SUBMIT A COMPLAINT / on line script refills

Rhinelander, WI, United States

I ordered my prescription refill on line one week earlier than pick up date and it was not ready for pickup at the pharmacy. I checked before I had logged off, and it was in my "cart", but the assistant at the pharmacy informed me that it had not been placed. I was then informed (in a not so pleasant manner) that it would be at least another hour before it could be filled. I do not have easy access to transportation in this very small town, thus it was quite an inconvience for me.

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