Waffle House
reviews and complaints

Seems like the world is starting to open its eyes.

Taking the "Christ" out of Christmas and I love it

Happy Holidays

I don't understand them not looking around for them because that's dumb. It would have taken the staff all of two seconds. But I can understand why they didn't call the people who were working the night before. When I'm not at work, I don't want to be bothered with calls from work asking me questions.

We are visiting Naples from out of town. We have been to this Waffle House on two or three occasions because it's walking distance from the hotel and open late.The late night employees there are the absolute rudest people we have ever encountered at a restaurant. Every single time we have been there the employees have extremely nasty attitudes. Second...every single visit they have screwed our orders up. They have either gave us the wrong order, burnt the food, and the last straw last night was the chicken sandwiches we brought back to the room were raw! We made a complaint with the manager and he acted as if he could care less. Needless to say...we will NEVER return again. We wasted money on raw food or burnt food or wrong orders on more than one visit. We do not reccommend this place to any one unless you like rude service or getting sick.

my husband and i went in and ordered there was one young lady in there very nice, took our order she went to get the cook but, he was coming out the door at the same time she was going to get him he came out with her with an attitude, like dont be pushing the door she said i didnt see you instead of letting it go he kept on hassing her it really made me mad so i told him forget my breakfast i went out the door then i went back in to see the manger because he was rude to her .i was there to eat not hear him with the attitude he had with her if he didnt want to be there he should have called in.when i went back in he said he was the manger i told him he was rude and old her apoloige he did apologized to her .the manger needed an attitude adjustment. dont be rude to your co workers .

My family and I ate at the Smyrna, De on April 15 at about 4 a.m. location this morning. I have always gotten good service at this and other locations, until tonight. While we ordered our food, the cook went to his car and spent time talking to a woman, when he returned he went straight to the grill without washing his hands. When our food arrived there were several mistakes made (wrong toast, missing onions on hash browns and we had to ask later for my chili). We asked the server to simply fry us up the onions and bring them out instead of remaking the whole order. We had to ask the cook for refills and asked for my chili after ate my meal. When we asked the server about the onions she LOUDLY announced, “They’re coming alright!” and continued to run her mouth to anyone and everyone in the restaurant about us. My sister in-law commented to the server “I’m sorry but we did order it that way it’s not our fault it was wrong.” Then the waitress said” look I do not have to serve you. I’m not bringing you your toast now” to which we replied, “well don’t expect a tip with that attitude” she said she did not care and walked away ignoring our request for her and the cook’s name. She came back with our receipt (her name scratched off) and ran her mouth to every customer in the place about us using very colorful language. We ask the cook, who was quiet through all of this, what her name was, his reply was “Dave” we said no her he said “Donny” and she laughed aloud. The scratched off name looked like dauphine or something close. At that point I said “if you’re not serving me I’m not paying” she replied “I don’t give a s**t it’s not my money”
I can’t tell you enough how mad and astonished that anyone with this type of attitude has a job working with the public. I am done eating at Waffle House at this point. I have never been treated with such disrespected at any place ever. I will be spreading the word of my experience to everyone I know.
Thank you
Mel Barnhart

The waitress' are either to old to be a waitress or to rude.
The cooks are to slow. All around service was awful. Waffle House is not what it used to be. I have a family of 12 to 15 that used to go at least once to twice a week, now we got to find a different place to go. Thats sad that we as the public has to suffer such bad service.
My name is Evelyn Pele. My phone number is [protected], I would like someone to apologize to my family and I.

To supervisior or management:

I was in this waffle house this afternoon around 3:15. I had order a small salad. The waitress told me there wouldn't none made up. She didn't offer to make one up. The other strong complaint that I have is I notice when the cook was preparing food, she doesn't wear gloves. She was handling all the food that we order and wearing no gloves. This really turn my stomach. I have worked in a school lunchroom before and the workers wear gloves. When the waitress brought the food, I notice that she had let one of the sandwiches touch her apron which I thought was very unsanitary. I think that I need to run this by the health department and get there opinion on it.

Thank-you

The sublett's

this is a follow up to the e mail i sent jan. 2017 about the awful service we had dec. 29 2017, the hairs in our food . service ect. the waffle house was at the exit I 85 north hwy. 129-11 Jefferson ga. After talking to a manager in corporate office i felt like he was really concered, but i have doubts because he offered a 20.00 gift certificate which was never recieved, he offered i didnot ask, maybe customers who eat at waffle houses really don"t matter! Just A Thought. Gerald K. Floyd
P.O. box 519
Milner, Ga. 30257

We arrived at Unit 440 off Montague Ave. on July 14th at around 8:45pm and there were no customers but all the tables were dirty. We stood and waited or someone to come and clean them. We ordered our food and i told the waitress please cook my eggs very well. she brought them back almost not fried at all. she took them back to the cook and he complains about how i want it! my son ordered a chocolate milk, she brought him a coke. as we were eating, two waitresses went into the back and started yelling at each so loud it was unbearable! The waitress just hovered over our table and kept asking literally every 2 minutes if my husband wanted more tea after he stated no the first 2 times. I then made up my mind that I will never return to this location ever, ever again! This was ridiculous! No professionalism in this place at all!

The Friday after Thanksgiving of 2017, my husband and I left Dallas, enter this small town Alvardo, Tx. on our way to Killen. We decided to stop at this waffle house, but they refused to sever us we sit there for 20 mimutes and no one say anything. The manager at the time (Jare Whiten) they were rough. It were the Friday November 26, 2017, we had a wonderful thanksgiving with the family and we come across Racist this day. We know it still exist, but please put a cap on it. My Husband I look and got up left.

Ok, I called the WF after Xmas eve, when the 3rd shift walked out, rather than stay and work. The 2nd shift was going bonkers, after all they are the only place open. Then 2 hours later the 3rd shift is allowed back to work. Well I called to complain, about what they were saying, and to uphold the manager. What happened? They complaint department, gave me a higher like regional manager who I talked to and then told the employees in question what I said and even embellished it. Needless to say when I went back and had to face one of the employees it was not nice. IF they keep running a business like this, then they will go broke.

On March 12, 2017 8:30 AM Waffle House located at 9293 Hwy 48 Gulfport, Mississippi. My son got home on leave from Iraq, still in his uniform. When he got off the air plane he stated he needed something to eat and wanted to go to a waffle house. We sat at the counter for 45 minutes being ignored, a bus boy did give US a coffee and tea. I attempted to get the waitresses attention twice by saying 'mam', as she passed by me, within two feet of me, but was ignored. As we were leaving, without eating, we were charged for the coffee and tea, workers at the Waffle house acted like it was a big funny joke about not serving an active duty Army man. Beings back in Viet Nam doesn't it. Coming home to AMERICA and being treated like this. I am calling for a BOYCOTT of all waffle Houses in the WORLD.

Very good description. Said it better than I did. Apparently you remember when it was quite the place.

I visited my daughter and grand kids over the Thanksgiving holidays and we went to Waffle house No 353. My wife and i ordered a patty melt and we dreceived two pieces of white toast with a slice of cheese on each and a hamburger patty with no grilled onions or pickles and it was open face. The server and cooks did not know what i was talking about when told that this was not the patty melt but just a cheese burger with two slices of cheese and then that took the plate back and came back with a couple of half grilled slices of onions. I though that the personnel was trained better than that and have never experience such at any of the waffle houses in the Metro Atlanta Area and we do go often to the local ones.