Verizon Fios / awful phone support
In my entore life, Ihave never recieved such poor service. When you call they tranfer you and the your are dissconnected. For the last month I have had major problems with my service or features not being turned on.
I have never waited less than 1 hour on hold in order to speak to a live person. Amazing!!! and when you finally get through you are tranferred or disonnected. Once I recieve my free Sharp TV, I am going back to my cable company. Optonline has the very best customer service im sorry I left. They even agree to pay the termination fee with Verizon to get me back. Optonline Cablevision is by far the best for service.
With optonline I have never waited on hold for more than 5 miniutes.
Sorry about my spelling but I am very aggrivated!!! Don't get me wrong Version Fios is awsome way better than cable....when it works. Serive sucks!!!1
More Verizon Fios Complaints & Reviews
- Verizon Wireless - failure to waive early termination fee 
- Verizon Wireless Employee Discounts - employee discount problem 
- Verizon Fios - never order fios service! 
- Verizon Fios Internet - connection problems! 
- Verizon Bundle Packages - bundle package: direct tv; internet and phone service for $99.00 a month for a year 
- Verizon - fios
- Verizon Communications - No Tech support for one week on Company phone lines
- Verizon Communications - customer service 
- Verizon Communications - customer service representative lack of professionalism
- Verizon Communications - phone and internet