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Value City Furniture / american signature mattress

IN, United States Review updated:

After a year of olding a mattress from American Signature, the bed is hard as heck, to sleep on. They will NOT REPLACE it because it has paint on it. I will tell you I will NEVER EVEr buy furniture again from VALUE CITY FURNITURE. GREAT SERVICE ...CRAPPY FURNITURE. ...SPENT 2000.000 ON COUCH, CHAIR, 3 DRESSERS, BED AND HAVE HAD PROBLEMS WITH THEM ALL.

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  • Dd
      Dec 30, 2009
    value city - factory mangement
    value city
    1800 conover dr.
    Newton
    North Carolina
    United States
    Phone: 459-9865

    boss men treat the employs like they dont know anything, the furniture can be wrong and they still send it to the customers if anyone says any thing most time your without a job.i had 20 yrs with company and was fired just because i wanted to do my job right.boss men do want ever they want they curse the employs like dogs.i was told one time i would build the furniture right or wrong which ever way they wanted it or else.it is poor mangement and they do get a little tipsy also if you understand what i mean.

    0 Votes
  • Ja
      Sep 02, 2010
    value city - Stay away
    Value City
    United States

    Purchased 2 leather sofas and the extended warranty 6 months ago. One is perfect and the leather on the other is peeling completely off. We were told that the warranty does NOT cover the leather peeling. Lesson learned NEVER shop at Value City Furniture again! Additional warranties on furniture are like throwing your money out the window!

    0 Votes
  • Fe
      Nov 12, 2010
    value city - Poor Service/Unreliable
    Value City
    Maryland
    United States

    Purchased mattresses, sales rep stated that items would be delivered next day. Questioned him several times confirming delivery date because of work schedule. Product was never delivered, when I called the store, the clerk had no record of delivery for next day. It was to be delivered 3 days later. Would not have purchased items if there was no next day delivery. Amount has been debited from my credit card and interest is accruing. This seems to be an ongoing thing with businesses these days. There should be a law protecting us from this type of fraud. The sales reps are not being honest. They are holding the consumers money and earning interest on it.

    0 Votes

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