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Vodacom / contract cancellation

1 South Africa

I initially called vodacom cancellations on the 22nd of October to make sure that they cancel my contract that was coming to an end in the first week if November.

I was advised by a consultant to call back on the 31st of October as he was unable to cancel it before that.

I called back on the 31st of October, 1st and 2nd of November but had no luck getting it cancelled.

It's either that no one answers in the cancellations department (I waited for 18 minutes) or when someone does answer they say the cancellations department was busy and they have to re-transfer my call.

I cannot keep calling to cancel my contract when I have already done so on the 22nd of October as I have relocated to the UK and the calls are costing me a lot.

I will be reversing all the debit orders that go off from now.

This is my notice of cancellation seeing that the call centres are absolutely useless.

Nov 4, 2016

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