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Tru Belleza / Credit charges for cancelled product

1 Canada Review updated:
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Shaw" sent me a link for a trial gift for loyal customers. I never would have done this if it wasn't from Shaw, they had my account info and mothers name so I thought it was legit
.I was charged 4 times for products I didn't order. I emailed to cancel after receiving the trial offer as agreed to.
They have charged me 4 times, 2 in one month and sent no product. When I called and told them I cancelled my card and to refund the money, they offered me 50% back only. I don't know how to get this money back, I am on a set income and can't spare $541.88. I have emailed and called several times. They will not let me speak to a financial manager or find someone that speaks clear english and hung up on me when I asked for her name. This company is using several different names to charge me. true belleza, clean skin, mee skin london

Also the only reason I trusted to order at all was that I was contacted through my email by Shaw.
can you help?

Nov 5, 2016
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  • Hu
      7th of Dec, 2016

    I have also been scammed by this company and have unauthorized charges on my credit card. There are hundreds of similar complaints on this website, but no resolution. What do we need to do to get resolution??

    0 Votes

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