Virgin Active South Africa / asked to pay outstanding fees after cancelling membership

Benoni, South Africa
Contact information:

I have been harassed by messages and phone calls about outstanding payments for a membership that I personally cancelled with the club in October 2016. The membership was with the BENONI club. What is worse is that they continued to take money from my bank account after I had informed them on time that I'm cancelling. When I phone the club to complain they told me my membership was still active, claiming that someone phoned me to reinstate the account which was a lie. I'm annoyed by this. I Have sent an e-mail to them but still I'm being harassed.

Jan 20, 2017

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