I cannot afford to fix
I bought a portable dvd player from walmart. The player was made by philips. The player was purchased in 2005. When the player started acting up, I took it back to walmart. There I was told that the warranty was only for 90 days. In order to get help I would have to call a number for philips. Well, I called, told the warranty was only for a year. That I could buy another one at the price of 119.00. The thing is, the first on cost me 202.00. So, I told the person on the line I did not have that kind of money. She basically told me that was my problem and that she could not do anything else. So now I am stuck with a product that I cannot afford to fix. There is no way I will get stuck like this again.
unsatisfactory number of handicap carts
My mother was recently injured in an accident that has caused her to be in a wheelchair. We went to go shopping at Walmart and discovered that they had an insufficient number of motorized handicap carts. Because of this, Walmart lost over $200 of merchandise sales from my mother and I, along with the five other people we saw as we were leaving that would not be able to find another cart available. Not to mention the others that we did not see.
Upon asking for a cart, we were told rather rudely, may I add, "You are more than welcome to wait for 2 hours until a cart becomes available." Meaning, there were only 2 carts working at the time. One was in use while the other was charging. Where were the other carts you may ask? In the shop.
Walmart is a very large corporation. By not having a sufficient number of wheelchair accessible carts, they not only lose business but also give themselves a bad name. I was treated very rudely by the workers, which in and of itself is not right. Especially when those rude workers were the greeters standing by the door.
Walmart probably lost a few thousand dollars simply because they were not fully prepared for business that day to handicap people. That may seem like a drop-in-the-bucket for such a large company, but it is going to become a ripple effect. Because my mother and I are no longer going to shop there. Nor are our friends. If Walmart does not become more prepared to handle customers such as my Mother, they are going to continue to lose business.
All it will take is to buy a few more rolling carts, and Walmart will have much happier and satisified customers.
I'm sorry for your mother's situation, ma'am, but stores aren't required by any statute (or moral, for that matter) to provide a motor scooter for anyone. If your mother isn't terribly mobile, why don't you take the initiative of purchasing a motor scooter yourself. Walmart providing them is a luxury, not a right.
On my last 2 trips to WalMart in Granbury, TX. 76048, there were no riding carts available, and another customer was waiting for one. Granbury is a retirement community, and WM should be prepared for more than normal handicaps.
I could not find a customer service section on their Home Page.
clothing & cleanliness of store!
I shop the Walmart in Springfiel Tn. It is often dirty with trash on the entrance way floors. The quality of clothing has gotten to the point that I will no longer be buying school clothes there. The clothing rarely last past two washings & often stretches out of shape or comes apart. I once was able to get most of our clothing there but no more. It is a shame to see Walmart getting to this point. Why can you not get a better grade of clothing merchandise? You did at one time. Even the jeans come apart. The Springfield store often has several empty shelves & never has enough personnel. I hope to see some improvement soon.
I agree with the quality comments but nothing will change as long as you keep shopping their.
store don't have less price doodles
The Store is big... But about kid's doodle (magnetic writer) they used have many varieties... recently no varieties.
While shopping we could not find any doodle so asked a salesperson , then he searched and gave us a old high priced doodle which was kept very up and mostly becoz of the reason of not sold so there were very few and with cover tear .That means not maintained... If that salesperson really want to sell items he could give us with better cover... As it was very up we could not see other And price was almost 2.5 times so my husband said no... I could make him say yes at least if the cover was in good condition...
Walmart was believed to be with good brands but cheap rate But My opinion is totally changed.
I would like to complain about our local Walmart in how the customers are treated at the entry/exit doors in Jonesville, Virginia. This is a small rural area, but these workers treat everyone as if you are a theif for any item too large to fit a buggy or a bag. Just this week I was stopped to check if I bought a plastic storage container that had the lid off with the Walmart bags of others items I purchased sitting it in! Then the next day we bought a bike and a few items, once again we were stopped to check us for stealing the bike with us standing with a Walmart bag in the other hand! My husband said we w0uld drive an hour to other areas to shop before we would be treated like this again. I have never stole and never plan on doing it and hate to be treated like a theif everytime we go to Walmart in Jonesville, Virginia and I have heard other people comment on this same topic too. The manager does nothing about complaints about this, you would have more customers in Jonesville, Va IF people would be treated with some respect!
M.A.E.
Walmart is destroying america and many people dont even know it. STOP buying from them, if you want your business to stay afloat or have money in your community without it being shipped all the way to the 5 people who are extremely greedy! They dont care about you or what they are doing besides hurting our great country!
WHAT A BABY
My complaint to the main headquarters (if there is one) is that I feel that I was treated immorrally; not to mention having had medical problems at the time and being disabled on top of this really topped the visit to Walmart off on this particular day. I have already chosen not to shop at my local Walmart store in Jackson, Ohio (where we have very little other choices), but I have not had that many positive experiences/mosyly negative. The day I am specifically upset about was mid July; I had arrived at the store at about 8:40, my sister and I had just returned from seeing my brother who was in the hopsital very ill with Infection through his blood stream (Sepsis). We had been gone for almost the whole day (10:30am-8:30pm). We had met in town to drive together, so I thought I would make a quick trip in the store to get what I needed since I was close. I am disabled but sometimes by looking at me, some people would not recognize it. I parked in the handicapped parking space as
I usually do when able and entered in the main doors. I opted to use a shopping cart although I was in a lot of pain and very tired and fatigued, so after finishing my shopping and checking out (the cashier was great): I started toward the doors to go out. I was stopped by one of the CM's and told that I could not go out the main doors, at this time-it was 9:10. I said Why? She replied with a slightly sarcastic reply (like I should have known) "The doors are being remodeled, there was a sign outside."
I asked if there were anyway I could get out the doors because I was parked in the handicapped parking. She replied that there was not any way for the doors to be reopened. I said that means that I have to walk all the way down to the other end of the store and then back up to my car again, and I am worn out. Why didn't you announce they were closing the doors. She looked at another worker and said they announced last night, didn't they? I said, thats not tonight and I did not see a sign. My problem is that there were 2 people and namely the CM who knew that I was disabled, it was dark outside and there was not any offer of assistance to me. I got to the other side of the store and rode the electric WC to my car and then noted the sign on the door was not on the door at all, but a sign written on white posterboard (light black) between the doors about 14"x14". My diabetes has been out of control really bad lately and that is one of the major problems I was having, not to mention my other problems from my disabilities. I feel that the people working in these positions should be more considerate to others and be able to offer assistance to those as they need it, or delegate to others. If this is unavailable in Walmart stores, then all the more reason for me to continue to go other places to shop. Thank God for Krogers, Big Lots and the Dollar Stores in our town;not to mention CVS, Walgreens, Peebles, Catos, The Shoe Store for other needs as needed. My daughter will help me if there is a lot to do. If I do not here anything from anyone about this, then I know that Walmart does not have the morals that Sam Walton said. Patricia Landrum
First of all, you all need to get a life and learn how to spell. How about you go to Walmart and get some hooked on phonics? If they still sell it, although in your redneck towns I'm sure they stockpile it. I agree with Kubbi, you have NO IDEA what it's like to work for Walmart. I was a manager and I have dealt with some of the rudest low-life idiots during my time there. People complaining over the DUMBEST things. Don't you realize that those people have a job to do? Like tasks they are given everyday that they need to complete, but they can't because people like you bother them about where the magna-doodles are? Ever wonder why the salesfloor associates give you an attitude when you ask them for help? BECAUSE THEY ARE BUSY GETTING THINGS DONE AND YOU ARE TOO LAZY TO LOOK FOR SOMETHING! WALMART IS NOT MACY'S AND THEY ARE NOT THERE TO KISS YOUR FEET! As far as people complaining about prices? Are you on drugs? The store manager has no control over the prices, they come from the home office you [censored]. Go complain to Sam Walton if you don't like it. Stop complaining over stupid little things and get a hobbie, and I hope the next Walmart employee you give a hard time to...tells you where to go.
Why are you complaining about a doodle thing? Get a life! Go to Ocean State Job lot if you're that cheap. Loser.
My Complain would be: what is the policy on dating a co-worker and happened to be married?
this for the all the people so shop at walmart . first of all they are so cheap in the camden delaware. store that they cant even keep good works there and some the mangers are lazy and. the keep the store hot in the summer time.. my aunt went in walmart and said the outside was cooler the store.. Is walmart so cheap that they dont have any a/c there at all. and i feel sorry for the employes for walmart they ones who work hard and come to work everyday. and they get fired for stupid stuff.. and yes what cheap labor and never go the walmart in camden.de because they just dont care about there employes or customer. and waste all that money in remodling the store for want. they need a a/c that will keep the store cooler for customer and employes if not some is going to get someone very sick in that store, ... and need a better store manger of that store because he does not stand up for his employes.. one who will stand up for there employes. there.. because chow sure dont do for his store... maybe they need to fire him.. i will ever go to that walmart in camden delaware never again... until the get better manger and a better a/c in there because you sweat in there... hope no has a heat stroke there...
I'll bet all of you complaining here went into your local Wal-Mart Store and RAISED TOTAL HELL with whoever was TRYING to help you. Most all Wal-Mart stores are understaffed to give good customer service or even do a presentable job. It was never set up to give the customers a "individual grooming". It is a DISCOUNT STORE. As a manager, they out you on a roller coaster to control expenses mostly through cutting payroll. It depends every week on percent to sales of the previous year. The manager has a "Store Manager's daily recap" that is printed every day that will give you the big picture of everything happening daily. If your numbers are out of line you will usually get a call from the Market Manager telling you to be "payroll friendly" and cut your people back. Hell, you can't even finalize schedules until everything is in line. Then they dangle the carrot that maybe you'll get a bonus for keeping your expenses in line and doing good on sales only to find out that they change the rules as you go. Go ahead and call 1-800-Wal-Mart. It won't do you any good. All of those calls are re-routed back to the store manager of the store that you are complaining about. It's called a "Letter To The President". As far as working for Wal-Mart? I would be an hourly worker any day of the week as opposed to being a salaried manager. You are treated much better believe me. The reason why is a great fear of unionization of associates. Wal-Mart has thier own team that will dispatch to any store in the event of any type of union activity. They take the store from the store manager and run it themselves until the threat has been neutralized. As a salaried manager you can't join a union anyway so they treat you like ###. All price changes are dictated by Home Office. The store manager and associates can't help how high or low their prices are. Yes, "store initiated markdowns" are closely watched as well. You have a certain amount of "markdown money" that can be used if authorized by the Market Manager per quarter. Once again it goes back to percent to sales for last year and the current sales goals. As far as returns, if you take something back past it's Wal-Mart Warrant date (depends on item) you put your job at jeopardy. That's right, you can be FIRED for that! After the Wal-Mart warrany is out it can't be returned to the manufacturer for store credit. That becomes part of "shrink" which affects the bottom line (profit). What I'm trying to get at here is that it is a hell of alot going on at once and not enough people to handle the load. IT IS NOT EASY! You can't even compare Wal-Mart to any other retail chain. It's apple to oranges. No other retail company does the sheer volume of sales that Wal-Mart does. Before anyone complains to any Wal-Mart store associate, including managers, you should relly realize what is actually going on. They are in no position to change anything whatsoever. I will tell you that it is one hell of a challenging job. I would rather work somewhere else myself.
First of all I totaly agree with all the above complaints. You buy up property to place one of your stores and push any store in sight out because your prices are lower - IN THE BEGINNING - after your store is in business less than a year all your prices raise. How indecent is that? YOU are the biggest thieves in the country! My husband has made numerous complaints to the manager in the store closest to us (we live in a very small town and almost HAVE to shop in your store) which is Jonesville, VA. We have had to return stale bakery (if you want to call it a bakery) items, stale bread, etc. The prices for fruit and vegetables are out of sight; as a matter of fact, we have seen many times, an employee sorting out everything by throwing away rotten items, even flowers and plants. Three (3) dollars for one (1) green pepper is a bit much, don't you think - or do you think at all? It is discraceful by all means. There are more poor and struggeling people in this town than people that could afford your products. The manager at this particular store should be fired and so should the assistant manager, she struts around as though she owns WalMart. They actually yell at the employees as well as fire them for any little "thing" while they are worse than any of their employees! You are a VERY POOR EXCUSE for a business and ALL your prices STINK !(that's an understatement - I'm being nice) If you would just stop and think about lowering your prices you would most likely have more business - in the produce departments, at least. People would buy (that department is always empty of customers) and you wouldn't have to pay an employee to throw away all the rotten items. What a discrace you are! Start thinking about being a service to the people instead of being a robber - besides if you have only an ounce of religion, how would you not know that you should treat everyone exactly like YOU want to be treated, never any less.
Thank you for allowing me to send my comments; I sure hope to see some improvements in your stores.
Mary Frances
be careful with your spouse at walmart!
Do you have a spouse that works at WalMart - Beware their fraternizing policies are not worth the ink that they used to print them with!!! WalMart in NC allows open fraternizing of married employees and management/salary with hourly. Management even tells the employees to not talk or say anything about it to the public and turn their heads and ignore it...
Read full complaint and 37 commentsdissatisfaction service
On Sunday June 9,2007 I went shopping at Walmart. At the register I gave a blank check with my signature to pay my bill. The clerk gave my check which was blank and a receipt for my purchase. I ask the clerk to void my check and redo the transaction at another register where the printer was was working, She refuse and so did her supervisor refuse. I had to go to the assistant store manager to complete the transaction properly. I was so irate that I called 1800-walmart to make a complaint. I spoke with someone from customer service but did not receive satisfaction. I tried to make a complaint on the computer but the computer kept knocking me out so I could not complain. I feel top mgmt needs to be informed.
poor after sales service!
Purchased weed eater (r) from walmart. after two months the battery went dead/ model wlt24/ original
Power, inc customer service [protected]- the "customer service" lady states we have to call their parts place/ [protected] tried for two weeks always busy. their service dept will feel your pain and show condolences, and that is it. also their web place originalpower.com./weedeater doesn't really help either. they really don't do anything.
Pat montgomery - millington, tn
I bought a Weedeater WLT23 from WalMart on March 30 2007, used it maybe 10 times. Today is Aug 4 and the batteries are dead. Called the # on the instruction manual [protected]) and was told that someone from customer service will call me back in 48-72 hours and that this rep. will probably offer to LET me buy new batteries at 50% off. WOW what a deal. Then in 3 or 4 months maybe I can do it all over again. I'm going to buy a new trimmer and it WON'T be a Weedeater product.
not so private, not so professional
Yesterday, I was called by Co-Manager Rod (last name withheld) of the WalMart in Alabaster, Alabama to come in on June 8, 2007 at 10 a.m. for a part-time interview. I arrived at 9:45 a.m. Another female applicant arrived just before 10 a.m.
The female was immediately seen and set up with an interviewer.
For more than 25 minutes, Rod was paged by the Store to come to hold my interview.
Rod showed at 10:30 a.m. and with no greeting or apology, looked up my name and then called another person to interview me... I waited 10 more minutes and no one showed.
Insult to injury... professionalism and privacy. During my time, I overheard the exchange of more than two social security numbers of individuals, that persons were taking time off and one lady was handling everything.
On top of that, Connie (last name unknown but another manager) had quit and the night before and just walked off the job.
I was so disgusted by the lack of privacy and professionalism that I just left.
Lesson... WalMart Alabaster, Alabama is broken.
I used to shop here all the time. But after seeing so much of this behavior from the management, and after the way they are squeezing our favorite brands off the shelves for THEIR brand; I'm done for good. I will NEVER shop at wall-mart again, especially for groceries. Heck, when I switched to Food World, I didn't even notice a difference in total ticket price.
I completely agree.
I see that those employees who, I suppose are hourly, work on the floor are generally nice and good natured. They are generally older with most I guess being retirees.
I guess the managers are in the back hiding from the public. I never see them on the floor as I shop. After talking to some of the store's employees my guess was correct. After speaking to these employees I found that many managers at Wal Mart are interested in just keeping a paycheck. They don't want there higher ups to realize they are not really that good at what they do. They are not very good in employee relations. They tend to only think for themselves. Have you ever wondered why over the loud speaker they always ask for a "member of management" like it is a club you have to be a really good but kisser to join. I tend to think many of these managers should feel very lucky that Wal-Mart as a whole is too large to manage and they can go about their lives earning their not to well-earned paycheck with the understanding that there is little chance anyone out there will rock their boat and find out that they generally are not that good at what they do.
Walking through the Alabaster store have you ever wondered how empy the shelves are?
That's Walmart for you . WALMART everywhere. Walmart historically treats their people like [censored]. you are all replaceable. I choose never to shop at Walmart or Sam's Club's. PERIOD. If we were ALL informed, nobody would shop at this nightmare. I'm sorry you had such a piss poor experience but this may be a blessing in disguise! Do you believe in Karma? I do.
awful customer support
I just walked out of a walmart in Neptune, NJ with a rather weird experience. I walked in to buy a hard drive for my game system. When the teller ran the item at the register it rang up for 177.00 but the tag showed it at 100. When I told the clerk of the error they first observed the tag and complied it did say a different price but they kept fighting the tag. They took the sku off the display and brought it to the counter and told me "o the sku's don't match so this isn't the right price". I asked about there honoring a shelf price even if it differs from the ring up price and I got a bunch of different excuses. The first of course was the sku doesn't match, I will get to the rest in a few. After that I decided to keep my cool and just go to customer service and ask for a manager. Once the manager accompanied me to the department I showed her the product and the tag. The original salesman came over to try and fight my claims. At first he told her that its not the right size hard drive, I pointed out to her that the tag said "xbox 360 hdd" and made no mention of a size. His next argument was the sku, I told her that the item was behind a glass and once you ask for a product they bring it to the counter to ring it up so there is no way to compare sku. Then she said the hard drive was in fact priced but the tag she pointed to was for a dvd player not the hard drive, once i informed her of the error they paused. Then she said since the product is about 6 inches out of the spot of the tag that they can not honor the price and when i pointed out there is no other tag with a different price anywhere in the department she said that they just don't have a tag printed for it. I was forced to leave the store since I only had 130 in my account giving me not enough for the product. If a store has a policy they should honor it now I'm out of the product they had in stock that nobody else did and with awful customer support.
i went to wallmart in neptune, and once inside a man tried to sell me drugs, he said cocaine, he said i got some good ### bro, i told him get lost, a man told me his name is julio franco of neptune a major drug dealer, and a gang member, and has connestions with shadowbrook restaurant in shrewsburry nj, possibly a colombian connect, the man told me he also likes little kids and has sex with minors, he also gets high and is a drug addict, this dangerous man needs to be caught and his organization to be destroyed, before its youre kid or daughter dead from this son ###, survaillance follow and apprehend him, might be dirty cops as well.
i had problems with neptune wallmart, the parking is not that good. when i was in the parking lot the cars would not slow down, almost hitting me.the customers are alwaYS IN A PISSY MOOD. SOME OLD MAN WAS EYEING ME DOWN WHEN YOU FIRST WALK IN.ACTUALLY A COUPLE DIFFERENT OCCASOINS THIS OCCURED, AT NEPTUNE.I FEEL THE EMPLOYEES FLOAT AROUND ON THEIR OWN AGENDA, AND DO AS THEY PLEASE.QUITE FRANKLEY THEY HAVE SOME NASTY WOMEN WORKING THERE.WELL I GUESS MEAN PEOPLE HAVE TO WORK TO AS WELL [censor] IDIOTS NEPTUNE MUST BREED SOME NASTY HATEFUL PEOPLE.NOT TO MENTION NEPTUNE MCDONALDS, MANNY TIMES HAVE I WITTNESSED ALTERCATIONS. ALSO A DRIVE THROUGH INCIDENT WHERE A WOMEN BROKE A WINDOW.MY OWN EXPERIENCE TODAY WHERE I HAD A COUPON TO BUY A ICED COFFEE, AND GET ONE FREE.THE HAITIAN WOMEN TOLD ME THE COUPON WAS NOT VALID, THE COUPON WAS VALID.SHE TOLD ME IT WAS TO BIG.I USED THE COUPON ELSEWHERE WITHOUT A PROBLEM.WHERE DO THEY FIND THESE PEOPLE, WHO DO NOT CARE ABOUT CUSTOMERS AND NEGLECT THEM, LIKE SO.ALSO A WOMEN EMPLOYEE GAVE ANOTHER THE MIDDLE FINGER WHEN I WAS IN THE STORE.VERY INAPROPRIETE .I GUESS THE PEOPLE HAVE NO CONTROL OVER THEIR EMPLOYEES.THE CUSTOMERS SERVICE STINKS AND THE HAITIAN LADY IS AN IDIOT AND NEEDS TO WAKE UP AND SMELL THE FOLGERS.I JUST HAD TO SHARE THAT WITH EVERYBODY THANKS FOR READING COMPLAINT
PAY UP OR SHUT UP
This is Walmarts way of making a few extra bucks. It is called bait and switch and in unethical no matter what the former Walmart employees states.
Yes customer can switch product on the shelf to confuse the next customer, but I have seen many many instances where the correct product rang up a different price than the shelf. It also seems bizarre that if it wasn't common place that customer service would just hand out cash for the difference when it is caught by the customer at checkout.
Walmart is gambling that we (customers) are just too stupid to notice or too busy waste 20 minutes in the service line to get the refund.
This exact thing happened to me in the Zion, IL Walmart on Tuesday 8/24/10. I spent time in the service line to get the refund, and then the guard (as I left the store) had the nerve to stop me to produce the receipt for the item. They think everyone is stealing from them when they are the ones being unethical.
I called the Asst. store manager who was a useless front to field these calls (obviously has had a few of them too since he had no empathy left). They need a policy that if it doesn't ring up correct it is free before I shop there again.
If Walmart expects the Customers to compare the SKUs on the pricing label / tag with the SKU on the product, then they should PRINT the SKU large enough on the label so that it can easily be compared! Then the Customers will not have a legitimate argument about the pricing discrepancy, when shown the label / tag.
I have learned to compare SKUs / UPCs from the label / tag and the product when I find a price that I think is too good to be true.
However, Walmart has a tendency to show one price on the label / tag, and then the POS register rings it up at a different price (usually higher, of course). This has been occurring more and more lately, over the past 2 years.
I think ALL STORES should go back to placing a price tag on each and every product, not just a label / tag on the shelf and leaving it up to the Customer to verify the label / tag against the product.
bait and switch is a common practice in the world of free market but sad to say the wal mart world monopoly also has started to practice some of these same hard sell tactics. For example one of the more common practices of this is to place merchandise over the wrong shelf price as your complaint suggests but the more deceptive practice was disclosed to me by the stores management only after my formal complaint was addressed to him through the CEO MIKE DUKE IN ARK. AND HERE IS WHAT I WAS TOLD: "It is wal marts practice to place merchandise in a discount/closeout section of the store without a discount price marked on it while awaiting a reduced price to be sent down from the main office". Hopefully this is not an example of what is to come in the new world order of monopoly because it is an absolute deception to miss lead shoppers into assuming they can receive a discounted price at the register only to be humiliated as a spectacle to others when you are debating why you are being charged the regular price with no discount offered to you. well needless to say I found out the hard way while standing in the check out line for nearly 30 min. as the debate continued leaving those viewing to conclude that I was trying to get something for a reduced price when the store intended to get full price by way of this bate and switch policy. Whats worse is the fact that wal mart acknowledges this practice but refuses to change there methods by keeping the unmarked supposed discounted item of the discount shelf until they can properly display a discount price on the item.
If you haven't worked retail, you don't know how it is run. I've worked in retail for over five years and that is a common mistake that happens with customers. Most of the time the customer did NOT read the tag correctly. For example: If a tag says "buy more and save" it means that you have to buy more than one to get the deal on the item that you want. Walmart is known for having scanners throughout the store so you can verify the price. A LOT of retail stores don't have these-and it tends to be a big draw back when dealing with someone who is trying to "get a deal" that does not exist. And if you are at a store that doesn't have a scanner, the least you could do is try to figure out how they label their products when putting it on the shelf so that you will know if it is the correct price tag. In the end, if you tell an employee (specifically a manager) about a product that is in the wrong place, let them know. Whatever employee put it their needs to make sure that they know how to do their job correctly.
It's a shame that walmart treats their employee's like garbage. It's a great place to shop for what you need. I'd like to be able to get better customer service when I need help looking for something.
when walmart makes a mistake, don't let it go, fight them all the way. chances are you might not win, but there are the times when you can. take them all the way. my boyfriend has won more times than not with these people at walmart when they are in the wrong. you just need to know a little bit about consumer protection. there are a lot of litty bitty laws that they have to abide by. look them up. we as consumers let walmart get away with making too much money as it is. don't forget the wrong scan price law. its a % of the price of the product up to $5 plus the refund of the product. i forget what the name of this policy is but they don't advertise it. i just call it "i want my $5 for the incorrect scanning policy"
I live in South Texas and can tell you that ALL the Walmarts down here have horrible customer service especially the one in Palmhurst, Texas. Finding an associate to help you is like pulling teeth. I have had price discrepancies of a few cents that they refused to honor. Make sure that you look at the register as they are scanning your merchandise.
Every single time I have shopped there at least one of my items does not match the price on the shelf, and they wont change the price. If you do decide to argue the price, it becomes a big production. I bought a 10 lb package of ground beef that was marked down from $10 for about $4 because it was due to expire. I looked away as they were scanning it and didn't realize until I had payed that I had been charged full price. The cashier told me that I would have to go to customer service to get a price adjustment. I asked to speak to a manager and asked her if they had a fast fix option at the register like Target does and was told that they were too busy and I had to go to customer service. After standing at the service desk line for 45 minutes, I returned the beef and got my $10 back.(It was the principal) As I was walking out, I noticed the same "busy" manager returning an item from another customer at a register. I was so pissed. Long story short...Walmart sucks. Shop at Target instead.
Hi folks,
I have had similar experiences at the Hornell, NY Wal-Mart. However, if you are ever in Bradford, Pa definatly shop at that Wal-Mart. The employees are the friendliest, most helpfull I have ever encountered in a retail store. If they have a pricing mistake, you usually are given the item at the price displayed. I got a 45.00 radio controlled Airplane for 15 bucks from there because of a pricing mistake. I was not made to wait any longer than it took for the employee to check out the mistake for the manager. Being a small city, everyone that works there are our neighbors and friends, and I think that is why the service is so good there.
Check receipt! Double charged all of the time!
This is the third time in a row I have shopped at a WalMart and found my receipt incorrect with double charged. Not only do they act like its my fault, even when I have not left the check-out stand, they have an excuse which is lame. I called up the manager and asked for an explanation. He claims: Walmart makes their scanners very sensitive so the checker...
Read full complaint and 24 commentscomplete waste of money!
At the walmart store located in trinidad, colordado, there is very poor care regarding the garden center. There is a greenhouse set up at walmart with hundreds of plants in it. On the week of April 6th, 2007, we had freezing drizzle and temperatures fell below freezing. I noted that a portion of the greenhouse siding was down and the plants exposed to the cold. Of course, no one was in the garden center to report this to. A few days later when i returned, hundreds of these plants were frozen. These plants are not salvageable at this point. Also noted some of the plants that are part of the garden center connected to the walmart store also suffered frost damage.
What a waste of money, and totally disgusting to let all of these plants just freeze. I would like to know who is responsible for this or does anyone in management care. It's probably just a tax write off so it's not a big deal, however, i think it shows very poor management and lack of responsibility, plus such a waste.
you all suck!
Why should Walmart care about killing all their live garden center stock? They (along with Lowe's, Home Depot, K-Mart and most other big box stores) get their plants in on consignment. If they kill them, the grower is the one who takes a loss, not the store. If they let them freeze, it doesn't cost them anything. If they don't water them and they die, oh well. In fact, most of the growers have merchandisers who go to the stores and work the plants instead of the store itself doing any work with the plants.
I challenge any one of you to get the training and work in a pharmacy.
If you work for Walmart, I challenge you too go back and rededicated in pharmacology. But I assume you're just a tech., so I guess it's "Keep up on you continuing education credits" that might help!
Upon leaving the hospital I was given 2 prescriptions and told to have them filled as soon as possible. I took them to Wal-Mart, asked about the prices and when they would be ready. I was told 1 hour. I went home to rest and came back in 3 hours. After standing in the pick-up line for about 10 minutes, I was told it would be another 15 minutes, they were not filled yet. I came back in 15 minutes and they were acting as though I was bothering them. Finally after 1 hour and 40 minutes more, I was told they were out of one medicine. Several other customers were told the same thing. They weren't real happy either. I will not use Wal-Mart's pharmacy ever again. One can only stand so much incompetence coupled with an uncaring attitude.
I have a better idea! I quit going to them! I started going to one that has the medication and will notify you when your prescription is ready. No more guessing!
This is the same as every other pharmacy unless you go to a small mom and pop one. Everything is electronic. You should always ASK if your medication is in stock, AND call before you go to pick up.
I had gotten something in my eye. The eye doctor removed it and prescribed antibiotic drops to prevent an infection. he emailed the prescription to the Walmart Pharmacy in McAlester, OK. This was noon and I know how slow the pharmacy is so I thought I would pick it up after work. I arrived at the pharmacy to find out that the drivethru was closed. Both of them. So that meant that I had to go inside. Great! I go inside to discover a line at the pharmacy. I patiently wait my turn only to have the gentleman tell me that oh I am sorry but we do not have that medication. We might have it here by tomorrow. I asked him why couldn't they have called me to inform me of this? He did not know. he asked me if I wanted my prescription back. I said yes. He said okay, then go the other line. I looked at him and said are you kidding me? I have to go to another line to get my prescription request back? I just want to say thanks for the great customer service. The old saying is true, you get what you pay for. While I will admit that usually the prices are cheaper at Walmart and that is the only reason that I go there, is it really worth it? Bottom line is this...why can they not call/text when prescription is ready? Why did they not call or text me to let me know that medication was not available. It is called customer service.
I recently had my prescription filled at walmart here in West Valley, Utah. And the brand I use to get was discontinued so they went ahead and had given me generic adderall 10mg from Mallinckrodt brand. And I have to say there is something not right about this generic adderall. It is poor quality and I had very bad side effects. I called to talk to the pharmacist's and she just yelled at me and said all generic adderall is the same quality, than hangs up. She was very rude. But I really think that brand of adderall from Mallinckrodt is very bad.
Walmart pharmacy has made mistakes on my prescriptions several times. Three days ago, I called Walmart pharmacy to request a refill of my type 2 diabetes pills by fax to Dr. xxxxxx. I called today to see if the refill request had been filled. After giving my information to the person I was talking to, come to find out that they had been faxing the request to the wrong doctor, the doctors name, not even close, not even anywhere close to my doctors name.
Other times, I have called in my refills by phone and gave them the RX numbers ( 4 of them ) of my refills, that they already have on file, and when I got them, they had left out one ot two of them. I called Bentonville Ar. and filed a complaint. A few days later, the manager of my local walmart pharmacy called me. He didn't seem too upset about it but offered to fill my missing prescriptions and deliver them to me free of charge. When he showed up on my doorstep, with my prescriptions, he acted like I was just some old forgetful fart that gave the wrong numbers when I called the refill request in. I will never, ever do business with walmart pharmacy again.
The pharmacies I have worked for have systems in place to expedite orders for waiting customers or urgent needs. Truly there is NO EXCUSE to wait so long for a prescription that you dropped off in person and are waiting for. I worked for a pharmacy that ROUTINELY did 600-700 prescriptions a day which is disgustingly busy. Yes, those customers with unique circumstances requiring doctor or insurance approval do have to wait longer and were always explained in detail what would need to be done. Explaining to the customer what is going on behind the scenes certainly helps them in understanding and appreciating what is taking so long. Often they choose to stop back later. With that said, it is flipping ridiculous and bs that Walmart pharmacy takes SO long. I call in a prescription that has no issues once I arrive at work. I expect to pick it up after work and eventually find out after waiting in line that it isn't ready. For no reason. At all. I wait and I wait. I recently had a nightmare trying to have prescriptions put on file at Walmart to use once my last refill was finished. They just couldn't understand why I was being proactive and doing this a few days before I needed them. I DID NOT WANT THEM FILLED, JUST ON FILE. Finally my doctor's office agreed to call in my new scripts the day before I needed them. Btw, they were for bc and elavil, nothing controlled. Just so frustrating. They make me feel like a drug seeker when I call to see if my prescriptions are done yet before I drive over to pick them up. I have had the pharmacist routinely ignore the hell out of me on several occassions. No acknowledgement, no "I'll be right with you, " no "so and so will you wait on them?" I hate them, I hate them, I hate them. No excuse. I have worked in busier pharmacies and even if they are overwhelmed, there is ABSOLUTELY NO excuse for being so damn rude.
I've been getting my prescriptions from the same Walmart in Spokane, Washington for 5/6 years now and I think I can count on one hand the number of times your pharmacy has actually gotten it done correctly and drama free. My husband and I live entirely in Social Security Disability and have no insurance other than Medicare Part D, always order our medications at least 3 days in advance of the 1st of each month, and pay cash. I must live by Walmart rules, I must pay at pick up which isn't always easy and as long as I do that you won't pick up your marbles and go home.
Some time in February or March I tripped on a gigantic industrial rug in my regular Walmart store that had been badly placed. I just did a 10.0 face plant just inside the door after tripping over the aforementioned rug where the corner had worked it's way over the door jam. You can probably check if you call the Colton Walmart because they made a report. Although I am 60 nothing was broken and I went ahead with my business. I did wind up going to an er because a pulled muscle made it hard to breath. I could be sitting here today waiting for my settlement to come in but I made a decision not to go that way. Instead I am sitting here hoping that I don't have to spend 30 or 40 minutes extra browsing around while things are made correct. I thinks it's the least you can do after my saving you from the very real pain of sending me a check every month.
Thank you for taking the time to listen. I hope you will at least do me the courtesy of letting me know you got this. I shall continue doing my regular shopping at your stores but I'm not waiting another 5/6 years to see if you're going to make a few changes. I appreciate your cooperation.
people don't seem to realize that cvs or walgreens don't do as many prescriptions as walmart does. we get on the average 115 scrpts a day that have to be filled and verified by the pharmacist. that is why it takes so long for you to get your prescription. if you go as soon as you get out of the doctor's office, chances are you are going to have a 2 hour wait. most doctor's appointmets take 15 minutes to an hour and start around 9. Walmart pharmacy opens at 9 am and we already have 35 to 40 perscriptions waiting to be filled at that time. by the time you get there that means you are #40 in line. Please understand that we do our very best to get you your prescription out to you in a timely manner but we have so many to do and so many people to take care of that it seems like a long wait. we bump people up that are waiting in the store bu there could be 10 people waiting i hope you understand.