Truworths — kiddies clothing
To whom it may concern,
I had a gift bought for my daughter from my auntie on her account in Johannesburg as this is where she resides.
The item is to small and I wanted to get a bigger size, however they never had at your N1 City store.
I the thought I would take something to this value as this is usually what other stores suggest when it comes to things like this.
I do have the slip however it was purchased on my aunts account and according to your store staff there is nothing they can do to assist me.
I refuse to accept this as I am sure there is something you can do in a situation like this, I have been working in a customer service environment for the pas 3 years and never in my entire life have I heard or even said to a customer there is nothing I can do to assist you.
I am at a lose for words as I am loosing out as the item is useless to me as its to small for my daughter and this item was not cheap, I await a solution regarding this matter.
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