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Verizon / incompetence!

1 United States

After scheduling a repair or replacement for what is believed to be a defective converter box. Verizon has disappeared off the face of the Earth. I have called 3 times after speaking to 3 different Tech. support people. I have yet to here from a Verizon person if or when a tech will be here. Since they are now 8 hours late from there scheduled repair time and I was promised a call back and never did get one! I can only say they are Incompetent service. I really think its sad a company that size can function so poorly.

Well maybe they will come Sunday I guess I will have to switch to Optimum on line now.

Ro

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