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Vodacom / upgrade/no stock - 2 weeks waiting, no communication

1 East Rand Mall, South Africa Review updated:
Contact information:

I have been with Vodacom for over 10 years and have 4 account with them. In the last 3 months I have been disappointed numerous times. First applied for an upgrade online on one of my accounts, after 2 weeks waiting with no upgrade arriving, I cancelled the contract...it is now almost 2 months later and I am still being billed for the contract ([protected]).
Then 2 weeks ago I decided to go into the Vodacom shop in East Rand mall to do my upgrade on my main account ([protected]), hoping to get better results than online. They did not have my device in stock and told me they would have it within 2 days and they would call me to come and collect...it is now 2 weeks later and I have not heard from them, I had to phone in on 3 occasions to check if they have received stock. Completely and utterly useless.
Vodacom, get your act together!

Eu
Nov 18, 2016
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Comments

  • Ha
      10th of Jan, 2017
    0 Votes

    Also been waiting 3 weeks plus now on an upgrade and every time I call, the only thing I get is a further postponed date. Ridiculous.

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