Verizon Fios / awful phone support
In my entore life, Ihave never recieved such poor service. When you call they tranfer you and the your are dissconnected. For the last month I have had major problems with my service or features not being turned on.
I have never waited less than 1 hour on hold in order to speak to a live person. Amazing!!! and when you finally get through you are tranferred or disonnected. Once I recieve my free Sharp TV, I am going back to my cable company. Optonline has the very best customer service im sorry I left. They even agree to pay the termination fee with Verizon to get me back. Optonline Cablevision is by far the best for service.
With optonline I have never waited on hold for more than 5 miniutes.
Sorry about my spelling but I am very aggrivated!!! Don't get me wrong Version Fios is awsome way better than cable....when it works. Serive sucks!!!1
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