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2.1

Overall customer rating from reviews and complaints

Walmart earns a 2.1-star rating from 56 reviews and 2790 complaints, showing that the majority of shoppers are somewhat dissatisfied with their purchases.

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Walmart Complaints Page 110 of 140

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8:20 pm UTC
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Walmart upper level compassion

The open door policy is a crock since I have had a nervous breakdown due solely to one of your assistant supervisors and am no longer mentally capable to enter my place of work and none of the other assistants or the main supervisor, whom has been replaced by another who I have not met and as i understand hasnt started work yet, have tried to speak with me over the phone or email or regular mail. So much for Walmart Family values within the associates branch. I am both mentally and physically capable of doing the job that I loved doing . My store number is 3770, stuart virginia. My lawyers and workmans comp have made a settlement, none of which I have seen a dime of and my family and my resources are nearly dwindled down to nothing, so that when or if my settlement comes in there will be nothing left to live on let . And still the original problem is there both mentally and physically and I have no way to take care of my family or myself. Thank you good people of walmart for your mental health and just plain human compassion for your associates. yours truely Bobby lee Gammons 3rd shift

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Update by Bobby gammons
Nov 10, 2010 8:25 pm UTC

Sorry that should have been incapable of doing the job I love, see even my typing is incapable of working. BLG-

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2:48 am UTC
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Walmart cannot get them to close account

My husand and I received an offer for a WalMart credit card for $100 limit. We paid our account off with them in 2008 and closed the account (so we were told). We didn't respond to the offer, didn't get a card in the mail, didn't activate it either. Next thing we know we get a bill in late August with a $45 balance on it. When I called to inquire and close the account (that I did not open) I was told the $45 was for credit card security dues and I had to call the company on the invoice to cancel that then, and only then, I could call WalMart back to close the account. On September 3rd I called the "credit card secuirty service" which was a Montgomery Ward recording and talked to "Linda" and had the dues rescinded. I was advised they would close the account through WalMart with no further hassle to me. Since that time I have received bills, collection calls and many a heartache being on the phone for many hours trying to get the problem resolved. I am told I need to call the credit card security company and when I call they tell me we aren't on their system anymore because they closed our account on September 3rd. It is now November 8th and I have received harassing phone calls and bills with late payment charges that now total approximately $65. I had a WalMart Customer Service Representative accuse me of cursing at her tonight when I did not. I also told the lady that I did not want to have problems with any of this showing up on my credit report. I have never been so harassed, pissed, mad, upset and put off by this kind of situation in my life. Interestingly, when I called last week on the 4th (yes this is a weekly thing) and again talked to the "credit card security company" the young lady I was with on the line decided to help me get this taken care of once and for all. She told me "they" would be upset when she conferenced a call with her, WalMart and myself together in order to take care of the problem. Needless to say once I identified to WalMart that the other party was on the phone with us she miraculously disappeared from the conversation. I was told tonight that the account had been closed but had a $45 balance and they were "investigating" the matter. I have to wonder what WalMart does with all the money from the people who pay these things without putting up the long fight or just not even checking the bill and paying it. Any suggestions any one? I am fed up and WalMart totally sucks in my eyes. I sure hope someone from WalMart sees this because there is no other way I can get through to those people.

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j. brian
Omaha, US
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Jan 25, 2011 6:52 pm UTC

I just noticed a fee from Card Securities on my Jan. 2011 statement. I called card securities to cancel my enrollment and they did. I them went back and viewed my previous statements and found charges every month from Card Securities. I called them back and asked them to find out for me who authorized my enrollment in their program. They took my information and are supposed to call me in a couple of days. I have over $100 in charges from this company that I didn't authorize. Has anyone else had these charges appear on their walmart credit card statement? If so, did you have any luck getting any of your money back? WARNING ! ! ! ANY ONE WITH A WALMART CREDIT CARD CHECK YOUR STATEMENTS TO MAKE SURE THAT THERE IS NO UNAUTHORIZED CHARGES ON IT. IT TOOK ME A YEAR TO REALIZE IT.

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11:21 pm UTC
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Walmart credit card error

After my order was rang up, I told the cashier I was using 2 debit cards. I showed the first card and said I need to put $50 on this card and the balance on another card. She said ok swipe the card. I swiped the card. The signature line appeared for me to sign. I asked the cashier, why didn't it show me to sign for only $50. She said she forgot to put it in. I explained to her that that is not what I had wanted. That I only had $50 to be removed from that card. She said well it went through so you must have it in there. I said yes, I do. But, that isn't what I wanted. I had other payments/checks that would be posted to the acct and if I spent more I would have bounced fees. She said, well we will have to re-ring it all up; I don't know what to do. A head cashier came over, she said again it went thru if you want to cancel we have to re-ring it. I said that's what needs to be done. The head cashier re-swiped my card and said it didn't go thru since I didn't sign anything. So, the items were re-rung and I paid $50 towards the $153 order and put the balance on my other card. When I got home, I called my bank and they said the original order for $153 was pending and so was the $50. My bank said I needed to go back to WalMart and have them call with a an authorization number to release the hold on my account; I couldn't do that. So, I went back to WalMart spoke with the assistant manager, politely told her what happened. She looked up my original receipt. In the meantime, the head cashier came over (the one that I had at the original transaction). I told her that the bank said it went through and that I was very upset. In the meantime, I had checks that would be pending on this account too and that bounced fees would be piling up. She and the assistant manager said there was nothing they could do for me. That WalMart doesn't get involved in my problems. MY PROBLEMS! They even said it was my fault that I chose my bank and it could take up to 30 days for my money to be returned into my account. I then got VERY UPSET! MY PROBLEM! I did get very upset then. I said who is going to pay for these fees; what am I suppose to do without my money, what happens if this transaction does go through and I am out the $153 plus the $50 that I did the second time. I asked if she would please call the banks 800 number to help me. She said no. Another man from management came over and told me to be quiet that it wasn't WalMarts fault that if I had been accurate in the first place there wouldn't be an issue. So now I am no longer the victim I am the problem. The three said it wasn't there problem it was mine and it was now between me and my bank! So who cares if the cashier made the original mistake. I stood there for an extra half hour trying to get this right and it is MY MONEY MY BANK and I am the customer. In these days, $153 is alot of money plus bank fees and the humiliation of returned fees that I can't afford to pay. BECAUSE WALMART CUSTOMER SERVICE AND THEIR MANAGEMENT HAVE NO SKILLS TO ADMIT THEY MADE A MISTAKE NOR WOULD THEY EVEN TRY TO CORRECT IF FOR ME. I told them you want me to be quiet. I have been here 3 times in 2 hours due to your mistake not mine and now it's all my fault! I even told the head cashier you were standing there when the cashier admitted she made the mistake; now she sides with management and the -ell with me. I left there in such a terrible state of tears, humiliation and nausea.

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NlCK
Ithaca, US
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Nov 06, 2010 5:56 am UTC

wow that is some ### luck. I see where you are coming from and it is in fact walmart's fault. If they wont take responsibility for their employees actions, you may want to consider legal measures. I would consult a lawyer if I were you. Consulting is usually free, and if they say you have a case, and if you actually win, walmart will have to cover your legal fees. Also ask your bank to waive the fees given the scenario. If they won't, you may have to cover them temporarily until walmart bucks up and pays you back in or out of court.

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6:47 pm UTC
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Walmart poor customer service

I went to Smart Style Salon at 9:00am to get a relaxer so I could go to work that afternoon. I had to wait for the stylist because she came in to work wearing capris and wanted to buy some long pants in Walmart. I left and came back and the stylist was in the back of the store. She did not acknowledge me when I came in. I had to find her. She was not very friendly and she did not smile.

I spent three hours getting a relaxer, a blow dry and flat iron. She did not blow dry my hair all the way before applying heat from the flat iron, she over heated my hair with the flat iron, she did not use any styling tools when she blew dried my hair. By the time I left, my hair looked terrible. She did not even give me a style. You could not tell that I had been to the salon.

The stylist had the nerve to give me her card in case I wanted to come back after I complained that it took so long for nothing. I will never let this woman touch my hair again. She was unfriendly and did not know how to do her job.

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samsam21
Marion, US
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Jan 23, 2011 9:32 pm UTC

loooool, paid the best in the industry? 7.30 per hour( minimum wage), and if you can make commission... 40 % and no hourly pay! No, and no that is an awful pay rate for a stylist, especially when you clean shelves, restock, mop and sweep, run the front desk, answer phones, do laundry, hand out coupons and check out products on top of it all! No excusing that awful cut you got, and I hope they make it right for you! But for every good stylist there are also the bad ones, who do not listen and or just inexperienced or don't care. I do hope they make it right! and boy am I glad i got out of there! now I make what I should!

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9:47 pm UTC
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Walmart changed and called the same

Have been buying WalMart brand Arabica Bean Coffee for years and years so this month they make the can 6 oz smaller charge the same and change it to "roast" which is horrid coffee, it lacks flavor and I know it is cheaper. I used to be able to count on it but no more. Why don't they just say" Brand New, no flavor, cheaper coffee, now get less for more money!"
Also they don't carry frozen Welch's Cranberry Juice any more . Numerous other "good" items have disappeared.

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Redflag96
Holiday, US
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Nov 01, 2010 1:46 am UTC

I quit shopping at the hole years ago for some of the same and many other reasons.Most of their great value stuff is now at sams which is what?$35/year just to walk in.Now if there are 3 things i purchase there per month, it is alot.I used to work for a company which contracted with them and as a result, I saw many pre-store opening things which occur.Between what the company makes and what they pay their employees AND benefits, the place is a joke alone.Add in the fact that they charge $2 more for extra sized clothing, probably because they have to pay another kid in China 30 cents/hour to hold up the other half because it is too big for 1 kid, then sell it for $17 with shoddy stitching, screw them.Yes my wife has been sewing for 20+ years and knows shoddy stitching when she sees it and will not buy clothes there.Anyone can see brainwashing also, almost cult-like...seriously.

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1:46 am UTC
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Walmart walmart money card is a scam, loosing money, activation

I'd like to worn you about the walmart money card scam!
I decided to put money on to pay my bills, including electricity, phone, cell phone, water bill, and rest of my utility bills. I go to my local federal way walmart and bought a card.
I came home to try to activate it online and it wouldn't let me. So I then call them to ask and they said that my information doesn't match. I've had there card before with no problems. They say my information may not match and dont activate it. They said to allow 4-6 weeks for the check to come with the amount loaded. I paid $3 for the card, and the charged me $3.00 to send out check. I am so pissed and will never use walmart money cards again.
I know im not the only one and sure they are making intrest off my money. I am so frustrated now I have no money at all to pay my bills and have to wait for another month for my paycheck.
I at least wanted to go to my local walmart and get my money back and they wouldn't let me.
Boy, I hope you dont get scammed by the wal-mart money card : (

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woodrow phillips
FR
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Jan 21, 2011 8:08 pm UTC

I am going thru the exact thing

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4:01 pm UTC
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Walmart warranty fraud/ rude customer service

An update to the acer fraud, thievery and bogus warranty and walmart bogus warranty, fraud, false pretenses:

A customer "service" hateful, sarcastic voice woman at walmart asked what the story was regarding acer. I told her. She bore false witness! She stated that walmart has a 15 day warranty. I pointed out that is not true as you have not taken the product out of the package in 15 days and a flimsy piece of trash may last 15 days. A 15 day warranty is a sick, sick joke. It is worthless, hence, not a warrany! The hater of customers anti-service rep then said she has an acer and it works fine. I could tell that she was lying. Now that is some customer service! A lying hateful, sarcastic talking girl employed by walmart: typical. And overweight at that! Next time i'll tell her: "you believe in acer. Pay back the 313.00 that acer stole from me when they refused to honor their warranty; even asked for 169.00 on top of that! If you buy a vehicle for 20000, do you expect to pay an extra 12715.65 on top of that because the dealer forfeits his warranty while bearing false witness and insisting the vehicle is on warranty?!?!"
Learn from this, walmart! This happened: when sears-k-mart, nee k-mart tried to say the warranty had expired on one of their products, I showed the receipt. Even though it was "past warranty period", they let me replace it. The original only lasted less than 3 months. The replacement {same value; same price; same brand } lasted 15 years. This is good public relations, and, so long as sears hasn't corrupted k-mart, I will give k-mart a great deal of business and ask thousands of friends, loved ones, students, employees, customers and acquaintances to do likewise. But walmart has blatantly and obscenely proven that it knows nothing about customer relations; cares nothing about customer relatons; looks down upon you as a slave to be exploited and is condescending toward the people who pay their salaries and make wal-abominable possible to be a going concern!
Further proof is hiring a filthy pond # like that so-called "customer service representative". And, after that, she pointed again to the 15 day walmart warranty! What! Fifteen days and she lies and brings it up after I had already shot down that blaspheymy?!?!?! I mean, what a braindead dilldock!
In addition to that, I had the receipt. But walmart cares nothing about cutting their customers slack. An evil operation like that won't last long. Doubtless they are aspiring to be medieval barons with their goal to be for you to have no choice but to do business with them! They must think of themselves as medieval nobles who can do what they want to the serfs. Walmart looks at patrons as serfs; as worthless eaters. That's it! That's why they are so globalist and love the lying, internationalist propaganda put out by the press, the sorcerer sodomite shrinks, the actors, the scondrel politicians, the university professors, the public school superintendents - "the people that matter". That's what walmart is. And they'll go down. Read psalms, proverbs, revelation, etc. Wal-abominable will go down. Be sure your sin will find you out: numbers 32:23. For our god is a consuming fire: hebrews 12:29... And the abominable... Shall have their part in the lake which burneth with fire and brimstone, which is the second death: revelation 21:8
E r rocky
http://nextaxpro.spaces.live.com

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fedup123470
Atlanta, US
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Aug 08, 2011 5:03 pm UTC

Hey jerk! I was all for what you said til you brought up weight! fu Just because someone is overweight has nothing to do with it!

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8:13 pm UTC
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Walmart accused of stealing

I was in the Walmart by my school the other day buying a couple items with my friends. As I was walking out of the store somebody came up behind me and told me to stop because I had stolen merchandise in my purse. I instantly stopped and started at the man because I knew he must be joking. However, he preceded to tell me that I had stolen a 5-hour energy drink from the store. I took out my receipt from the bag and showed him that I had purchased the energy drink that I had apparently "stolen." He then tried to tell me that I had another 5-hour energy in my purse that I had not purchased and that he was calling the police. So standing in front of Walmart, I poured the contents of my leather Diesel purse out on to the sidewalk to show him that in fact I had nothing stolen in my bag. Instead of just realizing his mistake, the man started to raise his voice at me and told me that he needed his merchandise back and that there was video footage of me putting a 5-hour energy drink into my purse. At this point I was just confused because there was nothing in my purse and he was still telling me that he was calling the police. He then made me walk into the store with him and show him where I picked up the drink that I had purchased. Once I showed him where I picked up the energy drink I bought, he said he could still call the police but he would let me go with a warning. A warning for what?! I did nothing wrong! The whole situation was embarrassing and strange. Needless to say, I will never shop at a Walmart store again.

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xliabiax
US
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Jan 06, 2011 1:08 am UTC
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My Walmart loss prevention officer clearly does not care if the suspected item is your personal item. Once they suspect that you are committing theft, they will and i mean they WILL detain you for assuming you stole something.

Its unfortunate that i had to experience this humiliating experience at my local Walmart store. I was accused of stealing a lip balm. Which in fact was my very own personal item. What is even more insulting is that they no longer sell the item in the store as it has been discontinued (Chap Ice by Oralabs). Still the LP procedeed in accusing me of theft. They will make threats that they have it on camera and to have the cops involved making you look and feel like you actually committed a crime and intimidate you to the full extent. I understand that it is part of their job to act this way but they also should consider that not everyone they suspect is guilty of theft. I feel that Walmart is running their stores to suspect every customer as possible shoplifters and training the greeters as guard dogs rather than to greet the customers, hence they are greeters!

So please be aware! if you decide to use your USED lip balm in the store prepare for a hassle and possibly harassment.

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Rebelpython
US
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Dec 27, 2010 11:17 am UTC
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The accusations of stealing are so bad at the Marietta Ohio walmart that I'm certain that employees are going to get assaulted. I've personally been stopped at the door three times. I was outright accused of theft and recieved no apology when I had the reciept for whatever I had. I've never stolen anything in my life. I have, however, punched a few people in the mouth.

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NlCK
Ithaca, US
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Nov 06, 2010 6:04 am UTC

funny story: i went to a walmart with a friend a few years ago. well i was actually shoplifting some stuff while my friend was just browsing and had no idea i was stealing anything. on our way out he was stopped by a manager and pulled into their office because they thought he was stealing. I on the other hand left the store and waited for him down the street with the stolen stuff and we met up about 20 minutes later. neither one of us got into trouble but what's funny is that he was accused of stealing because he's puerto rican, meanwhile the actual shoplifter was overlooked because i am white. moral of the story, never judge a book by it's cover. and you should have told that security guard where to put that 5 hour energy drink.

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3:17 pm UTC
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Walmart walmart bait and switch pricing

Classic bait and switch pricing. Online, Walmart offers (in this particular instance) a replacement Optical Drive Model#: 1270VI for home computers at $38.54 they also offer you the ability to check a local store to see if they have them in stock. Needing an optical burner drive to complete a project I checked to see if my local Walmart store had one in stock. Yes they did. Needing this drive I drove down to the Walmart store in Matteson, IL. Where to my shock I found the exact same drive offered online. Only this exact same unit was shelf priced at $49.95. Needing the device and having spent the time and money to drive to the store I was compelled to purchase it there. A huge 25% price increase over the online price. The item is offered on the web with no mention of additional costs, just the friendly link to show that it is available at 4 local stores... Offering an item at a price is advertising, when you get to the location and they will not honor the advertising is FALSE ADVERTISING. This practice doesn't really fall into the bait and switch catagory because they have the nerve to offer the EXACT SAME item. They will not honor their own deceptive advertising. They WILL offer to order you one of the units. (Exactly the same as the one on the shelf...) But it will take 7 to 10 days to be shipped in to the store. If I had wanted to order one online and get it in 2 days I would have picked a proper internet retailer. Other retailers that follow this same bait and switch pricing are: Best Buy. Retailers that honor web advertising are: Tiger Direct, CompUSA

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Update by buck0
Oct 30, 2010 3:27 pm UTC

Whatever... I don't plan to keep on debating this with walmart employees.

Update by buck0
Oct 29, 2010 3:32 pm UTC

This is a case of a misinformed, confused consumer.

Hahahahah! Hardly. Bait and switch is when a company advertises an item at a price to get you into the store, and once you arrive you are coerced to purchase an item at a higher price. It's ignorant to think that the advertising media makes any difference. Whether it be a print ad, a passout, radio or tv ad or an ad on a website. Period. A tiny disclaimer buried on another page is not sufficient to warn consumers that any item will not be at this price. They even bother to DIRECT you to the store where you can pick up THIS item today without mentioning that they have switched the price! It is obviously deceptive. Legislation is in the works that will prevent this from happening in the future. Consumers should be fully aware of companies that do pull the bait and switch pricing schemes.

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Jilted long time customer
San Diego, US
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Dec 29, 2021 6:11 pm UTC
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Bought 2 items at 11 each. They cancelled it after 3 weeks saying out of stock yet their website let me add the item to the cart for delivery in 2 weeks at 2xs the cost. Walmart chat said their distributors do that and they have no control over that. Told them their distributors are sketchy and walmart shouldnt let unethicial distributors ruin long term customer experiences. They need to have ethics and do what is right.

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Jullre
Reedley, US
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Apr 25, 2021 3:52 am UTC

I went to Walmart to buy an advertised micro SD card for 5 bucks. The ad clearly stated it was the price for in store purchase only. I went to the store and asked the sales person. We go to the case and I see the SD card in the case. Its the exact one advertised yet the sales person says they don't have any. I asked isn't that it right there? He tells me oh no, that's last years model. Are you serious? Last years model micro SD? Then he has the nerve to tell me that they no longer sell the SD card that they are advertising. I must if looked like I had stupid written on my forehead that day. I asked to speak to a manager and they told me I was welcome to purchase it at a much higher price and that the price was for online only. I showed her where it clearly said in store only but Walmart refused to sell me the micro SD that was advertised. I have found numerous items advertised on sale but they just never seem to really be in the store...funny how that happens.

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Robilin
Saint Libory, US
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Feb 18, 2015 8:09 pm UTC

All too often, corporate America puts provisions in their advertising that is designed to protect themselves from legitimate claims of bait and switch. This is the nature of my most recent experience with Walmart. I sent this to their corporate...On Page 11 of your weekly flyer, you advertise Snow Crab Clusters for 10.98 for a 24 oz package. This equates to 7.32 a pound. I have visited stores in Belleville, IL, Sparta, IL, Chester, IL, and Perryville, MO, in one case, (Chester), there is no such item, but this is to be expected as they are not a Super Center. The other three do not carry this item, but do carry another brand selling at 19.98 for a 32 oz package meaning 9.99 a pound. I am certain that you do not intentionally "Bait and Switch", but this was evident in this case. Please pay attention to my future Facebook and RipOff pages, as I do not intend to let this go quietly. As I said, I visited 4 of the local stores, I am Quite angry at the obvious feel on the part of Walmart to the consumer, and that of the associates that just stare at me with a confused look when I tell them that I do not intend to pay over 2 dollars more for the product advertised. Shame on you...Well, Yes, they do have the right to not support all that is listed in the ads, but in this case, the ad did not depict any brand name, I could sell you or them a Motorcycle for ten dollars, but state on the ad that the motorcycle depicted may not be the exact motorcycle shown on the ad. Instead, I try to get you to buy that lovely looking motorcycle for ten dollars with you realizing that it is just a toy model. Well, I can sell you that same exact motorcycle for 20, 000 dollars, and it is a full size rideable model. Will you, then consider this to be bait and switch? Probably so. I have to say that the folks that argue the point in favor of Walmart in these cases, are likely either their own corporate or some bogus company that is concerned with their own version of bait and switch coming to light.

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rickbay
Charlotte, US
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Dec 21, 2014 2:53 am UTC

Went in on Thanksgiving for their 1 hour guarantee for the 50" led television. They had the Emerson which from the online reviews looked to be a decent television, especially at a price of only $218.00. The normal price for this tv was around $500.00 from what it looked like online. Definitely a good deal. After waiting in line for 1 hour and probably about 15 minutes away from getting my tv, a Walmart associate asked us in line if we did not want to wait any longer that we could still get the tv guaranteed to be available for pickup before Christmas. We just take the voucher, pay for the tv before we leave the store and then go home to register online so they can email us when our tv was ready for pickup. I hadn't eaten yet and I was hungry so I took the voucher, paid for it and went home. I finally got the email saying it was ready for pickup. I went in this past Friday to get it only to find that they now had a different and much cheaper brand (Element) tv. A tv with a normal price at Walmart of only $288.00 which I checked online with my phone. Needless to say I was extremely pissed off because I never would have waited in line for such a cheap piece of crap tv with very poor reviews online. What a scam. I have sent Walmart corporate a message through their website giving them a chance to make good on the tv that I waited in line for and paid for. If they do not I will be filing formal complaints of bait and switch tactics used to get people to wait in line and hand over their money. They should be fined.

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woodypilot
Mt. Vernon, US
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Nov 30, 2013 9:32 am UTC

Classic bait and switch at Walmart this Thursday night. Went in to buy a few things with their 1 hour guarantee and purchased their 32" led TV and was given a card that said it would be here by Christmas. Not happy with that but then I should not have walked from the other side of the store to find the TV sales in the paint department, yes the paint department. Paid for the TV and was told to call and register my card with Walmart. Went home and spent nearly two hours trying to register but was on hold and finally I thought I would do it on Friday morning. Friday morning early I go online and get through just fine but then I am told they are out of the type of televison that I was suppose to get and I would have to take their Emerson replacement. I did not want an Emerson television and was shocked that they would try and peddle these off on people when I had seen the President of Walmart saying on television on Wednesday that they had ordered plenty of televisions to take care of all their one hour guarantees, obviously he doesn't know what his company is doing because early Friday morning they were out of the Funasi televisions giving us Emersons, no thanks!

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JimmyJoe234987
La Pine, US
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Apr 20, 2011 6:29 pm UTC

I bought blueberries at Walmart recently and i got into their bait-and-switch rip-off "deal" where the price on the shelf was displayed $2.48 but the cash register charged me $1.30 more, which was $3.78! Now that's a rip-off! I noticed that and went and got my money back, but the returns department held me for a long time and she acted if the computer is down then she went to check the price and did not come back for 6 minutes! She probably went to a restroom! And IRS and the Revenue Department probably secretly supports such fraud, because they will get more sales taxes that way! And you will be out of your money faster if you are foolish enough not to check everything at the cash register or soon after!

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MisterMike72113
St Louis, US
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Apr 05, 2011 5:55 pm UTC

While I completely agree that this was NOT a case of bait and switch (in my opinion), I will say when this has happened to me personally in the past, and I nicely asked the store manager about it, I have ALWAYS received a price override at the register and they ended up matching their online price for me. I was very pleased. Now, whether this varies from store to store is another thing altogether; I am not sure about that. But I can't help but feel that maybe if it had been handled with the store manager you would have gotten a price override like I have on many occassions when the web price was lower... Just a thought...

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lilvixen69
Toronto, CA
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Oct 25, 2010 4:41 pm UTC

Wal-Mart clearly states on their website: "The merchandise and prices available on our Web site do not reflect the merchandise and prices available in our stores." Therefore, the online prices reflect items bought online ONLY. Items bought in store are subjected to a higher price.

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Walmart car vandalized in parking lot

My car was vandalized in a Walmart parking lot and I can't get security to respond. No one seems to know who heads security and phone calls are not returned. The police are waiting for me to file a vandalism report, but Walmart needs to be contacted also. Perhaps a security camera picked up something since the lot has cameras. I am also concerned that they won't bother to review the tapes given that they are not responding to phone calls and email.
Vera E Scott
[protected]@comcast.net

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NlCK
Ithaca, US
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Nov 06, 2010 6:11 am UTC

did you talk to a manager? i find it hard to believe a manager doesnt know who does security. not to mention police can request the security footage also. what kind of damage did your car suffer? if it's just a door ding dont expect much feedback.

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Walmart defective product

Walmartstores.com (the online store) basically cheated me out of my purchases. I had downloaded dozens of Mp3's several years ago which no longer play on my computer because Walmart changed something with the licensing.

When I try to play them I get a message that the "Windows Media Player can't play this file, " etc. Then the message instructs me to go to my Walmart mp3 download account page, sign in, install the download manager (which I already did), and select "authorize this computer" which, it says, is "required." Except there is no "authorize this computer" option anywhere on the page.

I remember reading somewhere online that Walmart simply told its customers who had downloaded music from their website before a certain date (the date before they made their licensing change, or whatever) that they were basically SOL, so to speak. When I tried to email Walmart customer support, after taking ten minutes to fill out the required fields and describe my complaint, I got an error message saying that the transmission of my email failed. There was no explanation for the error and no information how to correct it. So I clicked around the site for another customer service link and went through the whole process again, only to be informed by another pop-up message that I had not filled out all of the required fields. True, there was one required field that I did not fill out, but that was because the box was grayed-out and unresponsive, no matter how many times I clicked on it.

It really seems as though Walmart is trying their best to screw over their customers and hide from being held accountable. I would think they would have it in their power to restore my downloaded mp3's that I paid GOOD MONEY for, or at least refund me. It honestly feels like they've comittednnothing short of theft. If they don't fix this problem I will NEVER download music from them again. I will also tell everyone I know not to patronize their business, tweet my dissatisfaction to the world, and go on every blog and website I can find in order to diss them. They deserve it, the greedy corporate ###.

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tiffanyctd
Clermont, US
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Jan 19, 2011 12:04 am UTC

It's frustrating, but there IS a fix. I actually called the 800 # and was very quickly instructed to log in with my old email address. They even transferred my to email services so I could have the password reset without having to go to my old email account. Anyway, once I was logged in under my old account, the authorization was right there and it walked me through the steps to get my music back. As much as I don't usually like Walmart, and was unhappy with having to reauthorize everything, customer service was great and I've got my music back.

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Walmart store would not let me cancel order and get refund!

Store manager would not let me cancel my order and get a refund on an item that I am still waiting for three weeks for. I was guaranteed 7-10 days but still has not got here. So, went in the store the customer service online says I have a right to cancel my order and get a refund. Store manager and staff were very rude and thought it was a joke and denied me my refund. Told me that when the item was actually in the store they'll cancel it and refund. Made a joke about me being on disabilty and being a Veteran! Told them I would notify attorney and other Veterans about this and they said go ahead we don't really care and laughed! Do bnot do buisness with Walmart in Randleman NC!

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Walmart employment

I started working at Wal Mart in 2001. The pay was great, the benefits were awesome, and the employees were hard-working, sensible people. I had to quit in 2007 to take care of my sick father. 2 years later, I returned, only to find out they would not re-hire me because of a background check they started in 2004. I had a misdemeanor charge in 1999, when I was 18. I am still in the system as "re-hireable", yet they won't let me come back because of a minor charge I got when I was 18. Now, they hire felons for huge tax breaks, but if you have a misdemeanor, you're screwed. I wasted 6 years working 40-70 hours a week for this company. I started as a cashier and left a salaried assistant manager. It makes me sad to know that they have taken away all the great profit sharing and retirement benefits they once offered. Now, all they hire is part time bums who do nothing, while screwing all the full time associates that have put 10+ years into learning the business. Sam Walton would be so disapointed.

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Super Smart Consumer
US
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Dec 30, 2010 6:39 pm UTC

All - I welcome your comments regarding Maggie. She's gone over the edge. Poor thing.

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Super Smart Consumer
US
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Dec 28, 2010 11:27 pm UTC

Maggie - HELLO?! answer the question. Bet you don't have a real job...probably you are on some type of assistance program for the mentally ill. We request that take your meds (DAILY) and do what the doctors tell you do do.

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Super Smart Consumer
US
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Nov 09, 2010 12:29 am UTC

Maggie - do you have a real job or do you just spend your time writing ridiculous nonsensical posts on this site? Get a grip on reality, girl!

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AJay
Indialantic, US
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Oct 14, 2010 2:18 am UTC
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Hi

Just a note to inform you in Florida by law enforcement agencies and county records any arrest and or charges will remain on your record forever. Though if the company uses a background/Criminal history comany (ie...a consumer reporting agency, this is not a credit bureau) they will only maintain this information for 7 years. Get a copy of this check (its your right) if you have not already. This will reveal where they obtained this info which also will assist you if you can reapply maybe to another Walmart or Sam's if the date is past 7 years. Again if they did not obtain it from the county courts or law enforcement. FYI... Florida is one of the few states that has this law.

Additionally Walmart can not discriminate by EEOC law Title VII in general for individuals with negative records. They have to prove your misdemeaner applies directly to your job...ie a sex offender working at a school...and length of time since the conviction applies as well.

Because of your past good service try writing /email a corporate officer in their Corporate offices in Arkansas about this dilema, and remember its Xmas time... Also try viewing the EEOC website and the internet to see if Walmart is currenty in trouble for background issues.

Hope this helps!

Ajay

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Walmart negligence

I have never put words to paper regarding my Mother's untimely death but after 20 years and a month I thought it might be a good release...

Following my Mother's death in 1990, my family spent 10 long years in both state and federal courts fighting for rights of consumers and the reasonable security they are owed when visiting a retail store such as Walmart. Not only did Walmart's legal team deny that my Mother was anywhere near there store when she had receipts from their store the day of her death, they also argued that they had no responsibility for her or anyone else's safety on their premises. Using the clout that a corporation of their size has, they were able to be dismissed from our case. While I understand the goals of any corporation, I deplore the efforts of Walmart's legal team who hid evidence and skirted the law in order to free Walmart from any legal obligation they had at the time of my Mother's murder.

I have not bought a single item from this God forsaken company since the day my Mother left us.

I understand that life isn't fair, and that "fair" is nothing but a festival that comes once a year. But I also believe in karma, and those who err on the wrong side of it are only waiting for karma to come full circle.

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Update by visforvendetta
Oct 20, 2010 1:28 pm UTC

Historical crime data for the shopping center showed that it was an area that had an increased level of crime which would tell a business owner that adequate security measures for their customers should be in place. Walmart had knowledge of the cirme levels but did nothing in reposnse to them. By not acting on the known criminal activity at this Walmart, the company allowed for crimes to continue to take place on their premises. Walmart is not responsible for a criminal's behavior. Walmart is responsible for the adequate security for their customers. There wasn't any of the security measures that you typically see in place today at this particular Walmart. No cameras, patrolling security guards in vehicles, adequate lighting, etc...

What rights are you talking about violating? That's a rather bizarre way to think about it.

Update by visforvendetta
Oct 18, 2010 1:34 am UTC

No, an employee of Walmart did not murder my Mom. I am not here to "help" anyone beyond letting people know that my family's experience with Walmart was awful. For over ten years they fought in court that they do not have a responsibility for customers' reasonable security on their premises. Our victory was getting the laws changed in the state of Tennessee, but year after year, Walmart lobbies politicians to pass bills overturning what my father worked on for over ten years so that hopefully someone else doesn't experience the same tragedy. The company presents itself as the all american company but they are anything but that. I understand there will be comments from people that don't know my story and will be as impersonal as Walmart was in their comments, but thats alright, I'm pretty sure I can handle it.

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pobarjenkins
Minneapolis, US
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Oct 18, 2010 11:29 am UTC
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*Every bad seed* Pardon my typo.

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pobarjenkins
Minneapolis, US
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Oct 18, 2010 11:29 am UTC
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I think there is only so much Walmart can do to make sure customers are good people without violating the rights of those people. They can't catch everyone bad seed, and its not their job.

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pobarjenkins
Minneapolis, US
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Oct 13, 2010 11:16 am UTC
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Unless you describe the situation better, no one here can be "helped" by your experience.

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This has happened almost everytime I go to Walmart when i go to the electronics section everytime i go there, theres no one at the electronics counter at the cash or near the ipods/ cameras/ computers. Every time i want something out of the cases theres no one there because their either somewhere else in the store or their talking to the photoshop girls.

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Walmart animal cruelty

I was walking through Walmart yesterday and I was looking at dog treats and I heard this screaming noise like a little animal and I looked under the shelf and there was a mouse stuck on a glue trap trying to get off and it was screaming! This was extremely disturbing especially since I love animals so much. I almost got physically sick! I can't believe that they would use those things instead of a normal quick trap to kill mice. What if it was a curious little kid looking under the shelf...anyone could've heard this. I didn't know what to do and I thought about it all day...couldn't get the image out of my head! I don't know if I will ever go to Walmart again! I would've taken a picture but that seemed morbid and I couldn't look at it again...made me want to cry.

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dc_09
PR
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Jan 02, 2011 6:57 am UTC

Why didn't you inform an employee so they could have disposed of the mouse? I completely disagree with you. The mouse's quality of life should be less of a concern then other things. A snap trap is dangerous to humans compared to a sticky trap. Lets go with your example, what if a child was to reach under there and find a snap trap that hadn't been set off by a mouse?

Mice are pests and need to be disposed of. They are harmful in a controlled environment as stated before in other comments. I think in the situation provided the sticky trap was the best one to use. Poisons and the various snap traps would pose a risk to humans and also open up Walmart for liability.

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NlCK
Ithaca, US
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Nov 06, 2010 6:36 am UTC

wow, there are way bigger things to worry about in life than the humane treatment of mice. and that is definitely not walmart's top priority.

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answeringyourquestions
AR
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Oct 13, 2010 7:29 pm UTC

POOR MOUSE

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pobarjenkins
Minneapolis, US
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Oct 04, 2010 8:44 pm UTC
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Correction: "alternatives"

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pobarjenkins
Minneapolis, US
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Oct 04, 2010 8:43 pm UTC
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I'm not too familiar with rodent control, I just wanted to suggest alteratives.

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pobarjenkins
Minneapolis, US
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Oct 04, 2010 6:09 pm UTC
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Or they could use one of those nice large mouse traps that are like a little house for the mice (completely covered and all).

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pobarjenkins
Minneapolis, US
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Oct 04, 2010 6:07 pm UTC
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I definitely don't like the glue traps. The mouse suffers and it's still alive so it can still technically harm others. Unfortunately for a store like walmart, I don't know if it would be able to have mouse traps around (as that could harm shoppers). Maybe some sort of spray or repellent?

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I'm disappointed I wrote the Global Ethics Office in July 2017 regarding "dating within the workplace" we're now October 3, 2017 they are still doing who knows what, I got this "Thank you for contacting the Global Ethics Office. This investigation is still ongoing. Due to the company's privacy policy, specific information regarding the investigation cannot...

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Walmart daughter injured

My 14 month old child's foot got stuck in the grocery cart at walmart. It took 3 manager people, three regular workers and a bolt cutter to get her out.
She's okay now. She's going to have a pretty big bruise around her right ankle and some soreness. We were grocery shopping and everything was fine for about 45 minutes, and then my husband says, "Oh my god dude!" and I look ...down and see that SOMEHOW she's stuck her foot in between the little bars beside the leg hole. (kind of like -> |__||, her foot was in the small part.) So we try to pop the foot out of the hole, but it's obviously hurting her each time we try. Then we're getting frustrated so I suggest we go to a department and ask them to call a manager. We end up in jewelery and the old lady is like "Oh my goodness!" And calls for a manager, and an assistant manager lady and a CSM (?) lady comes over and we try to use some lotion. All that managed to do was get them and my daughter slippery. My toddler is pretty calm this entire time except when we're trying to slip her foot out, it was pretty amazing. Then they called for ANOTHER manager, and this tall guy manager and another dept. manager come over and the tall one says, "Oh, I know! We'll use the bolt cutters!" So he calls yet another guy to come bring the bolt cutters over and we're attracting a small crowd at this point. Finally the last guy comes over with the bolt cutters (and a shopping cart guy for some reason) and he has an expression on his face like he's terrified. Well, they end up cutting one of the bars off, but had some difficulty doing that. The bar wasn't wanting to come off so they had to twist and shake it some which meant that it was tightening up on her poor little ankle and that's when she really began bawling, but by that time it was all over and she settled quickly.

Apparently this had happened before which is how the manager knew to use the cutters. They never asked me to fill out a complaint (which I wish I had now!) and I never thought to at the moment because I was obviously upset over my child being hurt. She could have been hurt worse, a broken or sprained ankle, what if her circulation had been cut off? Her poor foot was turning an off-shade of her natural skin-tone. I'd have photos of the bruises, but I haven't been able to take a picture yet since it was bedtime by the time we came home.

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Update by AshleyAych
Oct 02, 2010 12:58 pm UTC

She had pulled her leg out of the leg hole and was trying to put it back I guess.

Update by AshleyAych
Oct 01, 2010 12:43 pm UTC

What had happened was that we were in the frozen foods, my husband and I were looking at something for maybe a minute, then we looked down and saw her foot was stuck. She had forced her foot through somehow. I mean kids do things like that, and apparently it's happened before too.

I'm pretty sure that we were paying attention to her, but whatever.

Update by AshleyAych
Sep 30, 2010 11:27 pm UTC

Well, it's not specifically Walmart, I'm glad they helped. It's more the type of carts they're using.
Also, I was watching my child, and she was in the seat correctly AND wearing the belt. It isn't my fault. And the cooking oil wouldn't have worked if the lotion didn't.

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Sarah Ardoin
Baton Rouge, US
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Oct 17, 2020 12:22 am UTC

The same thing happened to my daughter tonight. I see this post is from 2011! We are now in 2020 and Walmart still hasn’t done anything about this. Her foot was stuck in the small bar and we used lotion we could not get it out then someone got a tool and pulled the bar back and we got her foot at. Mind you my child is chunky her feet are fat I’m not sure how she got it stuck. I’m glad she is okay. I am very thankful for the Walmart workers for helping us... although I think Walmart needs to fix their carts! Something worse could have happened.

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BRODYSMOM08
US
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Oct 06, 2011 5:19 am UTC

This just happened to my son tonight. hes 3 and got his foot lodged. my husband and I rushed and all they managed to get was 3 stupid managers and a crowd. no one thought bolt cutters til my husband said something. he got pliers. until some strong other customer got the pliers and broke him free... they need to get safer carts. plastic and smaller holed design

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beth3p
Jamestown, US
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Jul 13, 2011 1:38 am UTC

The same thing happened to my son today at stop and shop and the mgr said"oh dont beat ur self up, its not the first time" really... I think carts should be made solid in the front, plastic is probably cheaper anyway and doesnt rust, and I watch my son like a hawk, that can happen in seconds and theres nothing u can do. all these jerks giving you a hard time will get it when something unfortunate happens and their foot goes in their m0uth.

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mrspenguin
Winona, US
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Apr 22, 2011 7:21 pm UTC
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I agree that parents should be watching their children, however, kids can get into mischief very quickly and it only takes a second to look away to check a price or something and something has happened. The carts should be looked at and someone should come up with a way to make them safer. The only other thing I found odd was that she didn't take a picture right away because it was bedtime? Does the child need to be awake to take a picture of her ankle? Get her ready for bed, take the picture...not time consuming or difficult and seriously, the few extra minutes past bedtime is hardly going to damage the child anyway.

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Flower Fraud Hater
US
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Jan 07, 2011 11:10 pm UTC
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Not too much depth in the old WalMart gene pool, eh?

Idiot children of idiots are all I ever see running around WallyWorld. I have had the great displeasure of stepping into WalMuck 5 times in my life, and always feel that I need to take a shower after I leave.

Maybe you need to rein your kids in, put them in the seat provided and strap them in, or ask the "babydaddy" to watch the brat, if you have a clue as to who he might be. ...and do us all a favor, stop by the pharmacy and grab some condoms and spermicide.

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J. G.
San Diego, US
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Dec 24, 2010 7:00 pm UTC

Does anyone have information on a child being injured in a shopping cart because the anti-theft device that locks a wheel on a shopping cart caused the cart to tip over.? The child and parents alway are blamed when a cart tips over and the child is injured. But when an anti-theft device designed to lock wheels on a cart causes tips over the device is rarley sighted as the cause because there is no investigation. Everyone blames the parent and child even the parents. No one thinks or knows the cause may be the locked wheel. Over 28, 000 children are injured in shopping carts each year and about 1, 400 children a year end up with brain and spinal cord injures that last a life time. You can test what happens when a locking wheel type anti-theft device locks a wheel. Go to a store that has a sign in the parking lot that says the carts are equipped with either a Cattronics or Gatekeeper anti-theft system. Try and push the cart off of the property if the system is working it will lock one of the wheels on the cart by design. Once the wheel is locked take notice of which wheel is locked (most offten it will be one of the front wheels) and do this test: 1. Move to the oppsite side of the cart across from the locked wheel. 2. Put you hand at the top of the basket palm open and push towards the locked wheel. The cart will tip over faster that you can blink an eye. If there were a baby in the baby seat the first thing that hits the ground is the baby's head! The same thing can happen when a tire blows out on a SUV or any high center of gravity vehicle. The wheel on a shopping cart with a locking wheel device can false trigger anywhere ih the store or paking lot. When talking to the insurance company for the grocery retailer, some cart maufactures and retailers about this their reponds is children being injured in shopping carts is just the cost of doing business. When asked why they would put locking wheel devices on a shopping cart they say they are cheap and meet the city code requirement to prevent the theft. We need your help on this no one seems to care!

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Anna M
US
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Dec 22, 2010 12:23 am UTC
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When my son was about twelve, I asked him to help me pull down a jacket off the rack of clothes in our Wal-Mart. The main pole in the middle broke or came apart, and almost whacked him on the head! It wasn't that the entire rack fell over onto him, the main pole in the middle had come loose. And it wasn't some little, lightweight aluminum pole, either. A big, heavy pole. It didn't hit him, thankfully. I still would have complained, but half the people in the store don't speak English. The other half don't give a darn and won't bother to help you. A few months ago, my husband and I were looking at the sporting goods department. He almost cut his hand on a huge nail sticking out of a board next to camping supplies. That store is just one big dangerous place to shop. I've heard of many people getting hurt. We hardly ever anymore go there. It's nicer and easier to shop at Target. And the employees actually speak English! And aren't so rude!

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NlCK
Ithaca, US
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Nov 06, 2010 6:49 am UTC

walmart should be able to accommodate infants as well as any other customer. Just like how they provide wheelchairs to disabled customers. The shopping carts should not pose a risk for a child especially when it is used as directed. The openings in the front should be closed to prevent a foot or a hand from slipping in there. a little duct tape could take care of that but walmart is too cheap to correct any major problems. to have this addressed at a national level, someone has to report it to the right authorities first. try the better business bureau or consumer product safety commission. the CSPC is responsible for recalling any product that can be a hazard especially to infants.

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jaxi
Cypress, US
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Oct 03, 2010 5:39 am UTC

Kids do crap like that all the time... It happens watch your kids and stuff like that won't happen there were two of you there and I'm sure it didn't just happen all of a sudden you can't Blame anyone for this that's stupid it's like the people who blamed mcdonalds for making them fat it was their fault they weren't watching what they put in their mouthed and when something went wrong they blamed someone else

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dubdubdubdot
Dacula, US
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Oct 02, 2010 7:43 pm UTC
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Wal-Mart management should have called emergency services immediately after determining that the infant's foot could not be easily removed. By not calling for emergency assistance, they left open the possibility that one of their employees untrained in human extraction could have injured the baby. The managers overseeing this incident require training (or re-training) in how to handle situations such as this. If the head store manager was overseeing the use of lotion and bolt cutters by employees to free a baby, this is inexcusable.

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I used to frequent this Neighborhood WalMart until a few nights ago when I found myself sick and needed to pick up some medicine late at night. Unfortunately, the store did not have what I needed so I browsed the makeup for a few moments, removed my keys from my purse in order to be prepared when walking to my car in the parking lot, and headed for the...

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Walmart incorrect prescription filled

Saturday, September 25, 2010, I had a prescription (Glipizide ER XL 5mg TAB) filled at your pharmacy. However, I discovered that the Glipizide that I was given on Saturday was not the medicine I had been taking. Upon my discovery, I returned to the pharmacy with what I thought was the wrong medicine. At this time, I was told that the Glipizide that I was given on Saturday was the correct medicine. However, the Glipizide that I had been taking for 5 months was not the Glipizide that I was given on Saturday, September 25, 2010. For 5 months I was given the wrong medicine. Because the numbers corresponded, I was told that I had the correct medicine. This is not true. An error of this magnitude is inconceivable. A mistake as serious as this should not be overlooked. Mistakes like this should not happen. Also on Monday, September 27, 2010, I once again returned to the pharmacy to speak with the manager. Ms. Wollanso Boschulte was no help. Her attitude was as if this mistake did not happen. Ms. Boschulte acted as if I did not know what I was talking about. Ms. Boschulte told me that when I left the store that would be the end of the situation because I did not have any more of the pills remaining. But for 5 months I was taking a Glipizide that did not resemble the medicine I was given on Saturday. In all the years that I have had prescriptions filled, I have never been given the wrong medicine. This incident should be thoroughly investigated. This is just unforgivable. I can no longer trust Wal-Mart Pharmacy to safely fill my prescriptions.

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Murmura
Fort Lauderdale, US
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Dec 18, 2010 4:17 am UTC

Glipizide 5mg xl or er tablets are available from more than one manufacturer. Glucotrol xl 5mg tabs are also the same drug. Judging from the manager's reaction, I would say that it is likely that they gave you the same drug in a different brand. Each brand has its own unique imprint so if you got a different brand, it would not be identical to your previous tablet. Although the law does not requirethis, as a courtesy, the pharmacist or technician should inform the patient when a different brand is used. Usually they will attach a sticker to the bottle which says something like "medicine may have different shape or color- new brand in use". I must admit that at my pharmacy, patients aren't always informed of brand changes. Some drugs such as lisinopril, simvastatin, and metotoprolol come in many brands, shapes, and sizes. We switch brands pretty often and usually get a few calls per week from concerned patients. If this was the case in your situation, the pharmacist should have taken the time to explain it to you.

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dustydawnn
Louisville, US
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Sep 29, 2010 8:07 am UTC
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one way to be sure who is right/wrong is to look up the pill information
http://www.webmd.com/pill-identification/default.htm?ecd=ppc_google_pillsidentifier_DrugsandHerbs_DrugsandHerbs-PillIdentifier_search&gclid=CNCf07fbrKQCFdhA2godPiTmag

seems as though either you were given a generic or for five months have been taking the wrong medication, or vis versa. However, I would not allow any wal-mart store manager to talk down to me. CALL CORPORATE ASAP! And threaten a law suit. This is against the law.

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