SUBMIT A COMPLAINT

Tim Hortons / problem with the cup today

I visit the Tim Horton's on west broad street in Columbus Ohio.
Today however, they gave me a cup that busted on the bottom spilling extremely HOT coffee down the front of me. I am OK. But felt someone should know so they can possibly try to check before passing the cup out to the customer. I realize this is a flaw in the cup and that the drive thou is very busy so this stuff might not get caught. I just feel that it is an issue they need to watch for when preparing the coffee. I am now sitting in a wet shirt that I had to wash out in the sink at work. And I have a mess of coffee to clean up in my car. On the flip side this Tim Horton's location has very good customer service! They are always nice and polite. Thanks
T.Young

Ty
Mar 09, 2017

Post your comment