On wednesday (11march 2008), I asked virgin to fax me a copy of the timetable for a studio class. I attended the step 1 beginner class only for the instructor to deal personally only with his regulars as it was a intermediate class. Six of us walked out and I complained by lee anne on duty and she said it would be sorted out. To date I have not heard a word from anyone. I had a caesar with my last baby and cannot for health reasons do a heavy class. What now... I pay my membership and get this pathetic service.