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Bang & Olufsen Customer Care Service

Bang & Olufsen A/S

Peter Bangs Vej 15
Struer
Denmark - DK-7600

Customer Support Phone Numbers

+65 67 377 500(Asia & Europe (Singapore) 4 0
+7 495 967 3643(Russia & Ukraine) 2 0
+966 122 523 456(Saudi Arabia) 0 0
+961 158 5000(Lebanon) 0 0
+974 44 257 777(Qatar) 0 0
+90 212 227 6800(Turkey) 0 0
Bang & Olufsen was founded in 1925 in Struer, a small town in the northwestern part of Denmark, by two enterprising young engineers, Peter Bang and Svend Olufsen. They created the business that was to become an international design icon and a global symbol of audio-visual excellence.
Today Bang & Olufsen a/s is world renowned for its distinctive range of quality televisions, music systems, and high-performance loudspeakers; products that combine technological excellence with emotional appeal in a sensational design language.
Bang & Olufsen products are sold mainly by an extensive, independent retail network across more than 100 countries. The majority of these retailers are concept stores, which exclusively sell Bang & Olufsen products.
Asia & European Countries (Singapore)
Bang & Olufsen Emerging Markets, 2 Jurong East Street 21, № 05-19/20 Singapore 609601 

Latvia
Dzelzavaz str. 117, LV-1021, Riga, Latvia 

Poland
Bang & Olufsen Centrum, Salon Sprzedazy w warsawie, Ul. Piekna 18, 00-549 Warszawa, Poland 

Russia & Ukraine
Bang & Olufsen Russia & CIS, Yauzskaya street 1/15, 109028, Moscow, Russian Federation 
 
Australia & New Zealand
Emerald Group Investments Pty Ltd, Level 10, 171 Collins Street, Melbourne, Victoria 3000, Australia 
 
Saudi Arabia 
Abdullah Rida, Al Sulaymaniyah, P.O. Box 1044 Jeddah 21431, Jeddah, Saudi Arabia 

UAE
Dubai Media City, Office № 220, Building № 8, P.O. Box 500567, Dubai
 
Lebanon
Debbas Building, Corniche An-Naher, Beirut, Lebanon 
 
Qatar 
Darwish Holding, Doha – Qatar, Salwa Road – Al Maha Center, PO.Box:615
 
Turkey
Akatlar Mahallesi Uğur Mumcu Caddesi, № 8 Kat : -2 34335 Akatlar / Beşiktaş, Istanbul 

South Africa 
377 Olympic Duel Avenue, Northlands Business Park, New Market Road, Northriding, Gauteng, South Africa, 2162 
 
Japan
The B’s International, Aoyama Yasuda Bldg. 1F, 7-1-1 Akasaka, Minato-ku, Tokyo 107-0052, Japan 

Latin America (Uruguay)
Lorenco Port S.A., WTC Free Zone, Dr. Luis Bonavita 1294 Of. 1404, Buzón 66, CP 11.300, Montevideo – Uruguay 
 
Brazil
Shopping Cidade Jardim, Av. Magalhães de Castro, 12.000 - Loja 22 - 1° piso, 05676-900 - São Paulo 

Mexico 
Periferico Sur 3335, San Jeronimo Lidice, Magdalena Contreras, Mexico DF, 10200 
Plus

Bang & Olufsen Complaints & Reviews

Bang & Olufsen / beoplay h5

Ro
Sep 19, 2018

Bang & OlufsenI have purchase Beoplay H5 Bluetooth headphones on Oct 2017, when purchased itself was not charging and in initial troubleshooting it was found that the earpiece was faulty and I have received a replaced headphone. Now, after using this replaced headphones for nearly 06 months I have...

Bang & Olufsen / beolit 17

Da
Jun 03, 2018

I purchased my Beolit 17 from a friend in U.S., I was so excited with the product features and it amazes me with the quality of the sound especially using in a medium size room. I started using it and just last June 1, 2018, the battery indication went and the sound at minimum even though...

Bang & Olufsen / beoplay h7

Da
Mar 15, 2018

I purchased a pair of headsets beoplay H7 in France around Xmas 2015. I started experiencing issues when recharging the batteries, where the headset would simply not charge with the light flashing red. I tried different cables at my local B&O store with the assistance of the staff and we...

Bang & Olufsen / b&o play a1

Em
Feb 22, 2018

Hi there, I recently purchased the B&O A1 speaker, and have been sorely disappointed with the performance. When i first used the speaker i could not figure out why it keep turning itself down. I looked it up and found out it was due to using an a high volume or over heating. As time ha...

Bang & Olufsen / a9

Br
Feb 19, 2018

Hi, I am a customer who had purchased an A9 with additional cloth speaker cover. Till today's and 4 personal visit/complaint to your Kuala Lumpur showroom, there has been no feedback. The last visit was early this month which I demanded for a refund. How is that a company renown for...

Bang & Olufsen / beolith 12

Da
Jan 12, 2018

I have a Beolith 12, no more batteries available, no more connection via WiFi possible, no more connection for update available, no contact on internet with the company possible, language for Luxembourg on internet is "Dutch", no more help in agreed shops in Luxembourg (Lineheart...

Bang & Olufsen / customer service

Ri
Aug 14, 2017

To whom it may concern, on August 14 around 4 pm I went to Bang & Olufsen store in Fashion Valley, San Diego, California. I was decided to purchase the top of the line headphones - wireless with special features. A sales person I spoke to, told me yes I can get discount. As I approached the...

Bang & Olufsen / beoplay a1 - bang & olufsun south africa - sandton city

Rh
Jun 27, 2017

**I purchased a Beoplay A1 (May 2017), 2-3 days later I took it back as it did not charge properly. More than a week later they "fixed it" by replacing the charging cable. 1-2 weeks later the product does not charge fully ie. It is supposed to charge within 3 hours and indicate green...

Bang & Olufsen / product delivery not on time - juan antonio rodríguez saldivar

Vi
Apr 13, 2017

To whom it concerns I am very disappointed of the service level from your Centro Santa Fe shop in México City. Just bought an A9 beo play last Saturday with Mr Juan Antonio Rodríguez. They did not had the wall mount bracket and promised it for first time next Tuesday. Mr Rodríguez was also...

Bang & Olufsen / took my item back but will not refund my money!

Co

Bang & olufsen store in beverly hills 369 north rodeo drive beverly hills, ca [protected]-7785 rip-off, grand theft, larceny, thieves!!! the beverly hills rodeo drive bang & olufsen store ripped me off and stole my money. I paid a total of approx $1, 000.00 for one of their phones in mid...

Bang & Olufsen / they let me down

I had three Bang & Olufsen phones. Volume was not working properly. Salesman told me I needed new batteries, at a price of $37 each. I ordered them. The phones still did not work after new batteries were installed, and the company refused to take back the two that had not been opened. I...