Shu Uemura USA

I ordered some makeup on their website, it's been well over a month. I received an email with fedex tracking, however the link never worked. I haven't received any products and they won't answer the phone. I have tried on several occasions to call, I send an email as well. Don't waste your time ordering anything from them, there are much better make up companies out there that actually care about customer service.

I ordered some makeup from Shu Uemura USA and it came super quick, which was great. The products themselves are really good quality and I'm happy with my purchase. Plus, the prices were the best I could find online. However, when I had a question about my order, I tried to contact customer support and it was a bit of a hassle. I had to wait on hold for a while and when I finally got through, the representative wasn't very helpful. Overall, I'm happy with my purchase but just be aware that customer support might not be the best.

I gotta say, I'm pretty disappointed with my experience with Shu Uemura USA. I ordered some cosmetics from their website a couple of weeks ago, but I still haven't received any kind of confirmation email or shipping information. And when I tried to call their customer service line, I got a message saying that the service wasn't available. What gives?

I mean, I get that things can get a little hectic sometimes, but this is just ridiculous. I've never had such a hard time getting in touch with a company before. And it's not like I'm asking for anything crazy - I just want to know where my order is and when I can expect it to arrive.

Honestly, I'm not sure if I'll be ordering from Shu Uemura USA again in the future. If this is the kind of service they're going to provide, then I'd rather take my business elsewhere. It's a shame, because I've heard good things about their products, but if they can't even get the basics of customer service right, then what's the point?

Overall, I'd say that my experience with Shu Uemura USA has been pretty disappointing. I hope they can get their act together and start providing better service to their customers, because right now, they're not doing a very good job.

So, I made a purchase from shu uemura about two weeks ago and I'm still waiting for my stuff. I haven't even gotten an update on the status of my order yet. I tried reaching out to customer service, but haven't heard anything back. I'm getting pretty frustrated and starting to think I might have to dispute the charge on my credit card. Just a heads up for anyone thinking about buying from them - be careful!

I have to say, Shu Uemura USA (shuuemura-usa.com) has really impressed me with their range of products. I've been doing my research and following this brand for a while now, and I have to say, I'm excited to share my thoughts.

Firstly, I was really excited to try out one of their products after reading some great reviews. And let me tell you, it did not disappoint. The results were amazing and I was really happy with the outcome.

But it's not just the product that impressed me. The website itself is really user-friendly and easy to navigate. I had no trouble finding what I was looking for and the checkout process was a breeze.

One thing I did notice, however, was a couple of spelling and grammar errors on the website. But hey, we're all human and mistakes happen. It didn't affect my overall experience with the brand, but it's something to keep in mind.

Overall, I would highly recommend Shu Uemura USA to anyone looking for high-quality beauty products. The results speak for themselves and the website is easy to use. Give it a try and see for yourself!

So, my wife decided to order some stuff from Shu Uemura USA (shuuemura-usa.com). She was pretty excited about it, and I gotta say, I was too. But then, something happened that kinda put a damper on things. You see, one of the items she ordered had its price reduced by over $20 shortly after she placed the order. That's a pretty big difference, if you ask me.

Anyway, we were hoping to get a refund for the price difference, but it's been a bit of a struggle. My wife has sent many emails requesting the refund, but so far, there's been no reply. And when we tried calling, either the phone was busy or we got a recording saying they were closed. It's been a bit frustrating, to be honest.

So, I just wanted to warn others to be careful when ordering from Shu Uemura USA. It's not that the products aren't good or anything like that. It's just that their customer service could use some improvement. If you're thinking about ordering from them, just be aware that you might run into some issues if you need to contact them for any reason.

I had a really bad experience with Shu Uemura USA. I ordered some products from their website and unfortunately, I had to return them. I followed their return policy, but they didn't refund me the $160.00 that I was owed. I tried to contact their customer service, but it was a nightmare. I spoke with Karen and Joni, and they were both really rude and unhelpful. I would not recommend doing business with this company. It's a shame because I was really excited to try their products, but now I will never order from them again.

I gotta say, I had a pretty rough experience with Shu Uemura USA. I made an online purchase and had to return it, but even though they said they refunded me, I never actually got my money back. It was a real hassle, let me tell you. I had to get PayPal involved just to get my money back.

But, being the forgiving person that I am, I decided to give them another chance and ordered something else recently. And now, it's been several days and I still haven't received any shipping information. What gives, Shu Uemura USA? I'm starting to lose my patience here.

To make matters worse, the customer service reps I've talked to haven't been very helpful. They seem like they don't really care about my problems. It's frustrating, to say the least.

Overall, I'm pretty disappointed with my experiences with Shu Uemura USA. I don't think I'll be ordering from them again anytime soon.