Vodacom / upgrade/no stock - 2 weeks waiting, no communication
I have been with Vodacom for over 10 years and have 4 account with them. In the last 3 months I have been disappointed numerous times. First applied for an upgrade online on one of my accounts, after 2 weeks waiting with no upgrade arriving, I cancelled the contract...it is now almost 2 months later and I am still being billed for the contract ([protected]).
Then 2 weeks ago I decided to go into the Vodacom shop in East Rand mall to do my upgrade on my main account ([protected]), hoping to get better results than online. They did not have my device in stock and told me they would have it within 2 days and they would call me to come and collect...it is now 2 weeks later and I have not heard from them, I had to phone in on 3 occasions to check if they have received stock. Completely and utterly useless.
Vodacom, get your act together!
More Vodacom Complaints & Reviews
- Vodacom - legal department testing my patience 
- Vodacom - bad service 
- Vodacom - customer care? what a joke!!! 
- Vodacom - elite mobile 
- Vodacom - data usage 
- Vodacom - signal from vodacom
- Vodacom - consumer rights abuse and unethical behaviour
- Vodacom - fraud
- Vodacom - wifi not working
- Vodacom - complaining about poor service