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Verizon Wireless Cell Phone Acct. / harassment by mail

1 Richmond, VA, United States Review updated:

Today I received a statement indicating my account was past due for $119 (which I electronically paid last week) and the statement came to a total of $206 due on February 23, 2010. Ironically, I received a communication stating that my account was delinquent in the amount of $206 and it was to be paid immediately! It is obvious that this company doesn't know its left from its right. It throws out these misleading figures and alarming deadlines as a ploy to keep you off balance. Although I pay this company every month...I never get a statement indicating they have received payment from me. This is a set up and I think the company needs to be investigated for unethical practices.

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  • Kr
      11th of Feb, 2010
    0 Votes

    If you look at the date of the letter, I guarantee it was before you paid electronically. As for your complaint about them never sending a paid statement, does ANYONE you pay bills to do that? NO. Your next bill will show "Payment received - $xx.xx". Sheesh.

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