Vizio 42& HDTV / Worst T.V and Service EVER

CA, United States Review updated:

My 42" Vizio started getting fuzzy lines after a few months, and the screen went completely blank before the 2 years mark. After agreeing over the phone to pay $320 - $380 for a tech to come fix my t.v, no one ever came. When I called for a status, I was told they had no records of me calling. I was declined a new case number after I provided them with the T.V's serial numbers and was told unless if I provide the Vizio tech's extension number that I had previously spoken to, they would not help me schedule a tech even if I was willing to pay. I'll never buy another Vizio product again!

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  • Ja
      9th of Jun, 2012

    This disgruntled customer is dishonest and don't know what they are talking about. Vizio doesn't charge for repairs PERIOD. If you call them for OOW repairs, they will refer you to outside contractors. And by the way the agents don't have extensions.

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