The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

tlg live well / Fraudulent Charges

1 United States
Contact information:

I was reviewing my account and discovered an unauthorized charge, for $36.99, from TLG Live Well. My husband and I have never done business with this company or even heard of them. I called my bank and obtained a phone number, [protected]. I called the company and told them that I wanted the money returned to my account immediately and inquired about the nature of this charge. As it turns out, over 7 months ago my husband ordered flowers for my birthday, from 1-800-FLOWERS. I was told that when he ordered those flowers he was signed up for a membership for discounts on various items. The membership was automatic and if you did not call to cancel before the free membership trial was over that you would be billed. Then the operator explained that we could go online and get coupons, for things we didn't ask for or even want! I told them that I wanted the account canceled and I wanted a refund. I was given a cancellation number and told that a refund would be issued within 7 days. We will see if that actually happens, or not. Long and short of the story, DO NOT ORDER FROM 1-800-FLOWERS!!!

Post your comment